Dell PowerEdge 840 Support Question
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Question posted by Bmoahu on November 22nd, 2013
Poweredge 840 Will Not Boot From Dvd Drive
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Related Dell PowerEdge 840 Manual Pages
Information Update - Dell OpenManage Server Support Kit Version 4.3
(.pdf) - Page 20
... PowerEdge は Dell Inc Microsoft および Windows は Microsoft Corporation Dell Inc DRAC 4/P (Driver) Windows 2000 DRAC4 Drivers (Self Extracting Zip Zip Windows DRAC 4/P Novell® NetWare Red Hat® Linux
2004 Dell Inc Printed in the U.S.A. www.dell.com | support.dell.com
Microsoft® Windows DRAC 4/P Dell OpenManage Server...
Getting Started Guide - Page 4
... a registered trademark of Dell Inc.; Microsoft, Windows, and Windows Server are registered trademarks of Red Hat, Inc.;
A00
Information in this... of Dell Inc. Trademarks used in any proprietary interest in this text: Dell, the DELL logo, PowerEdge, and OpenManage are registered trademarks and Core is subject to change without the written permission of Intel Corporation...
Getting Started Guide - Page 6
...drives with integrated drive controllers. - The following internal hard-drive configurations:
- Supported Operating Systems
Your system supports the following operating systems: • Microsoft Windows Server™ 2003, Standard Edition and Web Edition • Microsoft Windows Server....
• One 3.5-inch CD, DVD, or combination CD-RW/DVD in your Hardware Owner's Manual. ...
Hardware Owner's Manual (PDF) - Page 2
... this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and XPS are trademarks of data and tells you make better... damage to hardware or loss of Dell Inc.; Microsoft, MS-DOS, Windows, and Windows Server are registered trademarks of your computer.
NOTICE: A NOTICE indicates either the entities claiming the ...
Hardware Owner's Manual (PDF) - Page 25
... Time or Date settings; If the problem persists, see "Troubleshooting the System Battery" on page 100.
If the problem persists, see "Getting Help" on the boot hard drive.
Replace the diskette.
System Messages (continued)
Message
Causes
Corrective Actions
Time-of-day not set - Timer chip counter 2 failed
Faulty system board.
See "General...
Hardware Owner's Manual (PDF) - Page 93
...and turn the system on again. 3 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics." If the problem is not related to ... expansion card with the mouse. • Mouse is not functioning properly. See "Using Dell PowerEdge Diagnostics" on page 111.
Action 1 Run the appropriate online diagnostic test. If the tests ...
Hardware Owner's Manual (PDF) - Page 97
...remove the system cover and access any procedure, see "Getting Help" on page 111. See "Using Dell PowerEdge Diagnostics" on page 121. If the tests fail, see your Product Information Guide for complete information about ...8226; Fans • Processors and heat sinks • Memory modules • Drive-carrier connections to the backplane board, if applicable 3 Ensure that you
removed.
Hardware Owner's Manual (PDF) - Page 99
....
Before performing any of the following conditions exist:
• System cover, cooling shroud, drive blank, or front or back filler panel is removed. • Ambient temperature is too high.... • External airflow is removed or has failed. See "Using Dell PowerEdge Diagnostics" on page 69.
6 Install a new power supply. 4 Ensure that the power supply is...
Hardware Owner's Manual (PDF) - Page 101
...a diskette drive problem. See "Removing the Bezel" on page 43. See "Opening the System" on page 29. See "Using the System Setup Program" on page 43. f As the system boots, observe ...working inside the system.
See "Installing Memory Modules" on page 43. See "Using Dell PowerEdge Diagnostics" on page 76.
9 Enter the System Setup program and check the system memory ...
Hardware Owner's Manual (PDF) - Page 102
... connected to the diskette drive and the system board.
7 Ensure that a power cable is not resolved, see "Getting Help" on page 121. See "Opening the System" on page 43. 19 Reinstall one of the expansion cards you removed in an optical drive. • Optical drive indicator does not blink during boot.
102
Troubleshooting Your...
Hardware Owner's Manual (PDF) - Page 103
... you were using a different CD or DVD that you know works properly.
2 Enter the System Setup program and ensure that the drive's IDE controller is not resolved, see your Product Information Guide for complete information about safety precautions, working inside the system. See "Using Dell PowerEdge Diagnostics" on selecting the SCSI ID number...
Hardware Owner's Manual (PDF) - Page 104
... the SCSI controller card is not resolved, see the documentation for the tape drive for complete information about the configuration utility.
104
Troubleshooting Your System Depending on .... Troubleshooting a Hard Drive
Problem • Device driver error. • One or more hard drives not recognized by the system. See "Using Dell PowerEdge Diagnostics" on the hard drive. 1 Run the ...
Hardware Owner's Manual (PDF) - Page 105
...drive is enabled and the drives appear in "Running the System Diagnostics." Troubleshooting SATA Hard Drives
Troubleshooting a SATA Hard Drive
Problem • Faulty hard drive • Damaged or improperly connected hard-drive cables
Action CAUTION: Only trained service technicians are configured correctly. See "Using Server...utility and allow the system to boot to the operating system. 3 ...
Hardware Owner's Manual (PDF) - Page 106
...system cover and access any procedure, see "Getting Help" on the hard drive. See "Configuring the Boot Drive" on page 43. 5 Ensure that the drive is configured correctly. Before you proceed, back up all files on page... are installed and are authorized to the drive. 8 Close the system. See "Using Dell PowerEdge Diagnostics" on the hard drive. 1 Run the appropriate online diagnostic test.
Hardware Owner's Manual (PDF) - Page 107
...on page 43. 7 If the hard drive is the boot drive, ensure that the hard-drive interface cable is configured and connected properly. See
"Configuring the Boot Drive" on the system and attached peripherals.
... and drivers are authorized to the drive. 10 Close the system. Action
CAUTION: Only trained service technicians are
loaded. See "Using Dell PowerEdge Diagnostics" on page 121. See ...
Hardware Owner's Manual (PDF) - Page 108
...the electrical outlet. 4 Open the system. See "Removing a Hot-Plug SAS or SATA Hard Drive" on page 43. 8 Ensure that the cables are authorized to the SAS controller, the SAS...the documentation for complete information about safety precautions, working inside the system. See "Using Dell PowerEdge Diagnostics" on page 43.
108
Troubleshooting Your System See "Closing the System" on page 47...
Hardware Owner's Manual (PDF) - Page 111
... encountered during testing. If you are available at support.dell.com and on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. Dell PowerEdge Diagnostics is reached. • View help you solve the problem. The purpose of menus and options for particular device...
Hardware Owner's Manual (PDF) - Page 143
...(OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories)
Technical Support (servers and storage)
Customer Care
Transaction Sales
Corporate Sales
Thailand
Website: support.ap....66
Technical Support (OptiPlex, Latitude, and Dell Precision)
Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)
Customer Care
Trinidad/Tobago Turks and Caicos Islands
Corporate...
Hardware Owner's Manual (PDF) - Page 155
...CD-ROM drive. See optical drive
checking equipment, 92 configuring
boot drive, 54 connecting external
devices, 14 connectors
system board, 118 console redirection screen, 35 contacting Dell, 126 control panel assembly
installing, 87 cooling fans
troubleshooting, 99 cover
installing, 47 CPU setup options, 33
D
damaged systems troubleshooting, 97
Dell contacting, 126
Dell PowerEdge Diagnostics using...
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