Dell OptiPlex 990 Support Question
Dell OptiPlex 990 Support Question
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Question posted by jeaniosh17 on September 13th, 2013
Optiplex 990 Cannot Get Boot Option
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Current Answers
Answer #1: Posted by DreadPirateRoberts on October 16th, 2013 8:46 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will help you troubleshoot the beep codes
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=496582
For laptops
If you are not hearing post beeps, it's always worth trying a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery.
Hold down the Power button for a full minute. Re-insert the battery,
plug in the AC Adapter and start the notebook.
Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
... Mini Tower
1. diagnostic lights (4) 6. microphone connector 5. optical drive (optional) 7. back panel connectors 14. security-cable slot 16. expansion-card slots (4) 15. padlock ring
Regulatory Model: D09M, D05D, D03S, D01U Regulatory Type: D09M001, D05D001, D03S001, D01U002 January 2011 Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates...
Technical Guide - Page 1
INSIDE THE OPTIPLEX 990
DELL TM OPTIPLEX TM 990
TECHNICAL GUIDEBOOK-
Technical Guide - Page 3
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card Slots(4) Light
2 Optical Drive Bay (optional)
3 Headphone Connector
4 Microphone Connector
7 Optical Drive Eject Button 8 USB 2.0 Connectors (4) 9 Drive Activity Light
11 Power ...
Technical Guide - Page 4
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security ...
Technical Guide - Page 6
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 ...
Technical Guide - Page 8
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic Lights (4)
6 Headphone Connector 7 Microphone Connector 8 USB Connectors (2)
BACK VIEW
10 Wi-Fi Antenna (optional) 17 Line-in/ Microphone Connector
11 Network Activity ...
Technical Guide - Page 10
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
...174; operating system
Windows Vista® operating system Windows XP® operating system Other OS Media Support (optional)
MT
DT
SFF
USFF
Microsoft® Windows 7® Home Basic (32 and 64 bit), Microsoft®... LOM configuration contained within SPI_FLASH - DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 12
Processor availability subject to implement global IT standards by region/ country. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis. They ...
Technical Guide - Page 16
...OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. See chassis diagrams section for port/ connector locations
USB 2.0 (1 internal on CPU
Optional card
Optional card
Optional... Dual/Quad core class CPUGPU combo] Enhanced Graphic/Video Options
1GB AMD RADEON HD 6670 with DP, DVI and ...
Technical Guide - Page 17
COMMUNICATIONS - DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS -
MT
DT
SFF
Dell Wireless 1520 PCIe WLAN card (802.11n)
Optional card
Dell Wireless 1520 half mini-PCIe WLAN card (802.11n)
USFF Optional
AUDIO AND SPEAKERS
Realtek ALC269Q High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat...
Technical Guide - Page 18
.../service_plans
3 Year Warranty1 Next Business Day On-site2 (3-3-3) ProSupport
MT
DT
SFF
Standard
Optional
USFF
1 For a copy of our guarantees or limited warranties, please write Dell USA...Rock, TX 78682. Service timing dependent upon time of service contract. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SECURITY
Trusted Platform Module (TPM) 1.21 Chassis Intrusion Switch ...
Technical Guide - Page 23
... standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate ...150 ohm 1~4 ohm
2Watt (peak) / 1Watt (average)
COMMUNICATIONS - DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
AUDIO
INTEGRATED REALTEK ALC269Q HIGH DEFINITION AUDIO High Definition Stereo support ...
Technical Guide - Page 24
...speed)
Power consumption (standby operation)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10 ... and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 COMMUNICATIONS -
Technical Guide - Page 26
...full height (FH) cards and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 COMMUNICATIONS - USB 3.0 PORT PCIE ADD-IN CARD Connector Type Controller Details ...
MT
DT
SFF
PCI Express Gen. 2.0 X1
Optional
PCI Express one lane (x1) NEC µPD720200 2 * USB3.0 port Under 30 mA USB 3.0 A Type
Optional Win XP, Win Vista and Win 7
USFF ...
Technical Guide - Page 27
...2008 (X86/X64) Microsoft Embedded XP Embedded/POS Ready
2009/ Embedded System 2009 Linux Linux 2.4.x/2.6.x DOS DOS Optional
0 to 60°C (32 to 140°F)
5 to 95% RH
-20 to 85°C...PORT PCIE ADD-IN CARD
NOTE: DT and SFF supports low profile (LP) card. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS - SERIAL / PARALLEL PORT PCIE ADD-IN CARD Connector Type Data Rates ...
Technical Guide - Page 43
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 BIOS DEFAULTS
System Configuration
Video...:
Service Tag: Asset Tag: SERR Message:
Numlock LED: USB Emulation: Keyboard Errors: POST HotKeys: Fast Boot:
Enable Enable COM1 RAID On Enable USB Controller Disable Enable Enable (Front USB, Rear Dual USB, Rear ...Set by the factory Optional User Entry Enable
Enable Enable Enable Enable Thorough
43
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