Question posted by Scuharoldaj on April 19th, 2014

Smart Card Does Not Currently Have Authorization

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Current Answers

Answer #1: Posted by kimesco on April 23rd, 2014 12:02 PM
This answer was accepted by the poster of the original question.
kimesco

Member since:
December 23rd, 2010

Points: 303,510
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Has the receiver been disconnected or not in use for a while? If so, this is the reason why the card needs a signal authorization in order to begin working again. You can send me an email at: [email protected] with your account information so I can send that authorization signal or you can reach us at: 1800-333-3474 for further assistance.

Kimberly Escobar

Social Media Representative

DISH L.L.C

Dish Network Knowledge Base Results

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  • Tech Portal : 7100/7200 : How To : Option Codes
    ... . Unit will now display a lateral progress bar, with a signal strength issue or Smart Card/authorization problem. There are handled the same way as any button to initiate the install. Be...message repeats, please call 1-800-333-DISH (3474) for Software download if one is currently downloading. Steps to perform 45 minutes 6429 Restores PTV functions to standard remotes. 1 minute...
  • Tech Portal : 1000 : Errors & Troubleshooting Error 357
    ...retailer for additional assistance. Error processing SSI file Wait 15 seconds. Verify that the new Smart Card number(s) are inserted correctly with a blue Smart Card. Attention 357 Smart Card Replacement 357 This message displays when inserting a yellow Smart Card into the receiver that is currently authorized with the side facing up and the arrow on . Perform a hard reset Place the...
  • Tech Portal : Errors & Troubleshooting
    ... customer chooses to end the call to ensure upgrade. This troubleshooting is not current the Smartcard will update after attempting to update the DNASP number Upgrading steps, off... they allowed the Rev. Setup a Return Authorization for a full 10 minutes without disturbing the receiver. Educate Customer; Do NOT change the smart card number on their account? The receiver should NOT...

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