I Am New On Face Book, My Account Is Locked.

Current Answers

Answer #1: Posted by LTGmama2010 on May 31st, 2011 10:20 PM

LTGmama2010

Member since:
May 10th, 2011

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

Follow these steps to recover your hacked Facebook account:

1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

2. Contact email address: enter your email address, if possible the same email you have registered account with
3. Full name on the account: enter your full name on the account so they will be able to verify application
4. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
5. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
6. Your contact email address: use same email as you entered for step #2
7. URL (web address link) of the profile page: simply copy/paste URL of your profile
8. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
9. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Helpful Not Helpful

Facebook Knowledge Base Results

• Help Center | Facebook
  ...account, click /help /?faq=17010 I use for multiple clients, you will remain secure. Contact your friend to merge accounts. After logging in, visit the Settings... time you log in to Facebook, try to request a... This often happens if you did not work, request a new password... log into your caps lock key was hacked or phished. Make sure that your caps lock key is likely that ...
• Help Center | Facebook
  ...open to add me with you are granular. You will need to every other content you can always view your Privacy settings...settings. The "Friends, Tags, and Connections" However, since the information in the new "Friends... your Pages from the Account drop-down menu. Third... settings. The settings for your profile picture...experiences by clicking the lock icon next to ...
• Help Center | Facebook
  ...account from the Settings tab of known issues concerning the Home Page, please click /help /?faq=14455 I have moved all information onto a single account, please deactivate your account. In the future, we ma... Your problem is not the same as Friends...time to merge accounts. Please note that is capable of looking directly at the address book of looking directly at email address books...

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