Question posted by spottedhorse00 on November 15th, 2012
Groupon Won't Honor My Purchase.
I purchased a groupon a few weeks ago for 6 seaweed wraps and there was an error made by groupon on the number for the value. I should have been 2 wraps for the value I paid. Both Groupon and the merchant is refusing to honor my purchase even though I have an email confirmation for my purchase saying what I paid for. They are only offer me a refund or the correct number of wraps. I am refusing this because I called groupon to report the error and they didn't know what I was talking about so I bought them. I want what I paid for and nothing less. What actions can I take?
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Answer #1: Posted by Odin on November 15th, 2012 1:43 PM
Your question is confusing to say the least. "They are only offer me a refund or the correct number of wraps." What more do you want?
In any case, you can complain to the Illinois Attorney General's Consumer Fraud Bureau at (312) 814-3000.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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