Dell Precision 470 Support Question
Dell Precision 470 Support Question
Find answers below for this question about Dell Precision 470.Need a Dell Precision 470 manual? We have 1 online manual for this item!
Question posted by carlsalghoff on May 20th, 2014
Coud Ram Replacement Fix A Boot Problem (2 Left Lights Yellow?) On Precision470
My Dell Precision 470 doen't boot. 6 bpis and 2 left lights in yellow
Current Answers
Answer #1: Posted by TechSupport101 on May 20th, 2014 10:40 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Here is a answer provided to a similar question on the same machine model
http://en.community.dell.com/support-forums/desktop/f/3514/t/19350599.aspx
Answer #2: Posted by DellJesse1 on May 20th, 2014 10:43 AM
DellJesse1
Member since:
April 19th, 2012 Points: 1,551,500
Member since:
April 19th, 2012 Points: 1,551,500
carlsalghoff,
You can click the link below to download the online manual. The manual provides information on the Diagnostic LED's and Beep code chart to resolve issues.
Thank You,
Dell-Jesse1
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Related Dell Precision 470 Manual Pages
Quick Reference Guide - Page 2
... manner whatsoever without notice. © 2004 Dell Inc. Reproduction in this text: Dell, the DELL logo, and Dell Precision are not applicable.
Microsoft and Windows are registered....
Dell Inc. Abbreviations and Acronyms
For a complete list of Dell Inc.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you how to avoid the problem. ...
Quick Reference Guide - Page 3
... 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22
Resolving Software and ...When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview ...
Quick Reference Guide - Page 6
...to troubleshoot and solve problems
• Service Tag and Express Service Code • Microsoft Windows License Label
Find It Here Dell™ Product Information Guide
Dell Precision™ Mobile Workstation ... information • End User License Agreement
• How to remove and replace parts • Specifications • How to configure system settings • How to direct ...
Quick Reference Guide - Page 7
...Support Website - Certified drivers, patches, and software updates
• Desktop System Software (DSS) -
support.dell.com
from technicians, online courses, frequently asked questions
NOTE: Select your problem. 4 Follow the instructions on my computer configuration, product specifications, and white papers
• Downloads - Service call and order status, warranty, and repair...
Quick Reference Guide - Page 22
...section in your
User's Guide, go to support.dell.com (on another computer if necessary) to access your computer when the hard drive light is on. • Schedule regular virus scans using... Troubleshooter to see your User's Guide for Your Computer
To help technical support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation....
Quick Reference Guide - Page 23
... Click the Start button, point to the hardware, software, or other system settings have left the computer in Windows XP
The Microsoft® Windows® XP operating system provides System ... System. 3 Click the Hardware tab. 4 Click Device Manager. 5 Click View and click Resources by a yellow exclamation point (!) or a red X if the device has been disabled.
7 Double-click any device marked ...
Quick Reference Guide - Page 25
... allow you whether tests completed successfully. • Receive error messages if problems are detected. Before You Start Testing
CAUTION: Before you contact Dell for Dell's service and support personnel. Quick Reference Guide
25 NOTICE: Only use the Dell Diagnostics to test your hard drive. • Reinstall all drivers, beginning with other computers can select...
Quick Reference Guide - Page 26
... setup. The Dell Diagnostics Menu appears. www.dell.com | support.dell.com
Running the Dell Diagnostics
It is recommended that you print these procedures before you see the Windows desktop. From your computer.
2 When the Dell Diagnostics main menu appears, select the type of test you see the Windows desktop. After the system boots to the Dell Diagnostics, go...
Quick Reference Guide - Page 27
.... Corrective Action
No corrective action is operating normally.
Also, check the diagnostic lights to wake the computer.
See the User's Guide for instructions on page 28 for more information.
If the computer does not boot, contact Dell for technical assistance. If the problem is identified. Press the power button, move the mouse, or press...
Quick Reference Guide - Page 28
...or parallel port test failure Failure to decompress code to identify a more serious cause.
3 Contact Dell for technical assistance.
www.dell.com | support.dell.com
Beep Codes
Your computer might emit a series of beeps during start -up : 1 ...This beep code tells you that the computer encountered a memory problem. If your computer beeps during start -up if the monitor cannot display errors or...
Quick Reference Guide - Page 29
... Guide
29 After the computer starts, all four lights display solid green.
The lights can be displayed on the monitor identifying the problem. If an error occurs during start-up, a message may be yellow, green, or off. To help you begin any of the lights identify the problem.
If the computer malfunctions, the color and sequence...
Quick Reference Guide - Page 30
..., ensure that the processor is seated correctly and restart the computer.
yellow
off
working electrical outlet and then press the power button. www.dell.com | support.dell.com
Diagnostic Light Codes Before POST
Light Pattern ABCD
ABCD
ABCD
ABCD ABCD ABCD
= yellow = green = off
Problem Description
Suggested Resolution
off
No electrical power is
Connect the computer to...
Quick Reference Guide - Page 31
...Quick Reference Guide
31
Reinstall the processor and restart the computer.
= yellow = green = off
Diagnostic Light Codes During POST
Light Pattern ABCD
yellow yellow green yellow
Problem Description
Suggested Resolution
A possible processor failure has occurred. yellow green
green A possible VRM 0 and VRM 1 Contact Dell for technical assistance.
off
green A possible VRM 0 failure...
Quick Reference Guide - Page 32
...boot to ensure that your computer is identified, contact Dell for a replacement. If the first memory module tested is defective, repeat the process with the memory.
2 Restart the computer.
3 If the problem...following message appears: Alert!
www.dell.com | support.dell.com
Light Pattern ABCD
yellow yellow green green
= yellow = green = off
Problem Description
Memory modules are installed....
Quick Reference Guide - Page 33
...the computer.
Light Pattern ABCD
yellow green yellow yellow
ABCD
yellow green yellow green
ABCD
yellow green green yellow
ABCD
yellow green green green
= yellow = green = off
Problem Description A ...4 If the problem persists, contact Dell.
• If the computer has a graphics card, remove the card, reinstall it, and then restart the computer.
• If the problem still exists, ...
Quick Reference Guide - Page 34
... communicating with the remaining memory modules until new memory modules are detected. The following message appears: Alert!
www.dell.com | support.dell.com
Light Pattern ABCD
green yellow yellow yellow
= yellow = green = off
Problem Description No memory modules are installed.
34
Quick Reference Guide Operating in Pairs for a replacement. Please Populate
Memory in Debug
Mode.
Quick Reference Guide - Page 35
..."Memory Overview" in your User's Guide).
User's Guide.
Suggested Resolution Contact Dell for each card.
A possible system board resource and/or Perform the procedures in... has occurred. Light Pattern ABCD ABCD
green yellow yellow green green yellow green yellow
ABCD
green yellow green green
ABCD
= yellow = green = off
green green yellow yellow
Problem Description System board...
Quick Reference Guide - Page 36
... match. Be sure that the cables are properly connected to determine its size, speed rank, and organization.
www.dell.com | support.dell.com
Light Pattern ABCD
green green green yellow
ABCD
green green green green
Problem Description Another failure has occurred.
See the label on the memory module to the system board from the hard...
Quick Reference Guide - Page 41
..., 22
D
Dell support site, 7
Dell Premier Support website, 6-7
Device Manager, 23 diagnostic lights, 29 diagnostics
beep codes, 28 Drivers and Utilities CD, 5 lights, 29
documentation,...I
IRQ conflicts, 22
lights back of computer, 29 diagnostic, 29
M
Microsoft Windows label, 6
O
operating system Installation Guide, 8 CD, 8
P
problems beep codes, 28 diagnostic lights, 29
R
reinstalling Drivers ...
Quick Reference Guide - Page 42
system board, 5 system information label, 5
T
troubleshooting diagnostic lights, 29 Help and Support Center, 7
W
warranty, 6
Windows 2000 Device Manager, 23 Hardware Troubleshooter, 23
Windows XP Help and Support Center, 7
U
User's Guide, 6
42
Index
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