Question posted by tomt on January 4th, 2011

2 Phone Lines

If I add an additional phone line to my house does it matter if one receiver is on my current line and one is on he new line?

Current Answers

Answer #1: Posted by MaryBDish on January 4th, 2011 11:08 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

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Hi, Mary with Dish Network Customer Service. It can have a separate line to each receiver but it is usually best if they are connected to the phone line that corresponds with the phone number on your Dish Network Account. I hope this helps.


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

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  • Tech Portal : Errors & Troubleshooting : Errors
    ...the problem is with a phone when the receiver is set the service to the receiver. Reset the broadband connection. (Menu - 6 - 1 - 9 - 1 - Yes No Keep a phone line connected to the receiver. Verify that is properly grounded. Does you do not have a block on . Run the phone Connection test in severe cases) installed on supported receivers must dial 9 for additional troubleshooting.
  • Tech Portal : 722 : Errors & Troubleshooting (Specific) : CSA Troubleshooting
    ... there. One end should be connected to the receiver's phone line jack and the other end should be able to the phone line. Verify Phone is set correctly for additional assistance. If VoIP services are between the receiver and the wall phone jack. Run phone test diagnostic on the remote. If the receiver has CSA, some models). Verify your event purchases...
  • Tech Portal : 3750 : Errors & Troubleshooting
    ...will only be in the house. If the problem occurs on...phone line interruption, improper phone system setup in all areas. Go to download PPV and/or DOD events. How is usually an authorization issue. Order the movie or event on the remote. Do NOT add 1. The receiver...missing channels, new activations that have not received authorization yet, programming additions that have ...

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