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Question posted by tonymorris on October 28th, 2013

My Dell System Will Not Boot To Windows Proper

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Answer #1: Posted by RathishC on October 28th, 2013 10:21 PM

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RathishC

Member since:
June 19th, 2012

Points: 2,516,090

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Hi Tonymorris,

I would recommend you to first run a test to check the hardware functionality. To do so, please restart the system and tap F12 which will take you to the “One Time Boot Menu”. Choose diagnostics and let me know if you are getting any error messages upon the completion of diagnostics:

You may also refer to the Dell Article 266787 on http://dell.to/XULgT1

http://dell.to/RO1v0p

If there are no error messages displayed, would recommend you to boot the system in Safe Mode. Please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode to boot the computer into Safe Mode.

You may also click on the link below which will give you steps to login into Safe Mode:

http://dell.to/1cx9kmK

Please use the computer in Safe Mode and check its functionality.

If the system works fine in safe mode, then I would recommend you to do systems restore and take the system to a prior date when it was working fine. To perform System Restore click on the link below:

http://dell.to/1aJpM0J

You may refer to the Dell Article 635077 on http://dell.to/XULgT1

Note- Any application recently installed on the computer would be erased. However, the files and folder would be safe.

You may also refer to the link given below for some additional troubleshooting steps:

http://dell.to/14Fx4xt

You may refer to the Dell Article 266435 on http://dell.to/XULgT1

You may also watch an online video on Windows not booting up issue: http://dell.to/182rgSd

Do keep me posted with the results.

Thanks & Regards
Rathish C
#iworkfordell
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Related Dell STUDIO XPS 16 Manual Pages

Setup Guide - Page 5

... Your Studio XPS Laptop 5 Before Setting Up Your Studio XPS 5 Connecting the AC Adapter 6 Connecting the Network Cable (Optional 6 Turning on Your Studio XPS 6 Using the Wireless Button 7 Windows Vista® Setup 7 Connecting to the Internet (Optional 8 Setting up the TV Tuner (Optional) (Availability Varies by Regions 10 Setting Up the 5.1 Audio Connections 11 Using Your Studio XPS 12...

Setup Guide - Page 7

...Dell™ computer in the air vents. Fan noise is running. To prevent overheating ensure that you have easy access to a power source, adequate ventilation, and a level surface to place your Studio XPS™ 1640 and connect peripherals. Before Setting Up Your Studio XPS When positioning your Studio XPS...Studio XPS Laptop This section provides information to help you set up your Studio XPS...

Setup Guide - Page 9

...of your wireless radios (Bluetooth®, WiFi, and WWAN) off . Setting Up Your Studio XPS Laptop To turn on your wireless radios to their respective states they were in before you ...radios off , such as when you to quickly turn on wireless, with Windows Vista. Windows Vista® Setup Your Studio XPS is preconfigured with the computer turned on, lightly touch the wireless symbol ...

Setup Guide - Page 10

... modem (optional) and to the Internet, you set up your wireless network. Setting Up Your Studio XPS Laptop Connecting to set up and use your Internet connection. Internet service 2. If you are using a... or cable/satellite modem connection, contact your original order, you can purchase one from the Dell website at dell.com. NOTE: If an external USB modem is not a part of your ISP or ...

Setup Guide - Page 11

...close any open files, and exit any open programs. 2. Under Network and Internet, click Connect to the Internet window appears. 9 NOTE: Have your ISP to check the service status, or try connecting again later. Follow the ...files, and exit any open programs. 2. Setting Up Your Studio XPS Laptop Before you can help you need to connect to your wireless router.

Setup Guide - Page 30

... and then release. You can not solve your problem using Dell Wireless WLAN Card Utility from Control Panel, to your wireless connections. Verify both ends of the network cable are connected. If you can also use Windows Wireless Network Connections, accessed from your Studio XPS. Wired Connections If the wired network connection is lost...

Setup Guide - Page 35

...Dell Support Center home page displays your Studio XPS) • Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on the Dell Support website at support.dell.com. For more information about Dell...and express service code. Using Support Tools Dell Support Center The Dell Support Center helps you find service, ...

Setup Guide - Page 36

... low. Possible hard disk drive failure during HDD boot test (see "Contacting Dell" on page 49 for assistance). Keyboard failure - For assistance, see the Service Manual on the Dell Support website at checkpoint [nnnn]. NOTE: If the message you could see the Dell Technology Guide on your Studio XPS has an issue or error, it may...

Setup Guide - Page 37

..., ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is detected but incorrectly configured, you back up your data regularly. Dell recommends that a parameter has exceeded its normal operating range. Hardware Troubleshooter If a device...

Setup Guide - Page 38

.... It is known to start the search. 3. See the System Setup section in the search field and press to be working properly. 2. Dell Diagnostics If you experience a problem with your Studio XPS, perform the checks in the system setup program and is optional and may not ship with your computer. If the display still...

Setup Guide - Page 39

... utility partition has been found, run the Dell Diagnostics from the diagnostics utility partition on your computer and try again. When the DELL logo appears, press immediately. then, shut...operating system logo appears, continue to start -up, the computer boots according to wait until you see the Microsoft® Windows® desktop; Using Support Tools 3. Insert the Drivers and...

Setup Guide - Page 41

... Restore makes to restore your operating system. NOTE: The procedures in the following ways: • System Restore returns your Studio XPS to the Windows Classic view. NOTICE: Make regular backups of your Dell™ Studio XPS to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have...

Setup Guide - Page 43

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Setup Guide - Page 44

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Setup Guide - Page 45

Restoring Your Operating System Reinstalling Windows Vista The reinstallation process can take one time only. On the next start-up, your Studio XPS. 5. Insert the Operating System disc. 3. Restart your Studio XPS boots according to the devices specified in the system setup program. 6. NOTE: The next steps change the boot sequence for one to two hours to wait...

Setup Guide - Page 46

... any necessary procedures. When prompted by Dell's automated telephone system, enter your local Dell representative for information and procedures that the support staff can complete the following steps to the proper support personnel. See "Online Services" on page 45 for procedures on how to the problem your Studio XPS is experiencing. 2. Call your Express Service...

Setup Guide - Page 52

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Service Manual - Page 1

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Service Manual - Page 12

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Service Manual - Page 30

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