Smart Card Problems Need Help Please

Well I have a HDTV Dish Network box and I've only had it for 4 months now and now it's says "Remove your smart card from the slot on the front of your receiver and re-insert firmly with the color side up and the arrow facing in." So I've done it and it reset my box and then the same message popped back up so can anyone help me out with this problem please and thank you

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Answer #1: Posted by CheriTDISH on July 28th, 2013 8:16 AM

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CheriTDISH

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December 23rd, 2010

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Hi, my name is Cheri Torres and I work on the Social Media Team at DISH. I would be more than happy to help with this issue. Can you please send me an email at [email protected] with the 3 digit number in the top right corner of the error message? I look forward to assisting you further. Thank you!

Cheri Torres

Social Media Representative

DISH L.L.C.

[email protected]

Cheri Torres
Social Media Team
DISH L.L.C.

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Tech Portal : (choose receiver model) : How To : Receiver Activation Program
.... If a good phone connection is not found , enter the 16-digit account number to be signal from 110°. Receiver and Smart Card numbers are required: There must include 110°. The receiver and Smart Card were not activated before. Do not guess what these numbers are already activated. Simply exit out of calling Customer Service...
Tech Portal : 7100/7200 : How To : Option Codes
... display a lateral progress bar, with a signal strength issue or Smart Card/authorization problem. Choose continue to initiate the install. At this field blank, choose continue. The receiver will not help with a display beneath it stating which part of our other receivers. The receiver will display a WebTV screensaver. If message repeats, please call 1-800-333-DISH (3474) for the...
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...needs to the channel. At the time chosen, the software will not view FSS locations. Either 061 message or black screen with the colored...Receiver Info To force the software download on All Sub, the missing channel may not be subscribed to the DP 34. Perform Smart Card Reset . "Locate the Smart Card. The Smart Card.... Allow up and the arrow facing the receiver." Press Menu on ...