Dell Vostro 1015 Support Question
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Question posted by gunarajk on June 5th, 2011
Bluetooth Problem
Current Answers
Answer #1: Posted by kcmjr on June 6th, 2011 4:45 PM
Anyway. Have you checked the device manager in Windows? Click Start->Run and enter DEVMGMT.MCS and hit Enter.
Once the device manager loads look around for the bluetooth device.
If there are any "unknown devices" listed the bluetooth might be one of them. Otherwise it should be listed in the "Network Adapters" section and not have any funky icons associated with it.
If all that's good then it's possible the bluetooth module is defective. Testing that will require a trip to a repair shop.
Try running the Dell diagnostics utility available at that same web site. It may tell you the issue.
That's about the best I can do without physically touching the laptop. Hope it helped some.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
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