Dell OptiPlex GX620 Support Question
Dell OptiPlex GX620 Support Question
Find answers below for this question about Dell OptiPlex GX620.Need a Dell OptiPlex GX620 manual? We have 1 online manual for this item!
Question posted by shoupw01 on April 1st, 2012
Series Of Beeps
First this unit has been stored for 1yr. in a regular Dell box in a cool dry place. It did work when I boxed it up for storage.
I plug in the unit and push the on button. The unit fans start and the I get a series of beeps. Six beeps altogether with a pause between the forth and fifth beep. After the beeps there is no response to the mouse or the screen.
Do the beeps mean anything? If they do can you tell me what they mean and if I can fix the problem?
WS
Current Answers
Related Dell OptiPlex GX620 Manual Pages
Quick Reference Guide - Page 2
..., OptiPlex, and the DELL logo are trademarks of Dell Inc. is subject to change without the written permission of Dell Inc.; A01 CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you purchased a Dell™ n Series computer, any references in this document...
Quick Reference Guide - Page 3
... 25
Inside Your Computer 26 Mini Tower Computer 26 Desktop Computer 27 Small Form Factor Computer 28 Ultra-Small Form Factor Computer 29
Setting Up Your Computer 29
Solving Problems 32 Dell Diagnostics 32 System Lights 35
Diagnostic Lights 36 Beep Codes 39 Running the Dell™ IDE Hard Drive Diagnostics 40 Resolving Software...
Quick Reference Guide - Page 5
... or in the Microsoft® Windows® XP Help and Support Center:
1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User's guides.... the Drivers and Utilities CD and the Dell Support website at support.dell.com. Readme files may not ship with your documentation. Quick Reference Guide
5 Desktop System Software (DSS)
Located on the optional...
Quick Reference Guide - Page 6
... site. Hints and tips, articles from technicians, online
NOTE: Select your region to direct your Dell computer. Contact information, order status, warranty, and repair information
repair information
• Downloads - Certified drivers, patches, and software updates
• Desktop System Software (DSS) - DSS provides critical updates for your operating system and support for...
Quick Reference Guide - Page 7
... Center 1 Click the Start button and click Help and Support... and education customers. Small form factor chassis • DCCY - premiersupport.dell.com The Dell Premier Support website is located on the screen. To reinstall your CD ...Drivers and Utilities CD to reinstall my operating system
Find It Here
Dell Premier Support Website - This website may not ship with your problem. ...
Quick Reference Guide - Page 9
...use the keyboard or the mouse if it is in your online User's Guide.
Press this button to turn off . • Steady green - NOTICE: To avoid losing data, do not ...computer.
The computer is turned off the computer by pressing the power button for a description of speakers.
5 diagnostic lights 6 power button
7 power light
8 hard-drive activity light 9 headphone connector 10 ...
Quick Reference Guide - Page 11
... the power cable into this button to match the orientation of the badge.
Instead, perform an operating system shutdown. To rotate the badge, place your fingers around the outside ...button the computer will perform an operating system shutdown.
4 Dell badge
The badge can be rotated to turn off the computer by pressing the power button for any installed PCI and PCI Express cards. Plug...
Quick Reference Guide - Page 12
...a normal operating state. • Blinking green -
Plug serial, USB, and other devices into this connector.
...Problems" in a power-saving mode. • Blinking or solid amber - Desktop Computer - For more information, see "Power Management" in the Windows Device ...and exiting from a power-saving mode, press the power button or use . Use the microphone connector to attach headphones ...
Quick Reference Guide - Page 13
... is recommended that you press the power button the computer will perform an operating system shutdown.
3 Dell badge 4 LAN indicator light
The badge can...and turn the badge.
Also, ensure that a LAN (network) connection is established.
To rotate the badge, place fingers around the outside of the USB connectors. Small Form Factor Computer - Instead, perform an operating system shutdown....
Quick Reference Guide - Page 14
...applicable) into this connector.
14
Quick Reference Guide Connect the power cable to this drive.
Plug serial, USB, and other devices into the appropriate connector. For more information about sleep modes and... exiting from a power-saving mode, press the power button or use . To exit from a power-saving mode, see "Diagnostic Lights" on and ...
Quick Reference Guide - Page 15
... device, such as a printer, to the network. For more information, see "System Setup Options" in your location.
If you have a USB printer, plug it into a USB connector. Mini Tower, Desktop, and Small Form Factor Computers - The computer is not detecting a physical connection to the parallel connector. NOTE: The integrated parallel connector is...
Quick Reference Guide - Page 23
While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1...non-abrasive surface.
1 4
2 3
1 security cable slot 2 cover release latch 3 padlock ring 4 computer cover
Quick Reference Guide
23 Desktop Computer
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface.
Quick Reference Guide - Page 27
Desktop Computer
2 1
3 4 5
7
6
1 drives bay (CD/DVD, floppy, and hard drive)
2 power supply 3 chassis intrusion switch 4 system board
5 card slots (3) for one PCI Express x16 card and two PCI cards
6 heat sink assembly
7 front I/O panel
Quick Reference Guide
27
Quick Reference Guide - Page 32
... checks in the Product Information Guide. When to help from the same location as expected. For information on page 5 for an example of the error, beep codes, or diagnostics light patterns;
For information on Dell™ computers.
32
Quick Reference Guide NOTICE: The Dell Diagnostics works only on contacting Dell, see your online User's Guide.
Quick Reference Guide - Page 33
... Drivers and Utilities CD (also known as the ResourceCD). Start the Dell Diagnostics from either your hard drive or from the numbered list. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on (or restart) your computer and try again. NOTE: If you see the Windows desktop. NOTE: The next steps change the boot sequence...
Quick Reference Guide - Page 35
...36 to wake the computer. Check "Diagnostic Lights" on contacting Dell, see your online User's Guide. Solid green and a beep code during POST
An integrated system board device may indicate a ...computer problem. the specific problem is required.
Press the power button, move the mouse, or...
Quick Reference Guide - Page 39
... Memory test failure
Screen initialization failure Screen retrace failure
Search for technical assistance. Beep Codes
Your computer might emit a series of beeps during start -up :
1 Write down the beep code.
2 See "Dell Diagnostics" on page 32 to identify a more serious cause.
3 Contact Dell for video ROM failure No timer tick Shutdown failure
Serial or parallel port test...
Quick Reference Guide - Page 43
...43
Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Booting From the Operating System CD
1 Save and close any open programs. 2 ...data, type r to select the repair option, and remove the CD.
4 If you see the Windows desktop, and then shut down the computer and try again.
5 Press the arrow keys to select CD-ROM,...
Quick Reference Guide - Page 44
...Turn on the computer and allow it to boot to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive...this computer? screen appears, select No, not at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating ...NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you are using the Drivers and Utilities CD ...
Quick Reference Guide - Page 47
... Reference, 5 ResourceCD, 5 User's Guide, 5
drivers reinstalling, 5
Drivers and Utilities CD, 5
L
labels Microsoft Windows, 6 Service Tag, 6
M
Microsoft Windows label, 6
E
error messages beep codes, 39
H
hardware beep codes, 39 conflicts, 40 Dell Diagnostics, 32
Hardware Troubleshooter, 40 Help and Support Center, 7
I
installing parts before you begin, 20
IRQ conflicts, 40
O
operating system CD...
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