Dell OptiPlex 990 Support Question
Dell OptiPlex 990 Support Question
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Question posted by djskinn on September 19th, 2013
Optiplex 990 Does Not Boot After Bios Flash
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 16th, 2013 8:44 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will help you troubleshoot the beep codes
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
For laptops
If you are not hearing post beeps, it's always worth trying a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery.
Hold down the Power button for a full minute. Re-insert the battery,
plug in the AC Adapter and start the notebook.
Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
... Front And Back View
Figure 1. diagnostic lights (4) 6. back panel connectors 14. optical-drive bay (optional) 3. optical drive (optional) 7. expansion-card slots (4) 15. Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Mini Tower - drive activity light 10. padlock...
Technical Guide - Page 1
INSIDE THE OPTIPLEX 990 DELL TM OPTIPLEX TM 990
TECHNICAL GUIDEBOOK-
Technical Guide - Page 3
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card ...
Technical Guide - Page 4
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security ...
Technical Guide - Page 6
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 ...
Technical Guide - Page 8
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic ...
Technical Guide - Page 10
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
...Ubuntu® Linux version 10.10 (China only)
X
X
X
X
CHIPSET
Chipset Non-volatile memory on chipset BIOS Configuration SPI (Serial Peripheral Interface) TPM 1.2 Security Device (Trusted Platform Module)1
Non-TPM NIC EEPROM
MT
DT
SFF...no dedicated
LOM EEPROM
11 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 12
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of configurations managed on a worldwide basis. This allows customers to change and may vary by ...
Technical Guide - Page 13
... in pairs of memory requires a 64-bit enabled processor and 64-bit operating system. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MEMORY
NOTE: Memory modules should be less than 4GB.
Technical Guide - Page 14
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
Bays: 5.25-inch Optical Bay Supported (External) Optical ...250GB1 SATA 7200 RPM HDD
2
1
2
2
X
X
X
X
X
X
X
X
2.5" Hard Drives: (Hybrid drive includes 4GB NAND Flash for greater performance)
128GB1 SATA Solid State Drive
X
X
500GB1 SATA 7200 RPM Hybrid HDD
X
X
320GB1 SATA 7200 RPM Opal SED HDD...
Technical Guide - Page 15
... operating environment and will be less. 2 Discs burned with this drive may require a slim line optical drive depending on the SFF and USFF. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
MT
DT
RAID 0 Performance: (includes two matching capacity/speed hard drives)
1TB1 SATA 7200 RPM HDD (3.5")
X
500GB1 SATA...
Technical Guide - Page 16
...
Optional FH card
Optional FH card
2 Rear
Optional LP card
Optional LP card
1 Rear 1 Rear
1 Front 1 Rear 1 Front, 1 Rear
USFF 2 Front, 5
Rear
16 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards.
Technical Guide - Page 17
... ALC269Q High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
KEYBOARD AND MOUSE
Dell USB ... This term does not connote an actual operating speed of 1 Gb/sec. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS - For high speed transmission, connection to a Gigabit Ethernet server...
Technical Guide - Page 23
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
AUDIO
INTEGRATED REALTEK ALC269Q HIGH DEFINITION AUDIO High Definition ... Power consumption (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half-duplex)...
Technical Guide - Page 24
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 COMMUNICATIONS - INTEGRATED LAN
NOTE: MT supports full height (FH...speed)
Power consumption (standby operation)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10 Mbps...
Technical Guide - Page 43
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 BIOS DEFAULTS
System Configuration
Video Performance Virtualization Support Security
Power Management ...on LAN:
Service Tag: Asset Tag: SERR Message:
Numlock LED: USB Emulation: Keyboard Errors: POST HotKeys: Fast Boot:
Enable Enable COM1 RAID On Enable USB Controller Disable Enable Enable (Front USB, Rear Dual USB, Rear Quad USB...
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