Question posted by judy84354 on July 23rd, 2012

A Message Keeps Flashing On Tv Screen 'smart Card Inserted Incorrectly' Card Is

card is inserted correctly.

Current Answers

Answer #1: Posted by MaryBDish on July 23rd, 2012 3:00 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

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Hi, I am sorry you are having a problem with this message. I will be happy to assist you to resolve the issue. On the front of the receiver, on the left hand side is a little door. Please open it by pressing lightly on the top of the front panel. There should be a card inside the door. Please press lightly and ensure the card is in all the way but do not force it. If you are still having a problem, please email me directly, thank you!


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

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  • Tech Portal : 311 : Errors & Troubleshooting : Error 311
    ... still nothing, press the Info button on the Smart Card facing in Smart Card, continue to download the nightly updates. With the receiver On pull the Smart Card. Error 019 This message will display if the Smart Card is not inserted correctly, the receiver's software is outdated, or the card or receiver's card reader is inserted correctly with the colored side facing up and arrow...
  • 722 : 019
    With the receiver On pull the Smart Card. Error 019 This message will display if the Smart Card is not inserted correctly, the receiver's software is outdated, or the card or receiver's card reader is a G3 card, verify the glue from the original card pack out has been removed from the Smart Card This can be prevented by completely inserting the Smart Card into the receiver. Does...
  • Satellite Television - Frequently Answered Questions - DISH Network
    ... if I am getting a message on my TV stating my old smart cards have expired and need to the instructional letter you will need a new smart card it I insert my card and still see a message telling me that it . Match the Receiver ID number (beginning with R00) on the System Info screen with the message stating "no old smart card in to put the...

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