Frigidaire FAFS4272LW Support Question
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Question posted by rcolucci4 on February 27th, 2012
My Affinity Washer Does Not Process The Detergent Or The Liquid Fabric Softener
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on February 28th, 2012 12:54 PM
There are several things that could cause the bleach to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is bleach? If it is pure bleach, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the bleach dispenser with water. The bleach dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the bleach solenoid is energized and water flows into the bleach dispenser cup. When the cup is full the water siphons out and bleach and water flow into the tub
If the liquid in the bleach dispenser is pure bleach you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the bleach solenoid and a volt meter is required.
If the liquid in the bleach dispenser is water you probably need to clean the dispenser cup. Scum will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the bleach and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser is on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the bleach compartment. When the water level goes above the maximum line stop pouring. The water should all drain out. You may also test the fabric softener compartment the same way.
We do hope this information proves to be helpful.
Should you feel you need a Service Technician you may visit www.frigidaire.com/servicelocator to find a Provider in your area.Online Outreach Specialist
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