Dell OptiPlex 980 Support Question
Dell OptiPlex 980 Support Question
Find answers below for this question about Dell OptiPlex 980.Need a Dell OptiPlex 980 manual? We have 3 online manuals for this item!
Question posted by muhammadadnanyaseen on May 29th, 2022
Network Adapter Is Not Available.
In the device manager, drivers of the following devices are missing:1) Ethernet Controller2) PCI Serial Port3) PCI Simple Communication Controller
Current Answers
Answer #1: Posted by SonuKumar on May 29th, 2022 7:49 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,580,200
Member since:
May 9th, 2021 Points: 16,580,200
The following article (Article ID: 268873) describes how to download and install drivers in the correct order:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&doclang=en...=
Answering your questions,
- Yes, you are correct INTEL_825XX-GIGABIT-PLATFORM_A06_R290983 is the correct driver for Ethernet Controller.
- Following link is for the Chipset driver:
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/optiplex-980?DriverId=R302424&Fil... - Intel_AMT-HECI_A05_R304259 is for Host Embedded Controller Interface (HECI), and it needs to be installed too.
- Dell Support Center has the feature which identifies the driver updates for the computer. Use the link provided below, select your region and follow the on-screen instructions to install Dell Support Center: http://www.dell.com/dellsupportcenter
Drivers needed to be installed in the computer can be found at our support website. Follow the below mentioned steps to locate the exact drivers compatible with your computer:
- Visit http://www.support.dell.com
- Click "Start Here" under "Support for Home Users".
- Click "Drivers & Downloads" icon.
- In the next page, enter the "Service Tag" of the system in the box provided and click "Submit".
- In the next page, under "Refine your results", click drop down arrow for choosing the Operating System and click "Windows 7 32-bit".
- Page will display all the Drivers & Applications which are to be installed for your computer.
Please post with the results.
Thanks & Regards
Kalyan S
#iworkfordell
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Dell OptiPlex 980 Manual Pages
Setup and Features Information Tech Sheet - Page 1
..., 2010 4:39 PM
Dell™ OptiPlex™ 980
Setup and Features Information
Mini Tower - Desktop: DCNE1F; Front and Back View
1 2 34
12 11
5 19
6 7
18 8 9 10
About Warnings
WARNING: A WARNING indicates a potential
for property damage, personal injury, or death.
13
14
15
16 17
1 drive activity light 2 network activity light 3 Wi-Fi® activity...
Setup and Features Information Tech Sheet - Page 7
...100-240 VAC
Desktop (DCNE1F)
EPA
...available on the front panel of the computer) and the electrical outlet.
A good 100 Mbps connection exists between the network and the computer.
The power cable must be connected to the network...network and the computer. Network activity light on integrated network adapter
Green light - Y991Mam1.fm Page 7 Tuesday, January 19, 2010 4:39 PM
Control...
Technical Guidebook - Page 3
DESKTOP COMPUTER (DT) VIEW
Front and Back View
FRONT VIEW
1 Drive activity light
4 Network activity light 2
2 Wi-Fi activity light 3 Network activity light 1
5 DVD drive bay 6 USB 2.0 connectors (2)
7 External power button connector
8 Diagnostic Lights (4)
9 Power ...cable slot
15 Power cable connector
16 Back panel connectors 17 Expansion card slots (4)
OptiPlex XE Technical Guidebook
Page 3
Technical Guidebook - Page 4
... 3 Network Adapter Connector 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE...
Technical Guidebook - Page 5
... USB connector 15 Internal USB connector 16 Power connector (POWER)
OptiPlex XE Technical Guidebook
17
Serial Port Jumper (J3 & J4)
18
Power connector (24V POWER)
19
Serial Port Jumper (J1 & J2)
20
PCI Express x16 card connector(SLOT1)
21
PCI card connectors (SLOT2)
22
PCI card connectors ( SLOT3)
23
PCI Express x1 card connector(SLOT4)
24
Intruder connector (INTRUDER...
Technical Guidebook - Page 7
... 3 Network Adapter Connector 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE...
Technical Guidebook - Page 8
... connector (FRONTPANEL) 14 External Power USB connector 15 Internal USB connector
16
Power connector (POWER)
17
Serial Port Jumper (J3 & J4)
18
Power connector (24V POWER)
19
Serial Port Jumper (J1 & J2)
20
PCI Express x16 card connector(SLOT1)
21
PCI card connectors (SLOT2) - half height
22
Intruder connector (INTRUDER)
23
RTC reset jumper (RTCRST)
24...
Technical Guidebook - Page 14
... 2.0
DT
SFF
2 front, 4 rear, 2 internal
24V Powered USB 2.0 Serial Network Connector (RJ-45) PS/2 Wireless Routing for external power Video:
VGA Display Port DVI-D
Audio: Line in/microphone Line out Risers: (replaces PCI slot and PCIex16 slot on DT system board) Combo full height riser with 1 PCI and 1 PCIe x16 connector Dual full height riser...
Technical Guidebook - Page 34
... Reporting: SATA-0: SATA-1:
Integrated NIC: USB Controller: Serial Port #1: Serial Port #2: Front USB: Rear Dual USB (Under NIC1) and Powered USB: Rear Dual USB (Under NIC2): PCI Slots: WIFI NIC Slot: Audio:
Primary Video:
USB RAID On Disable Enable Enable
Enable Enable Auto Auto Enable
Enable Enable Enable Enable Enable
Auto
OptiPlex XE Technical Guidebook
Page 34
Technical Guidebook - Page 37
...at 90% utilization with ISO 9296 for the other peripheral device actively seeking. For this product is as follows17, 18.... Acoustic Noise Emission Information
OptiPlex XE DT Component CPU Memory
HDD (#, capacity) RMSD Graphics Adapter
Typical Configuration Intel® ...Emission in accordance with ISO 9296 for the Dell OptiPlex XE DT is as follows (all values LWAd expressed in bels; 1 bel...
Technical Guidebook - Page 38
...is not specified in accordance with ISO 9296 for the other peripheral device actively seeking. This test mode is as follows (all values LWAd expressed in bels; 1 bel=10 decibels, re... Declared Sound Power rounded to ISO 9296 except 90% CPU. OptiPlex XE SFF Component CPU
Memory
HDD (#, capacity) RMSD Graphics Adapter
Typical Configuration Intel® Pentium® Dual-Core E5300
2GB DDR3...
Service Manual - Page 1
...Information in this document is strictly forbidden. Intel, Pentium, and Core are not followed. is subject to change without the written permission of your computer. All rights ...the Windows Vista start button are not applicable. May 2010 Rev. Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Working on Your Computer Specifications Removing and Replacing Parts System ...
Service Manual - Page 2
... Your Computer). You should only perform troubleshooting and simple repairs as authorized in your computer. CAUTION: Handle...network device.
3. Disconnect your work , periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. Read and follow...Working on Your Computer
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Before Working...
Service Manual - Page 5
... PCI PCI Express
SATA eSATA USB Cards PCI Mini-tower Desktop
Small form factor PCI Express x16 (wired as x4)
Mini-tower Desktop Small form factor PCI Express x16
Up to 1759 MB shared video memory (total system memory greater than 512 MB)
Intel high definition audio
Integrated Intel 82578DM Gigabit Ethernet capable of 10/100/1000 Mb/s communication...
Service Manual - Page 8
... - a good 1000 Mbps connection exists between the network and the computer. off (no light) - a blinking yellow light
network adapter
indicates that a good connection exists between the network and the computer.
the power supply is functional.
Power Wattage
Mini-tower Desktop Small form factor Maximum heat dissipation Mini-tower
Desktop
255 W (EPA)
255 W (EPA)
235 W (EPA)
1000...
Service Manual - Page 11
... Contents Page
Removing and Replacing Parts
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Cover Drive Cover Optical Drive Hard Drive/Cage Front Panel Expansion Card Wireless Module Processor Fan Heat Sink and Processor
Memory Module Internal Speaker Front Thermal Sensor Power Supply Control Panel Front I/O Panel Intrusion Switch Coin-Cell Battery...
Service Manual - Page 12
Back to Contents Page
System Board Layout
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
1 service mode jumper (Service_Mode) 2 RTC reset jumper (RTCRST)
3 battery socket (BATTERY)
4 PCI card connectors ( SLOT 2 & 3)
5
PCI Express x16 card connector(SLOT1)
6
PCI Express x16 (wired as x4) connector (Slot 4)
7 internal serial card connector (Serial2) 8 speaker connector (INT_SPKR)...
Service Manual - Page 14
...Number of the valid boot devices for the computer. or right-arrow key, or +/- < > -Remain in the BIOS.
General
System Board
Displays the following keystrokes to bring up the ...L2 cache, Processor ID, Back to Contents Page
System Setup
Dell™ OptiPlex™ 980 Service Manual-Desktop
Boot Menu Navigation Keystrokes Entering System Setup System Setup Menu Options
Boot Menu...
Service Manual - Page 15
... a server, not if you are reported during system startup.
You can set the parallel port to the drive controller. Enables or disables the following onboard devices:
Front USB PCI slots Audio OptiPlex ON Reader Rear Quad USB WiFi NIC Slot PCI information: Displays available slots on a hard drive in this setting:
Disable - Onboard or USB Floppy Onboard SATA...
Service Manual - Page 19
... may not ship with your computer.
NOTE: If you see the Microsoft® Windows® desktop. When the Dell Diagnostics Main Menu appears, select the test that the device you begin.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
1.
On the next startup, the computer boots according to wait until you...
Similar Questions
1,3,4 Lights On Optiplex 980
the 1,3,4 lights on my optiplex 980 and power button are lit up solid but I have no video. What is w...
the 1,3,4 lights on my optiplex 980 and power button are lit up solid but I have no video. What is w...
(Posted by blazer4x4n 2 years ago)
What Is The Driver For The Dell Dimension E510 Integrated Network Adapter?
What is the driver for the Dell Dimension E510 integrated network adapter?
What is the driver for the Dell Dimension E510 integrated network adapter?
(Posted by hcrum38 11 years ago)
Removing A Wireless Network Adapter From The Back
How do we remove the wireless network adapter from the back?
How do we remove the wireless network adapter from the back?
(Posted by lucky05 12 years ago)