Dell V313 Support Question

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Question posted by nor74535 on December 10th, 2012

Colored Ink Will Not Click In

I have a replacement Del v313 Printer. The colored ink will not click in and I keep getting a message Printhead needs to be installed, when it already has been installed

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Answer #1: Posted by NiranjanvijaykumarAtDell on December 13th, 2012 1:28 AM

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NiranjanvijaykumarAtDell

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Hello nor74535,

I am from Dell Social Media and Community.

Please follow the link below to resolve the print head issue. You may have to remove it and reinstall it to verify if it is not connected correctly.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=122270

If this has not helped you or if you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.

Dell-Niranjan
Twitter: @NiranjanatDell

NiranjanAtDell
Dell Inc

Related Dell V313 Manual Pages

User's Guide - Page 2

...Thank you for choosing this printer!...6 Minimizing your printer's environmental impact...6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Replacing ink cartridges...11 Recycling Dell products...13 Using the printer control panel buttons and menus 14 Using the printer control panel...14 Changing...

User's Guide - Page 7

... clean the printhead nozzles to print more pages with the printer. About your prints. Before replacing and recycling your old printer instead of your printer 7 Finding information about the printer Publications What are mostly text. • Use High Yield cartridges. Initial setup instructions: • Connecting the printer • Installing the printer software Find...

User's Guide - Page 8

...installs automatically with the printer software. • The printer software is located in the printer Program folder or on the desktop, depending on the Support Web site. Click to view the appropriate support site. What are already installed... technicians • Supplies and accessories for your printer • Replacement cartridges Dell Printer Supplies Web site-dell.com/supplies You can...

User's Guide - Page 10

... except when plugging in or removing a USB cable or installation cable. 5 Printhead Install, replace, or remove ink cartridges. 6 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer. 3 Power supply with port Connect the printer to a power source. 4 USB port Connect the printer to a computer using a USB cable. Use the To 1 Scanner...

User's Guide - Page 11

After use, return this cartridge to the cartridge installation position. Note: The printhead moves to Dell for a single use only Dell ink cartridges. For best results, use only. To know more about recycling Dell products, visit www.dell.com/recycling. 2 Available only on your printer. 2 Open the printer. Item Licensed cartridge1 Regular cartridge Black cartridge Series...

User's Guide - Page 12

Ordering and replacing supplies 12 If your ink cartridge comes with a muzzle cap, then remove the cap. 3 Press the release tab, and then remove the used ink cartridge or cartridges. Warning-Potential Damage: Do not remove the old cartridges until you have the new cartridges available, or the ink remaining in the printhead may dry out...

User's Guide - Page 13

..., and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintenance tab. 6 Click . 7 Follow the instructions on the computer screen. Recycling Dell products To return Dell products to air. 6 Close the printer. Ordering and replacing supplies 13 5 Install each cartridge. If...

User's Guide - Page 20

... open and then click Properties, a Printing Preferences dialog appears. These applications are installed along with the printer software during printer installation Software resident in Mac OS X version 10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Dell. • Check the printer software version installed on the...

User's Guide - Page 21

...alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Finding and installing optional software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from a memory device to : Printer Home > select your printer > Support tab > On-line support...

User's Guide - Page 23

... the CD manually: a Click , or click Start and then click Run. Using the printer software 23 Installing the printer software Note: If you installed the printer software on the Welcome screen. Using the Internet Updated printer software may be available at support.dell.com. c Press Enter, or click OK. 3 Follow the instructions on this computer before but need to reinstall the...

User's Guide - Page 29

... size, and orientation. 3 Click OK. 4 From the menu bar, choose File > Print. 5 From the Printer pop-up menu, choose your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when...

User's Guide - Page 46

... Macintosh users 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Select the printer from the Print dialog when you need to manually select your operating system. Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Default Printer pop-up menu, choose to Draft or Quick Print...

User's Guide - Page 47

... the queue, then click Printer, and then select Pause Printing. Note: Printing using Quick Print uses less ink and is ideal for printing text documents. Changing the printing mode for your operating system. 4 From the Print Quality pop-up menu for each print job. Printing 47 The printer folder opens. 4 Right-click the printer, and then...

User's Guide - Page 77

... hoc networks different? Try double-clicking this icon, and it is ...installation software CD. One factor is receiving the wireless signal from other wireless devices or other through an access point (wireless router). To improve signal quality, remove sources of two modes: infrastructure or ad hoc. In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer...

User's Guide - Page 85

... try the Clean Printhead option first to save ink. • If the ink levels are too low, then you must replace the ink cartridges before you aligned the cartridges to improve print quality, then print your document again. An alignment page prints. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs...

User's Guide - Page 89

REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. 3 Wipe the contacts using a clean, lint-free cloth. • On the printhead Troubleshooting 89

User's Guide - Page 90

Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. • On the printhead carrier Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting 90

User's Guide - Page 91

... THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. The cartridges should click firmly into the matching color slot of the computer. The USB port is missing pages...

User's Guide - Page 97

... name. c From the Paper Size pop-up menu before going to step 2. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on printed image If the "Before...

User's Guide - Page 115

... to print wirelessly. Wireless print server not installed You may see the "Communication not available" message on your computer screen when you are using the installation cable as 192.168.0.100. Make sure that the printer does not have both received IP addresses: 1 Click , or click Start and then click Run. 2 In the Start Search or Run...