HP 15-r011dx Support Question
HP 15-r011dx Support Question
Find answers below for this question about HP 15-r011dx.Need a HP 15-r011dx manual? We have 7 online manuals for this item!
Question posted by angie4u00739 on August 7th, 2015
Drive
My Dvd/cd Drive Open And Wont Close. Help? Please
Current Answers
Related HP 15-r011dx Manual Pages
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
...
contact customer
YES
support for product model installed
Drive does not need to be Replaced (look to access the drive Document the symptoms e.g.
Does Operating System
recognize drive? NO
Extensive/Long Diagnostic Test will run
YES
Does the drive fail the
Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes...
Regulatory, Safety and Environmental Notices User Guide - Page 18
...There is a remote risk of the leak. ● Always disconnect the modem cable before opening the equipment enclosure or touching an
uninsulated modem cable, jack, or internal component. ●...INSTRUCTIONS. Selecting a country or region other than those regulations except for example, a CD or DVD drive) and/or a fiber optic transceiver. Laser compliance
WARNING! Additional information on the ...
Regulatory, Safety and Environmental Notices User Guide - Page 37
...classified as Class 1 Laser Products in hazardous radiation exposure. Substitute cords may be connected to open the module enclosure.
Finland
Laite on some products have external power switches.
Laser safety
For ... CFR 1040.10 and 1040.11 or complies with an optical storage device (i.e., CD or DVD drive) and/or fiber optic transceiver.
The voltage select switch feature on the product ...
Regulatory, Safety and Environmental Notices User Guide - Page 46
... Information Products
Part Name Battery Cables Camera Chassis/Other Flash memory card reader Floppy disk drive Hard disk drive Headphones I/O PCAs Keyboard Liquid crystal display (LCD) panel Media (CD/DVD/floppy) Memory Motherboard, processor, heat sinks Mouse Optical disk drive Optional docking device Power adapter Power supply Remote control Smart card/Java™ card reader...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 5
... Computer major components ...15 Display assembly subcomponents ...20 Mass storage devices ...21 Plastics Kit ...22 Rubber Kit ...22 Miscellaneous parts ...23 Sequential part number listing ...24
4 Removal and replacement procedures ...29 Preliminary replacement requirements ...29 Tools required ...29 Service considerations ...29 Plastic parts ...29 Cables and connectors ...29 Drive handling ...30...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 7
Downloading a BIOS update ...83 Using Advanced System Diagnostics ...83
8 Specifications ...85 Computer specifications ...85 39.6-cm (15.6-in) display specifications ...86 Hard drive specifications ...87 DVD±RW SuperMulti DL Drive specifications ...88
9 Backing up, restoring, and recovering in Windows 8 89 Creating recovery media and backups ...89 Creating HP Recovery media ...89 Restore and...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 27
... and cable) Battery: 4-cell, 41-Whr, 2.8-Ah Li-ion battery 3-cell, 31-Whr, 2.8-Ah Li-ion battery Base enclosure For use in HP 15 and Compaq 15 models Optical drive (DVD+/-RW Double-Layer SuperMulti)
Spare part number 753894-001 749647-001 749653-001
740715-001 746641-001
749643-001 750636-001
Computer major...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 33
... models
749643-001
N
Base enclosure for use in HP 15 and Compaq 15 models
749644-001
N
Display bezel for use with HP ...models
749645-001
N
Display bezel for use with Compaq models
749646-001
N
Display cable (includes display panel cable and webcam/microphone cable)
749647-001
N
Power connector cable
749648-001
N
Hard drive...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 38
...drive or optical drive, be sure that a diskette or disc is closed. Handle drives on , and then shut it down the computer. Networks built into many integrated circuits provide some protection, but in the drive and be sure that the optical drive...surfaces covered with care. After removing a hard drive, an optical drive, or a diskette drive, place it in an electrostatic-safe container....
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 50
...upside down with the front toward you are unsure whether the computer is off or in Compaq 15 models (includes touchpad)
Spare part number 749639-001 749640-001
Before removing the top cover, ...power cord from the AC outlet and
then unplugging the AC adapter from the optical drive bay (4).
42 Chapter 4 Removal and replacement procedures Shut down through the operating system. 2. Description Top cover...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 97
...help, and then select Help and Support. Creating HP Recovery media
HP Recovery Manager is corrupted or has been replaced. they are not compatible with DVD writer capability, and you
must have an optical drive... rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; This step creates a backup of blank DVD discs that were installed at...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 101
... on an external device, such as CD ±RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable...drive become corrupted.
As you use an external optical drive, it if ever needed. Creating backups
1. Use DVD-R, DVD+R, DVD-R DL, DVD+R DL discs or a flash drive...drive using HP Recovery Manager. Handle these recovery discs or recovery flash drive to help you add hardware and...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide - Page 119
...5 front side 6 left side 7 right side 6 top 8 computer major components, illustrated 15 Computer Setup navigating and selecting 81 restoring factory settings 82 computer specifications 85 connector, power ...1 removing 35, 68, 69 spare part number 26
display specifications 86 DVD±RW SuperMulti DL Drive
specifications 88 E electrostatic discharge 30 equipment guidelines 32 esc key, identifying ...
User Guide - Ubuntu - Page 23
...video information from the computer. Plays the previous track of an audio CD or the previous section of an audio CD or a DVD.
NOTE: The keyboard backlight is possible. Using the TouchPad
The TouchPad... keyboard backlight. Mutes the microphone. Plays the next track of an audio CD or the next section of a DVD. This key can also alternate images among other devices that are receiving video...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 7
... (UEFI) ...103 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 104
8 Specifications ...105 Computer specifications ...105 39.6-cm (15.6-in) display specifications ...106 Hard drive specifications ...107 DVD±RW SuperMulti DL Drive specifications ...108
9 Backing up, restoring, and recovering in Windows 8 109 Creating recovery media and backups ...109 Creating HP Recovery media...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 11
Category
Hard drives Optical drive Audio/video
Description
HP/CPQ 15 HP/CPQ 15 HP 255
(AMD)
(Intel)
(AMD)
DDR3L-1600-MHz Single ...-GB, 5400-rpm, 9.5-mm or 7.0-mm
√
√
Fixed, serial ATA, 9.5-mm tray load DVD+/-RW Double-Layer SuperMulti Supports zero power optical drive
√
√
√
Single digital microphone
√
HD audio
Dual speakers
HP Webcam (fixed, no...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 35
... 3-cell, 31-Whr, 2.8-Ah Li-ion battery Base enclosure For use in defeatured HP 15 and Compaq 15 models For use in full-featured HP 15 and Compaq 15 models For use in HP 250/255 G3 models Optical drive (DVD+/-RW Double-Layer SuperMulti)
Spare part number
676521-001 634250-001 669299-001 622643-001...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 44
...-001
N
Raw display panel, non-touch screen, for use in HP 15 and Compaq 15 models
750636-001
A
DVD+/-RW Double-Layer SuperMulti Drive
753894-001
N
Fan for use in models with UMA graphics
753895-001... in India (3-pin, black, 1.83-m)
759873-001
N
System board for use in HP 15 and Compaq 15 models without Windows 8 with an Intel Core i3-3217U
processor and UMA graphics
759873-501
N
System ...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 54
...not in many integrated circuits provide some protection, but in the drive and be sure that the optical drive tray is closed. Handle drives on , and then shut it in a bubble pack mailer ... structure determine the degree of static electricity from any height onto any surface. If a drive must be handled with at all and can destroy static-sensitive devices or microcircuitry. Avoid ...
HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Servic - Page 147
...
cables 45 connectors 45 plastic parts 45 service labels locating 15 serviceability, product description 5 slots memory card 8 security cable 9 speakers illustrated 27 removing 80 spare part number 34 specifications computer 105 display 106 DVD±RW SuperMulti DL Drive
108 hard drive 107 optical drive 108 supported discs 113 recovery 109 system board removing 71...
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