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Epson WorkForce 310 Support Question

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Question posted by seawsu on April 9th, 2014

Epson Workforce 310 Printer Cartridges Cannot Be Recognized

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Related Epson WorkForce 310 Manual Pages

Product Brochure - Page 1

... done - 30-page Auto Document Feeder to your computer3 • High-speed faxing in black and color - save paper by faxing documents directly from a laser printer; WorkForce® 310 Print | Copy | Scan | Fax | Network Engineered for Business. uses up to 180 pages • Protect important documents - built-in -one with two Black cartridges6...

Product Brochure - Page 2

..., Epson Exceed Your Vision is a registered logomark and Better Products for reasons including images printed, print settings, temperature and humidity. Actual yields will vary according to media, printed image, display conditions, light intensity, humidity and atmospheric conditions. and Canada WorkForce 310 all rights in these marks. two 69 Standard-capacity Black ink cartridges and...

Quick Guide - Page 1

Epson WorkForce® 310 Series Quick Guide Installing on a Network Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems

Quick Guide - Page 3

Scanning a Document or Photo 39 Basic Scanning 39 Scanning Multiple Pages 41 Maintaining Your WorkForce 310 Series 42 Checking the Print Head Nozzles 42 Cleaning the Print Head 43 Checking the Ink Cartridge Status 44 Purchasing Epson Ink Cartridges 45 Replacing Ink Cartridges 46 Solving Problems 48 Checking for Software Updates 48 Error Indicators 49 Problems and...

Quick Guide - Page 4

...maintenance ■ Solve simple problems This book tells you read your WorkForce 310 Series. For additional instructions, see the on-screen Epson Information Center (which includes your user's guide) by double-clicking... its icon on your computer! Introduction After you have set up your Epson WorkForce® 310 Series as you how to do most of a document or photo ■ Fax...

Quick Guide - Page 12

Macintosh 1. Click Finish. 2. When you see this screen, click Add Printer. 3. Note: It may take up to 90 seconds for your computer to add your EPSON TCPIP printer, then click Next. Follow the steps on the right side of the screen to find the EPSON TCPIP printer on the network. 12 Installing Your WorkForce 310 Series on a Network

Quick Guide - Page 29

... use, then press OK. The last fax number is displayed on the screen. ■ Press Speed/Group Dial/Backspace to the WorkForce 310 Series, dial the number from the phone. Select EPSON WorkForce 310 Series (FAX) Click here select fax print settings Select print settings as necessary Sending a Fax From Windows 29 Other Ways to...

Quick Guide - Page 30

... the origin of numbers for the first time, you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on using the Epson FAX Utility, click Help. 7. Then click OK to 100 pages, including the cover sheet. 5. Select EPSON WorkForce 310 Series (FAX). 3. Select the Page Range as necessary. (Leave the Number...

Quick Guide - Page 32

... sheet. Tip: It's a good idea to your computer as described on -screen Epson Information Center. Open a photo or document in Windows 1. Select EPSON WorkForce 310 Series, then click the Preferences or Properties button. Printing in a printing program, open your printer software and connected the WorkForce 310 Series to check for instructions. Note: If you 've installed your...

Quick Guide - Page 39

... save them as shown on page 17. 2. Then open the File menu, choose Import or Acquire, and select EPSON WorkForce 310/TX510. Scanning a Document or Photo 39 Scanning a Document or Photo You can use your Epson WorkForce 310 Series to scan original documents and photos and save your image and provides a full array of the following...

Quick Guide - Page 42

... 1. Nozzles are clean Nozzles need cleaning Note: If Auto Answer is turned on -screen Epson Information Center. If there are gaps or the pattern is clean and you can continue printing...cartridges. Load letter-size plain paper in one or more of the ink cartridges. Maintaining Your WorkForce 310 Series Follow the instructions in this chapter for details. 42 Maintaining Your WorkForce 310...

Quick Guide - Page 43

... of the ink cartridges may not be replaced. Press the r Copy button, then press x Menu. 3. Caution: Never turn off the printer during a cleaning cycle or you do not use your WorkForce 310 Series and wait ...the print head if an ink cartridge is expended, and may need to be able to run a nozzle check and confirm that doesn't help, contact Epson as described on the display screen.

Quick Guide - Page 44

... You can optionally display ink offers and other cartridges are not expended. To check the ink cartridge status with your Windows or Macintosh software, see the instructions in your on -screen Epson Information Center. 44 Maintaining Your WorkForce 310 Series A window may appear on your computer screen if you may see the instructions in your...

Quick Guide - Page 48

... website for free updates to diagnose the cause. Open your on the Maintenance tab in the printer settings window. With Windows, you have a problem with your WorkForce 310 Series, check the messages on your Epson WorkForce 310 Series software. You can also check "Problems and Solutions" on page 49 for basic troubleshooting suggestions, or double-click...

Quick Guide - Page 49

... paper size and paper type settings on the control panel or in sleep mode to save power. Turn the WorkForce 310 Series off and then back on. The printer's ink pads are at Contact Epson to replace ink pads (see one of the error messages below if you're having trouble using your paper...

Quick Guide - Page 51

.... ■ The ink cartridges may need to a telephone wall jack. Check your printouts or they are not recommended), or use a small amount of glass cleaner on the WorkForce 310 Series is a phone or...low on ink. Press 1 to clear the message. 3. Do not spray glass cleaner directly on -screen Epson Information Center for the necessary filter. ■ If you answer the phone and hear a fax tone ...

Quick Guide - Page 54

... long distance charges may apply. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (Epson WorkForce 310 Series) ■ Product serial number (located on the label in back) ■ Proof of purchase (such as a store...

Quick Guide - Page 55

... where the plug can be using your WorkForce 310 Series, read and follow all warnings and instructions marked on the product. ■ Use only the type of all directions. otherwise ink may cause fires or shock. Notices 55 Use of another cord may leak from the cartridges. ■ Avoid placing the product in...

Start Here - Page 7

.... 7 When you see this screen, click Add Printer. Quick Guide Instructions on . Follow the steps on the right side of the screen to common problems. You can also purchase paper and ink. On-screen Epson Information Center Click the desktop shortcut for solutions to add the WorkForce 310 Series. 8 Click Next again, if necessary...

Start Here - Page 8

... to meet your needs; Need paper and ink? Try Epson paper with you can also purchase supplies from an Epson authorized reseller. You can purchase them at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. Epson disclaims any and all rights in XXXXXX WORKFORCE® 310 Series Ink Cartridges Color Black Cyan Magenta Yellow Standard-capacity 69 69...