Gateway 520 Support Question
Find answers below for this question about Gateway 520.Question posted by willjohnson58 on January 22nd, 2023
Wont Start Up
Current Answers
Answer #1: Posted by Odin on January 22nd, 2023 12:10 PM
If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/gateway.
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Answer #2: Posted by SonuKumar on January 22nd, 2023 7:16 PM
Why do I think this works? Well...I used to own an older model thinkpad that had a short "male" connector on the screen, that when the screen was folded down would enter into a "female" connector on the base of the unit and trigger sleep mode on the unit. This is how the system could automatically hibernate when the screen was closed. The little male connector broke off, and I couldn't get the system to wake up, because the connection to tell the laptop that I had the screen up or down no longer worked. I couldn't even power it up. I had to take an ink pen and push the connector through the female end to indicate to the motherboard that I'd opened the screen before it would even turn on.
It appears that the same type of mechanism is built into the long BAR under the screen of the NV52 and somehow it can't determine when the screen is open or closed. If it detects that the screen has not been opened, it won't power up. This safeguard prevents the laptop from being turned on mistakenly while closed up in your laptop bag. Extending the screen back resets the mechanism and it should turn on. Sorry for the long explanation...I hope this helps.
https://ccm.net/forum/affich-255599-gateway-notebook-will-not-turn-on
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Regards,
Sonu
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