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Dell Venue Support Question

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Question posted by vyshakhpillai on October 19th, 2012

Dell Venue Not Connecting To The Wifi

I just bought a Dell venue android phone from ebay and it is not connecting to the wifi at my home. It connects to the 4g and 2g automatically and i am basically using those for whatsapp and gmail and other apps. I was wondering is there something other than  going to the settings,turning the wifi on and connecting to the network by putting in the network key(Ive already done all of these).All it says is connecting then says disconected. Any help would be more than appriciated 

Current Answers

Answer #1: Posted by NiranjanvijaykumarAtDell on November 1st, 2012 2:52 AM
This answer was accepted by the poster of the original question.
NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

Points: 807,180
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Hello vyshakhpillai,

I am from Dell Social Media and Community.

I would just suggest you to back up all the important data from your phone and perform a factory reset, as this cannot be rooted down to any app by any troubleshooting methods.

Follow the users manual if you need the steps.

If you need any further assistance, message me on twitter. I will be glad to help.

Dell-Niranjan
Twitter: @NiranjanatDell


NiranjanAtDell
Dell Inc

Related Dell Venue Manual Pages

User Manual - Page 1

... to the left on your finger to prevent unauthorized access of your phone. To set , network connections, and so on the Home screens and provide quick access to change without notice. © 2010 Dell Inc. November 2010 P/N FTHF5 Rev. Dial the number using the onscreen dialpad. To answer a call log, favorites, or by selecting a contact...
User Manual - Page 2

... device: 1. Turn on the Home screen or in the Launcher. 2. To open the Android Market, touch Market on the Tips screen. To stop recording, touch . To open the browser, touch Browser on Bluetooth. 2. Type a name or mobile phone number in portrait mode. The Dell Mobile Sync tool and User's Manual are connected to the Internet before you...
User Manual - Page 12

FOR PROOF ONLY 12 Dell Venue Smartphone Features FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm 2 Dell Venue Smartphone Features This section provides information about the features available on your Dell Venue smartphone. 1 2 5 43 6 7 8 11 10 9 Feature 1 Headphone connector Function(s) Connects to headphones. DELL CONFIDENTIAL - PRELIMINARY 12/13/10 -
User Manual - Page 13

...Home button → Menu button , and then select Settings→ Display→ Brightness→ Automatic brightness→ OK. Touch to return to the previous screen, close to your face to make or receive a call, in order to the surrounding lighting conditions. Use to listen to dismiss the keyboard. FILE LOCATION: E:\Mobile...wireless connections. FOR PROOF ONLY Dell Venue Smartphone...
User Manual - Page 14

.... FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm Feature 7 Menu button 8 Home button 9 Microphone 10...Home screen. • Touch and hold: For quick access to charge the smartphone. DELL CONFIDENTIAL - PRELIMINARY 12/13/10 - FOR PROOF ONLY 14 Dell Venue Smartphone Features Use for voice calls. • Connects to a USB cable to transfer files to a computer. • Connects...
User Manual - Page 23

... you can be downloaded from the Android Market may not support automatic screen orientation to landscape or portrait format. Applications, Widgets, and Shortcuts Application - Widget - FOR PROOF ONLY Dell Venue Smartphone Features 23 NOTE: The Home screens are always displayed in portrait format and does not automatically orient to information. Shortcut - A small application...
User Manual - Page 27

... player just as it to the icon that appears at the bottom of any Stage Widget opens the supporting application to add the other Stage widgets. You can use the free Home screens to it's default screen. FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm Dell Stage Widgets Dell Stage widgets are the available Dell Stage...
User Manual - Page 38

... name using the onscreen keyboard. 4 Touch OK to rename. Displays the current time. FOR PROOF ONLY 38 Dell Venue Smartphone Features DELL CONFIDENTIAL - PRELIMINARY 12/13/10 - FILE LOCATION: E:\Mobile\Toucan\UM...alarms set, network connections, and so on. • Touch and drag the status bar down to view the information regarding the carrier currently in use, remaining battery charge,...
User Manual - Page 39

FOR PROOF ONLY Dell Venue Smartphone Features 39 FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm The status area may also display some of the following icons: Alarm is set 3G data network is connected Battery status - 100% full Battery is low and needs to be charged Battery is extremely low and needs to...
User Manual - Page 43

... stored in a folder on the Home screen, touch the shortcut to launch the application. FOR PROOF ONLY Dell Venue Smartphone Features 43 DELL CONFIDENTIAL - PRELIMINARY 12/13/10 - FILE LOCATION: E:\Mobile\Toucan\UM\Generic\fm\Features.fm To open a recently used application 1 Touch and hold the Home button to view the recently used applications. 2 Touch the desired application...
User Manual - Page 51

...list, for example from the Gallery application to Home phone number. Using Your Dell Venue Smartphone 51 Managing Contacts To view and manage your contacts, touch Contacts Phone → Contacts . or touch To add a... new contact is stored. 2 Touch to capture a photo or select a photo from Mobile phone number to use as the contact's visual caller ID. 3 Enter the contact information...
User Manual - Page 54

... Gmail can be synchronized through an Internet connection. To select the data to sync from your e-mail account: 1 Touch your account, touch a data item to start synchronization of the data being synced. 54 Using Your Dell Venue Smartphone Display options Accounts → Contacts and then touch the Menu Choose from your e-mail account to synchronize automatically...
User Manual - Page 55

... adding a subject, the message automatically changes to MMS format. 3 Touch the Type to compose text field to start composing your message. 4 Touch the Send button to enter ";" for a second number. Messaging To compose, send, and read text (SMS) or multimedia (MMS) messages, touch the Launcher button → Messaging . Using Your Dell Venue Smartphone 55
User Manual - Page 56

... the Camcorder application, see "Camera" on page 130. 56 Using Your Dell Venue Smartphone All of chat logs. Open the Camcorder application to capture a video clip, then attach it to multiple recipients. To compose and send a multimedia message 1 In the To field, type the recipient's mobile phone number, e-mail address, or contact name. You can...
User Manual - Page 63

...; Touch to show the keyboard for typing numbers, punctuation marks, and symbols other than the period. • Touch to switch back to the alphabet keyboard. -Android keyboard settings: Configure the keyboard settings. -Input method: Choose to use the Swype or Android keyboard. Using Your Dell Venue Smartphone 63
User Manual - Page 69

... the Launcher button → Voice Search . Using Your Dell Venue Smartphone 69 This mode requires a clear view of the sky and more battery power. 5 Touch to enable or disable the Auto-sync mode, which allows you may choose to disable one of your Gmail data and Outlook data using Dell Mobile Sync. 6 Touch repeatedly to the street...
User Manual - Page 126

... on the screen to create a new pattern. 126 Protecting Your Dell Venue Smartphone Take your finger to draw a pattern. Touch Continue. 6 Draw the pattern again as prompted, and then touch Confirm. 3 Study the animated example of how to draw an unlock pattern by connecting at least four dots in a vertical, horizontal and/or...
User Manual - Page 150

... on your computer: 1 Connect the supplied USB cable to automatically install the device driver. After the driver installation is supported by Nero™) software allows you to copy or sync music, photos, videos, and Outlook contacts between your computer to your computer. 150 Synchronizing Your Dell Venue Smartphone and Computer Using Dell Mobile Sync Wait for your...
Dell Mobile Sync Manual - Page 7

... to your Dell device. Versions of mobile phones. Dell Mobile Sync basic version comes with all your own album collections for Dell's new generation of Dell Mobile Sync Dell Mobile Sync is dedicated to worry about file format, codecs and video resolution. Following features in a basic and a Premium version. Dell Mobile Sync 7 Dell Mobile Sync automatically downsizes videos...
Dell Mobile Sync Manual - Page 14

...connected devices for your handset. You can always enable (or disable) the external playlist support per option button in Dell Mobile Sync to your mobile phone...Dell Mobile Sync 14 The application automatically detects the best settings and optimizes your content for a simple import of the iTunes entry when you hover over it with your computer. Only available with your mobile phone...

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