Epson Stylus NX130 Support Question
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Question posted by pallnz on August 4th, 2017
Epson Stylus Nx130 Printer Is Loaded With Paper. Thscreen Is Saying Paper Is No
epson stylus nx130 printer is loaded with paper.the screen is saying paper is not loaded
Current Answers
Answer #1: Posted by Odin on August 4th, 2017 3:59 PM
Follow the suggestions at http://bit.ly/2hvVv2p.
If none of these suggestions work, do a hard reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the printer in and turn it on.
If the problem persists or if you require further explanation, you'll have to obtain a walk-through from Epson: use the contact information here--https://www.contacthelp.com/epson/customer-service. (Sadly, the level 1 technicians are often ill-equipped; my advice is to be prepared to ask promptly and firmly for a level 2 technician if it seems you're getting nowhere)
If none of these suggestions work, do a hard reset:
1. Make sure the printer is on.
2. Pull the power cord from the printer.
3. Pull the power cord from the wall.
4. Wait 30 seconds.
5. Plug the printer in and turn it on.
If the problem persists or if you require further explanation, you'll have to obtain a walk-through from Epson: use the contact information here--https://www.contacthelp.com/epson/customer-service. (Sadly, the level 1 technicians are often ill-equipped; my advice is to be prepared to ask promptly and firmly for a level 2 technician if it seems you're getting nowhere)
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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