Question posted by susanlyn8 on August 20th, 2013

I Am Unable To Log In Do To My Account Trying To Be Hacked. It Wasnt

I am unable to log in to my face book account, because it said someone tried to hack into it. It was me. They want me to download that I am who I say I am, but I dont have the devices to download any documents. How can I re-open my facebook site, without documents

Current Answers

Answer #1: Posted by SoCalWoman on August 20th, 2013 5:58 PM
This answer was accepted by the poster of the original question.
SoCalWoman

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Facebook requires everyone using their site to provide their real name and real birthday.

The way Facebook verifies this is by confirming your account information matches the copy of your Government I.D. (Drivers License or Identification Card) which you will need to provide in order to access your account again.

If you have pictures on your Facebook Account then you should have the means for uploading your ID. However, If no computer is available to upload the copy of your ID, you may use a cameraphone (maybe you can ask a friend if you don't own one). Take a picture of your ID, (make sure your name and birthdate is clearly visible on the picture) Then you can send a picture message to your email for you to retrieve through your own device you use when accessing Facebook. Then you can upload this straight from your device on the form Facebook sent you to fill out for verification.

If, you can not find any possible way to upload a copy of your ID, then sorry to say... You will not be able to access Facebook until you do.

If you believe this is not appropriate you can submit an appeal to have your account reviewed. They will make a decision and notify you whether the appeal was accepted or denied once determined. You can use this form to file the appeal:

https://www.facebook.com/help/contact/260749603972907

Hope this helps and good luck


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