Dell OptiPlex GX620 Support Question
Dell OptiPlex GX620 Support Question
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Question posted by xofores on April 18th, 2014
How Does The Sm Bus Controller Work For Optiplex Gx620
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Current Answers
Answer #1: Posted by RoyanAtDell on April 19th, 2014 1:24 AM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I work for Dell's Social Media Team. The SM Bus Controller controls the Chipset on your system. If you just reinstalled Windows, then its necessary for you reinstall the Chipset Driver for things like your network card, usb ports to work. If you need to reinstall the Chipset Driver, click on the below link, click on Get Drivers, under Chipset, install the Intel Chipset Driver.
Thank you,
RoyanAtDell.
Dell Social Media and Communities.
Related Dell OptiPlex GX620 Manual Pages
Quick Reference Guide - Page 2
... used in this document is strictly forbidden. Other trademarks and trade names may not ship with all computers. disclaims any references in this text: Dell, OptiPlex, and the DELL logo are registered trademarks of your computer. Abbreviations and Acronyms
For a complete list of Dell Inc. Information in the User's Guide. A01...
Quick Reference Guide - Page 3
... Software and Hardware Incompatibilities 40 Using Microsoft® Windows® XP System Restore 40 Reinstalling Microsoft® Windows® XP 42
Contents
3 Front View 11 Desktop Computer - Back View 10 Desktop Computer - Contents
Finding Information 5
System Views 8 Mini Tower Computer - Back View 12 Small Form Factor Computer - Front View 8 Mini Tower Computer -
Quick Reference Guide - Page 5
What Are You Looking For? • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
• Operating system updates and patches
• Warranty information • Terms and Conditions (U.S only) • Safety instructions • Regulatory information • Ergonomics ...
Quick Reference Guide - Page 6
...and product specifications
and support history, service contract,
online discussions with other Dell customers
• Troubleshooting - Certified drivers, patches, and software updates
• Desktop System Software (DSS) - This software automatically detects your computer and operating system and installs the updates appropriate for your computer, you reinstall the operating system...
Quick Reference Guide - Page 7
... click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that came with your computer. Desktop chassis • DCSM - Small form factor chassis • DCCY - Ultra-small form factor chassis
Quick Reference Guide
7 premiersupport.dell.com The Dell Premier Support website...
Quick Reference Guide - Page 11
... turn the badge.
You can be rotated to turn off the computer by pressing the power button for any installed PCI and PCI Express cards. Desktop Computer -
Quick Reference Guide
11
4 power connector 5 back-panel connectors 6 card slots
Insert the power cable into this button to match the orientation of the...
Quick Reference Guide - Page 12
... CD/DVD drive
This light turns on and blinks or remains solid to attach a microphone. Insert a CD or DVD (if applicable) into the appropriate connector.
Desktop Computer - The computer is in a power-saving mode. • Blinking or solid amber - To exit from a power-saving mode, see "Diagnostic Lights" on the diagnostic...
Quick Reference Guide - Page 19
Connect the power cable to the network or the
network controller is not detecting a physical connection to this connector.
A good connection exists between a 1000-Mbps (1-Gbps) network and the
computer. • Off - If you have a USB ...
Quick Reference Guide - Page 21
... inside your computer, ground yourself by touching an unpainted metal surface, such as you work , periodically touch an unpainted metal surface to dissipate any telephone or telecommunication lines from ... by Dell is not already turned off your computer if it is attached.
Before Working Inside Your Computer
Use the following safety guidelines to help ensure your own personal safety...
Quick Reference Guide - Page 23
While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1...non-abrasive surface.
1 4
2 3
1 security cable slot 2 cover release latch 3 padlock ring 4 computer cover
Quick Reference Guide
23 Desktop Computer
NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface.
Quick Reference Guide - Page 24
While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
1 Follow the procedures in "Before You Begin" on page ...
Quick Reference Guide - Page 25
..., ground yourself by approximately 1 cm (½ inch), or until it stops, and then raise the cover.
1
1 cover release knob
Quick Reference Guide
25 While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components. 1 Follow the procedures in "Before You Begin" on page...
Quick Reference Guide - Page 32
... Dell™ computers.
32
Quick Reference Guide For information on contacting Dell, see the Dell Support website at support.dell.com. NOTICE: The Dell Diagnostics works only on page 5 for an example of your computer does not perform as your computer, perform the checks in the Product Information Guide. and then...
Quick Reference Guide - Page 33
... shut down your Drivers and Utilities CD (optional) (see the Microsoft® Windows® desktop.
If you wait too long and the operating system logo appears, continue to run. If you... start the Drivers and Utilities CD menu. 7 Type 2 to wait until you see the Windows desktop. Quick Reference Guide
33 If multiple versions are listed, select the version appropriate for one time only...
Quick Reference Guide - Page 36
.... The diagnostic lights can be "off " condition, or a possible pre-BIOS failure has occurred. Reinstall the processor and restart the computer. Plug the computer into a working electrical outlet and press the power button. recovery completion, and then restart the
computer. A possible BIOS failure has occurred; If the computer malfunctions during the...
Quick Reference Guide - Page 37
... or hard drive failure has Reseat all modules without error.
• If available, install properly working memory of the same type into your online User's Guide.
• If you have two or... the computer.
• If the problem still exists, install a graphics card that you know works and restart the computer.
• If the problem persists or the computer has integrated graphics, contact...
Quick Reference Guide - Page 38
... when you are installing are properly connected to indicate normal operating condition. After POST is complete, all modules without error.
• If available, install properly working memory of the same type into your monitor screen.
• If the problem persists, contact Dell. Memory modules are detected, but a memory configuration or compatibility...
Quick Reference Guide - Page 39
... 2 failure
4-4-4
4-3-4
Time-of three beeps, and then one beep, a burst of -day clock stopped
Cause Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller test failure NVRAM power loss Invalid NVRAM configuration Video Memory test failure
Screen initialization failure Screen retrace failure
Search for video ROM failure No timer...
Quick Reference Guide - Page 42
.... See the documentation that Turn off System Restore is enabled:
1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance. 3 Click System. 4 Click the System Restore tab. 5... process can overwrite files and possibly affect programs installed on your computer has a RAID controller. To verify that System Restore is unchecked. Use the Drivers and Utilities CD to ...
Quick Reference Guide - Page 44
...you are running Windows. 1 Turn on the computer and allow it to boot to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive.
If you are prompted to ...provide further information regarding your network configuration, enter your Microsoft Office or Microsoft Works Suite programs, you are using the Drivers and Utilities CD for the first time on the...
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