Garmin nuvi 1390LMT Support Question
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Question posted by kgrifpregu on July 1st, 2014
How To Fix No Map Data Available Using Sd Card On Garmin Nuvi 1390lmt
Requests for more information
I get a No Map data available error if try to enter an address search for Point of interest. Also during driving the car seems to be going of the road. I reloaded the latest map - no success. I ensurred that the SE card is inserted correctly.
Current Answers
Answer #1: Posted by waelsaidani1 on July 1st, 2014 10:24 AM
- The maps on the GPS device have been disabled
- The GPS device is missing its unlock code
- An unsuccessful map download attempt has written the mapping files incorrectly
- If a microSD / SD card is being used and is in an improper format1
To determine the cause of the message, touch and hold your finger on the screen until the message "No Detailed Maps Found That Support Routing" disappears.
- If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for "Retrieving Your Unlock Codes" followed by the instructions for "Creating an Unlock File."2
- If you do not get the "Can't Unlock Maps" message then skip to the instructions for "Enabling Maps on the GPS Device."2
1When downloading information to a microSD / SD card, the card should be in FAT or FAT 32 format. For more details on formatting and instructions on how to format, please see the article How do I format a microSD/SD card?
2If you have a nuvi 55, 56, 65, 66, 2405, 2407, 2505, 2507, 2707, 3400, 3500, or 3507 series, zumo 350, zumo 390, zumo 590, Camper/RV 760, or dezl 760 device, please contact product support instead of proceeding to the indicated section of the article.
Enabling maps on the GPS device:
- Touch Tools
- Skip this step on some devices
- Touch Settings
- Touch Map or myMaps
- Touch Map & Vehicle before this step on some models
- Touch Info or Map Info
- Skip this step on some devices
- Select the checkbox next to the maps to be enabled on the device3
3If this page is blank and you have recently attempted a map update, you may need to download the map again.
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