Question posted by kabibr on March 21st, 2014

Why Is My Dish Network Receiver Say My Smart Card Is Not Authorized To View

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Dish Network Knowledge Base Results

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  • Tech Portal : 4000 : Errors & Troubleshooting : Error 359
    Please contact us for additional assistance. Warning 359 This message appears when tuning to a channel that requires a Yellow DISH500 Smart Card to view and a Blue Smart Card is still installed in the receiver. Not applicable. Wednesday April 29 2009     ©
  • Tech Portal : Errors & Troubleshooting
    ...smart card number on the Equipment tab. From the equipment tab click “Send Hit” and Select “Normal Hit”. Note: When a hit is sent, the signal will go to Software Upgrading troubleshooting. Error processing SSI file No, the customer is calling back after day 21. Setup a Return Authorization...the receiver is outdated, or if the Smart Card is defective. No Yes Go to all smart card(s) on...
  • Tech Portal : Errors & Troubleshooting
    ... the channels was not viewed, channels are locked and removed from missing some channels. Educate Customer; Same Not the same or active Enter the correct receiver and card numbers on the customer’s account, and is the receiver active? Note: If the customer is part of the Smartcard(s) that have not received authorization yet. number to ensure...

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