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Epson ET-16600 Support Question

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Question posted by Bdillon9902 on August 28th, 2023

My Printer Says Paper Is Out And It Isn't. Can't Get Error To Clear And To P

my printer has paper in both drawers but keep getting error that paper is out. How do I fix this

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Answer #1: Posted by SonuKumar on August 28th, 2023 10:33 AM

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SonuKumar

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Check the paper tray. Make sure that the paper is loaded correctly in the tray. The paper should be facing the correct way and should not be wrinkled or damaged.

Empty the paper tray. Sometimes, a paper jam can cause the printer to think that there is no paper in the tray. Remove all of the paper from the tray and then reload it.

Reset the printer. Turn off the printer and then unplug it from the power outlet. Wait for a few seconds and then plug the printer back in. Turn on the printer and see if the error message is gone.

Update the printer driver. The printer driver may be outdated or corrupt. Go to the Epson website and download the latest driver for your printer.

Clean the paper feed rollers. The paper feed rollers can become dirty or clogged, which can prevent the printer from feeding paper properly. Use a soft cloth to clean the rollers.

If you have tried all of these steps and the error message is still there, then you may need to contact Epson support for further assistance.

Here are some additional tips to help prevent the "Paper Out" error:

Use the correct type of paper for your printer.

Do not overload the paper tray.

Keep the paper tray clean and free of debris.

Regularly clean the paper feed rollers.

I hope this helps! Let me know if you have any other questions.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Epson ET-16600 Manual Pages

Start Here - Installation Guide - Page 2

...an electrical outlet. 3 Load paper See the online User's Guide for printer setup. For more information, see... the Start Here sheet appears on the product. Ink charging takes approximately 9 minutes. Note: If an error message appears, turn off the product, raise the scanner unit, or load paper while the product is not charging ink, then pull out the paper...

Start Here - Installation Guide - Page 4

...desktop or Apps screen to download drivers, view videos and manuals, get FAQs, or contact Epson. Call (562) 276-4382 (U.S.) or ...ink bottles. Find Epson papers and Epson Genuine Ink at Epson authorized resellers. ET-16600/ET-16650 replacement inks Color Black...icon in my printouts. See the online User's Guide for Epson printers. Setup is dark. Days and hours of Microsoft Corporation in ...

Users Guide - Page 5

... Settings - Windows 102 Selecting Double-sided Printing Settings - Windows 106 Custom Color Correction Options - Windows 109 Header/Footer Settings - Administrator 84 Selecting the Default Printer Settings 84 Paper Source Settings Options 84 Selecting the Universal Print Settings 85 Universal Print Settings Options 86 Placing Originals on the Product ...88 Placing Originals on...

Users Guide - Page 6

... Scanning to a Connected Computer 145 Scanning to a Memory Device 146 Scanning to the Cloud...148 Control Panel Scanning Options...Layout Options - Windows 121 Changing the Language of the Printer Software Screens 122 Changing Automatic Update Options 123 Printing with......137 Printing Your Document or Photo - Mac 129 Paper Source Options - Web Config 154 Registering Contacts for Network ...

Users Guide - Page 10

...288 Network Software Cannot Find Product on a Network 289 Product Does Not Appear in Mac Printer Window 290 Wireless Network Connection is Unstable on a Mac 290 Cannot Print Over a Network...Not Feed From the Automatic Document Feeder 293 Solving Paper Problems...294 Paper Feeding Problems...295 Paper Jams Inside the Product...296 Paper Ejection Problems ...296 Solving Problems Printing from a ...

Users Guide - Page 15

... light 2 The home button 3 The help button 4 The Interrupt button 5 The Reset button 6 The Contacts button 7 The C clear button 8 The numeric keypad 9 The Job/Status button, the Error light, and the Data light 10 The Paper Setting button 11 The stop button 12 The LCD screen 13 The output tray button 14 The...

Users Guide - Page 32

If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. 1 Automatic Document Feeder (ADF) cover (F) 2 ADF edge guides 3 ADF input tray 4 ADF input support 5 ADF output tray 6 Paper cassette 1 32 Product Parts - Front Certain parts are labeled with a letter and number code.

Users Guide - Page 34

Inside Certain parts are labeled with a letter and number code. Product Parts - If you encounter any paper jams or errors, use these codes to locate and correct the problem. 1 Document cover 2 Document mat 3 Scanner glass 4 Control panel 5 USB Type A port for external devices 6 Ink tank cover 7 Ink tanks 34

Users Guide - Page 36

... select other options to locate and correct the problem. 1 Rear cover 2 AC inlet 3 Line port 4 USB port 5 LAN port 6 EXT. If you encounter any paper jams or errors, use these codes to save energy and resources. Product Parts - Changing the Sleep Timer Settings Changing the Power Off Timer Settings 36 Back Certain...

Users Guide - Page 73

... guidelines: • Load only the recommended number of paper you loaded. • Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper Setting to select the size and type of sheets. • Load only plain paper in cassette 2. 73 Note: Make sure the paper fits beneath the arrow mark inside the edge guides. 5. Do one of...

Users Guide - Page 84

.... 1. If you cannot access these settings, contact your administrator for the Auto Error Solver setting: • Turn on the product. Select Paper Source Settings. 5. Selecting the Default Printer Settings Selecting the Universal Print Settings Parent topic: Loading Paper Selecting the Default Printer Settings You can be locked by an administrator. Press the home button, if...

Users Guide - Page 85

Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can be able to print using the control panel on paper from any source containing paper that matches your paper settings Select On for either of these settings to display an error message when the selected paper type or size does not match the...

Users Guide - Page 262

...few sheets of plain paper in the right ...Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your Windows or Mac computer. 1. Select Utility and select Open Printer Utility. 4. Check the printed pattern to 3 times,...cleaning If you don't see if there are no errors on your product, and select Options & Supplies. Then try cleaning the print ...

Users Guide - Page 267

Load a few sheets of plain paper in the right side of the following: • Windows: Access the Windows Desktop and right-click the icon for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Make sure there are no errors on your Windows or Mac computer. Select Power Cleaning. 267...

Users Guide - Page 280

...Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get...: Your printer software automatically checks for solutions to your product. Solving Problems Check ...

Users Guide - Page 281

...icons on its LCD screen. It is dark, press the screen to Get Help Product Status Messages You can often diagnose problems with your documentation. ...error persists, check for Epson Software, and selecting Update. If the error still persists, contact Epson for support. Contact Epson for support. LCD screen message Condition/solution Printer error. Paper out in the indicated paper...

Users Guide - Page 282

... any printer errors that the port settings for details. Make sure the printer port is...printer and select Printer Properties. Please contact Epson support. external USB device is installed on the computer and that prevented faxes from the Epson Web Config utility. and the subnet mask is not a userreplaceable part. This makes the connection more details. Change the Paper...

Users Guide - Page 287

...necessary cables are printing over a network, make sure your product is selected as the default printer and the correct port is Unstable on a network. Product Cannot Connect to a Wireless ... operating system. • Close any error message or your software does not install correctly in Mac Printer Window Wireless Network Connection is shown in the printer properties. • If you see any...

Users Guide - Page 299

...; Make sure the paper type setting matches the type of paper you are printing over a wireless network, factors such as Bitmap • Mac: Select System Preferences, select Printers & Scanners, and ... you are not using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is...

Users Guide - Page 321

...: Solving Faxing Problems Related tasks Cleaning Your Product Related topics Placing Originals on a memory device, connect the selected memory device containing the save fax folder to the product. Clear any product errors, then ask the sender to a product error, such as a paper jam. 321 • If you are deleted from the product's memory. Once the faxes...