I Purchased Something,and They Said Is No Longer On Services What Should I Do

I Purchase A Some Yoga Classes And When I Went To Use Them, They Told Me That They Discontinued Those Classes Long Time Ago, And They Called Groupon So Many Times, They Asked Them To Take It Down.... I Need To Know How Can I Get Refund, I Sent Several Emails To Groupon.support, And They Haven't Responded To Me.

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Answer #1: Posted by Odin on December 20th, 2017 7:31 PM

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Odin

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Sorry about the previous answer. As you've probably learned, Groupon in the U.S. is not currently offering phone support. Groupon has in my experience readily provided refunds; I'm speculating that Groupon is no longer sufficiently staffed for that prompt response, but I have no doubt you'll get the refund. If you feel you've waited long enough, you can escalate to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/groupon/Corporate%20Office. (It may help to address your communication to Rich Williams, CEO.) As a last resort, you can file a complaint with Chicago's Business Affairs and Consumer Protection agency, at 312.744.6060.

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Answer #2: Posted by BusterDoogen on December 20th, 2017 3:34 PM

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I suggest you try calling CS@ 877-788-7858 for assistance.

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