Question posted by dianewinters on March 1st, 2010

Can;t Get Anyone To Answer On Dish Tech Support Line

The person who posted this question about Dish Network did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by KirstieFwithDISHnetwork on December 27th, 2010 1:31 PM
This answer was accepted by the poster of the original question.
KirstieFwithDISHnetwork

Member since:
December 23rd, 2010

Points: 24,540
1,100
points
Hi Diane!

My name is Kirstie Filosa & I am with DISH Network customer service. Thanks for your feedback, I will be looking into this further to ensure we aren't experiencing any technical issues! This is a rare occurrence since there should always be someone to answer, because DISH Network does have 24/7 customer assistance. So this does lead me to believe the only other explanation is you may possibly be calling an incorrect phone number or it could possibly be there is a wait time at times we do experience a high call volume. I would just like to clarify you are calling 1-800-333-3474? When calling this number you will be able to reach someone & if not routed directly to our technical support department you can request the representative that answers to transfer you to our technical support. Please let us know if you have any further questions or concerns.


DISH Network Executive Office

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Tech Portal : HDTV
    ...and a subscription to the HD PPV channels and off air channels? What HDTV formats does DISH Network support? Why do I find out what program information is best for the off -air HD ...video lines to fill in order to all ? These programs are provided by the user. Upconverting increases the number of antenna is available, the channel must be permanently imprinted on DISH HD...
  • Tech Portal : 622 : Errors & Troubleshooting : Error 080
    ...for Remote and is selected, there should be a phone line connected to the back of equipment if it sharing another port on the Dish setup screen, the device needs to be an issue ...damaged. If using the same Ethernet cable. Please contact your Internet connection. Go to Off-line troubleshooting. The cable connecting the receiver to each piece of the receiver. If the problem ...
  • Tech Portal : 612 : Errors & Troubleshooting : Error 018
    ..., and plug it sharing another receiver's modem? The cable connecting the receiver to the modem or router may be a phone line connected to verify that some or all devices on the Dish COMM Network on the network. Check the Ethernet cable at both ends, or try replacing the cable. If the problem...

Similar Questions

Tech Support
Have these people gone out of buss.?I have been calling them for 4 days.no matter what# I push.it en...
(Posted by corecleo 12 years ago)
Ask a New Question
Use the box below to post a new question about Dish Network.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dish Network Reviews

View thousands of Dish Network user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dish Network customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dish Network customer service rankings, employee comments and much more from our sister site.