Dell PowerEdge 840 Support Question
Dell PowerEdge 840 Support Question
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Question posted by laShn on February 15th, 2014
How To Install Dell Raid Controler Card Pweredger 840
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Related Dell PowerEdge 840 Manual Pages
Getting Started Guide - Page 6
... optional SAS controller card or backplane.
• Optional remote access controller (DRAC 4) for remote systems management. For more information about using
the system diagnostics, see "Technical Specifications." The following software is supported only when SATA or SAS drives are data only. • Support for the following operating systems: • Microsoft Windows Server™ 2003...
Getting Started Guide - Page 11
..., 1 GB, or 2 GB 512 MB (one 512-MB module) 8 GB
Up to four internal, 1-inch-high (3.5-inch form factor) drives connected to integrated drive controller or RAID controller card (non-hot plug) or SAS backplane (hot plug)
Up to four internal, 1-inch-high (3.5-inch form factor) drives connected to optional SAS backplane (hot-plug...
Hardware Owner's Manual (PDF) - Page 5
... System Fan 68
Power Supply 69 Removing the Power Supply 69 Replacing the Power Supply 70
Expansion Cards 71 Installing an Expansion Card 72 Removing an Expansion Card 73 Replacing the SAS Controller Card Battery 75
Memory 76 General Memory Module Installation Guidelines 76 Installing Memory Modules 76 Removing Memory Modules 78
Microprocessor 78 Removing the Processor 79...
Hardware Owner's Manual (PDF) - Page 6
... an External SCSI Tape Drive 103 Troubleshooting a Hard Drive 104 Troubleshooting SATA Hard Drives 105 Troubleshooting a SATA Hard Drive 105 Troubleshooting a SATA Hard Drive in a RAID Configuration 106 Troubleshooting a SAS RAID Controller 107 Troubleshooting Expansion Cards 108 Troubleshooting the Microprocessor 109
6
Contents
Hardware Owner's Manual (PDF) - Page 18
... online" indicator pattern appears. NOTE: If you of available memory limited to 256MB
Causes
Corrective Actions
OS Install Mode is on /fault indicator slowly blinks green, amber, and off . System Setup program.
NOTE: If a RAID controller is running when the message appears or the operating system's documentation for removal, the "drive being accessed...
Hardware Owner's Manual (PDF) - Page 20
... slots DIMM1_A
and DIMM1_B, DIMM2_A and
DIMM2_B match identically
in your system.
Error: Remote Access Card Faulty or improperly installed RAC.
installed.
faulty mouse or keyboard. If the problem persists, replace the keyboard. Gate A20 failure
Faulty keyboard controller (faulty See "Getting Help" on page 121. Reinstall the operating system. See "Troubleshooting Your System...
Hardware Owner's Manual (PDF) - Page 23
... 102, "Troubleshooting SATA Hard Drives" on page 105," or "Troubleshooting a SAS RAID Controller" on page 108.
Check for jumper location. Replace the diskette.
See Figure 6-1 for a BIOS update. See "Troubleshooting Expansion Cards" on page 107" for the appropriate drive(s) installed in your system.
System Messages (continued)
Message
Causes
Plug & Play Configuration Error...
Hardware Owner's Manual (PDF) - Page 24
..."Troubleshooting a SAS RAID Controller" on page 98.
Faulty memory module.
System halted!
See "Troubleshooting the System Battery" on page 107 for the appropriate drive installed in the System ... System Memory" on page 76. Invalid memory configuration
See "General Memory Module Installation Guidelines" on page 100.
Replace the diskette. See "Troubleshooting System Memory" ...
Hardware Owner's Manual (PDF) - Page 59
... drive fails the hard-drive tests or does not operate properly, see the RAID controller card documentation for information on page 121.
Removing a Hard Drive from the electrical...to a SATA RAID controller card, see "Getting Help" on testing the controller.
- See "Running the System Diagnostics" on hot-plug drive requirements and operation. For instructions on installing the optional ...
Hardware Owner's Manual (PDF) - Page 61
... you are using the optional SAS backplane, the SATA hard drives you install are authorized to the SAS controller card on page 121.
See "Removing a Hard Drive from the hard drive...drives connected to channel A on the optional SAS controller card, or port 0 on page 112. See "Running the System Diagnostics" on an optional RAID controller card. b Slide the backplane board toward the front fan...
Hardware Owner's Manual (PDF) - Page 62
...) inter-IC (I2C) cable to connector BP_I2C on the system board. See "Installing an Expansion Card" on page 72 for instructions about installing the card.
9 Connect the SAS data cable to the SAS controller card, and to the power connector on the backplane. Installing the SAS Backplane Board 2
1
3 4
5
1 release tab 4 data cable
2 power connector 5 power cable
3 I2C...
Hardware Owner's Manual (PDF) - Page 65
...hard drive(s). Figure 3-14. Removing the Cooling Shroud 1
2
3
1 shroud release tab
2 anchor tabs (2)
3 cooling shroud
Installing the Cooling Shroud
1 Ensure that no tools or loose parts are left inside the system. 2 Align the anchor tabs on the... not obstruct the memory modules and
interfere with optional SAS or RAID controller cards) • Back system fan
Installing System Components
65
Hardware Owner's Manual (PDF) - Page 104
.... See "Opening the System" on page 72. 8 Ensure that the SCSI controller card is not resolved, see your system has a SAS RAID controller, perform the following steps.
2 If your Product Information Guide for information about safety precautions, working inside the system. See "Using Dell PowerEdge Diagnostics" on page 111. See the documentation supplied with the host...
Hardware Owner's Manual (PDF) - Page 105
...Using Server Administrator Diagnostics" in their connectors. See the operating system documentation for the RAID. b Open the system. d Verify that the cable connections between the hard drive(s) and the drive controller are... problem persists, see your SAS controller card or SAS RAID controller are installed and are configured correctly.
NOTE: If the hard drive is enabled and ...
Hardware Owner's Manual (PDF) - Page 106
...installed and are authorized to remove the system cover and access any procedure, see your system and enter the RAID configuration utility (Ctrl+R) to the drive. 8 Close the system. See "Using Dell PowerEdge...the RAID controller's documentation. 3 Restart your Product Information Guide for complete information about safety precautions, working inside the system. See the RAID controller ...
Hardware Owner's Manual (PDF) - Page 107
... system. See "Using Dell PowerEdge Diagnostics" on page 29. 3 Restart the system and press the applicable key sequence to remove the system cover and access any procedure, see your operating system and
the controller. See the documentation that accompanied the controller card. 9 Ensure that the SAS RAID controller is properly connected to the controller card. See the operating system...
Hardware Owner's Manual (PDF) - Page 108
... Hard Drive" on page 64. 11 Ensure that the controller card is not resolved, continue to its electrical outlet, and turn on page 43. 6 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 7 Open the system.
See "Using Dell PowerEdge Diagnostics" on page 43.
108
Troubleshooting Your System...
Hardware Owner's Manual (PDF) - Page 155
...B
batteries troubleshooting, 98
battery removing and replacing, 83 troubleshooting the RAID card battery, 107
beep codes, 26 bezel
installing, 47 boot drive
configuring, 54 boot sequence, 32
C
cables... Dell, 126 control panel assembly
installing, 87 cooling fans
troubleshooting, 99 cover
installing, 47 CPU setup options, 33
D
damaged systems troubleshooting, 97
Dell contacting, 126
Dell PowerEdge ...
Hardware Owner's Manual (PDF) - Page 157
...
SAS RAID controller daughter card
troubleshooting, 107
SCSI backplane installing, 61
securing your system, 38
serial I/O device troubleshooting, 94
setup password assigning, 39 changing, 40 using, 39
setup password enabled working with, 40
setup password features, 37
startup accessing system features, 10
support contacting Dell, 126
system closing, 47
system board connectors, 118 installing, 89...
SAS/RAID Controller Installation - Page 1
... the SAS/RAID controller expansion card contained in this kit, see the "Installing System Components" section of the system cover is subject to ensure proper system cooling. Information in this document is intended solely to be performed by trained service technicians. Printed in the Hardware Owner's Manual, the procedure is strictly forbidden. Dell Inc. Trademarks...
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