T.v. Won't Work Again. Teck Support Line Busy For Over 3 Hours..........

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Answer #1: Posted by MaryBDish on September 13th, 2011 5:58 PM

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MaryBDish

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Hi, this is a temporary fix till DISH Network gets the 129 satellite restored. Please select Menu 8-1, in preference select HD & SD for the program guide. Then exit out and when pulling up the guide, select an SD channel and you will have access to SD channels. If you are still unable to access the guide, try Menu-1 and set guide to "All Channels" and then select on a non-HD channel, please.
The 129 satellite is primarily an HD satellite. We are working to get this satellite fixed ASAP but you will have access to SD channels in the meantime. Thank you!

Mary Catherine Brady
Dish Network Customer Support
[email protected]
2:45pm-11:15pm (MST) Tuesday-Saturday

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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