Dell OptiPlex 980 Support Question
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Question posted by jswpteric on July 20th, 2014
Optiplex Won't Turn On Flashing Yellow Light
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Related Dell OptiPlex 980 Manual Pages
Setup and Features Information Tech Sheet - Page 1
Y991Mam1.fm Page 1 Tuesday, January 19, 2010 4:39 PM
Dell™ OptiPlex™ 980
Setup and Features Information
Mini Tower - and Small Form Factor: DCCY1F series
February 2010 Front and Back View
1 2 34
12 11
5 19... 16 back panel connectors 17 expansion card slots (4) 18 power supply diagnostic button 19 power supply diagnostic light
Models: Mini Tower: DCSM1F; Desktop: DCNE1F;
Setup and Features Information Tech Sheet - Page 2
... optical drive
3 optical drive eject button
4 USB 2.0 connectors (2)
5 microphone connector
6 headphone connector
7 flex bay
8 drive activity light
9 network activity light
10 Wi-Fi activity light (optional)
11 diagnostic lights (4)
12 power supply diagnostic button
13 power supply diagnostic light
14
14 padlock ring
15 security cable slot
15
16 power cable connector
17 back panel...
Setup and Features Information Tech Sheet - Page 6
...2 GB, 4 GB 1066 MHz or 1333 MHz DDR3 1 GB 16 GB
Drives
Mini Tower Desktop
Externally accessible:
3.5-inch drive bays
one
one
5.25-inch drive bays
two
one
Internally accessible:
...Factor
one one (slimline)
one
two one one (slimline)
Control Lights and Diagnostic Lights
Front of the computer. Blinking amber light - System Information Chipset Processor
Intel® Q57 chipset
Intel Core...
Setup and Features Information Tech Sheet - Page 7
... light
Blue light - Diagnostic lights
Four amber lights located on Yellow light - Off (no light) -
Network activity light on the front panel of the computer) and the electrical outlet. The power supply is functional. Coin-cell battery 3V CR2032 lithium coin cell
Off (no light) -
For information on the diagnostic lights, see the Service Manual available on and is turned...
Technical Guidebook - Page 3
DESKTOP COMPUTER (DT) VIEW
Front and Back View
FRONT VIEW
1 Drive activity light
4 Network activity light 2
2 Wi-Fi activity light 3 Network activity light 1
5 DVD drive bay 6 USB 2.0 connectors (2)
7 External power button connector
8 Diagnostic Lights (4)
9 Power button, power light
BACK VIEW
10 Power supply diagnostic button 11 Power supply diagnostic light 12 Cover release latch
13 ...
Technical Guidebook - Page 4
... 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE Technical Guidebook
Page...
Technical Guidebook - Page 6
... 2 5 DVD drive bay
7 External power button connector 8 Diagnostic Lights (4)
3 Network activity light 6 USB 2.0 connectors (2) 9 Power button, power light 1
BACK VIEW
10 Power supply diagnostic button 13 Padlock ring
11 Power supply diagnostic light 14 Security cable slot
12 Cover release latch
15 Power cable connector
OptiPlex XE Technical Guidebook
16 Back panel connectors 17 Expansion...
Technical Guidebook - Page 7
... 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE Technical Guidebook
Page...
Technical Guidebook - Page 22
Communications - Primary Integrated LAN
NOTE: The OptiPlex XE supports 2 on-board LOMs (LAN On Motherboard) standard
INTEGRATED BROADCOM® BCM5761 NETXTREME...8-KB tx buffer DMA
1023mW (+5% for 1.2V and 2.5V, nominal +10% for 3.3VMax.)
203mW (D3cold with WOL enabled.) 802.3 RoHS
SPI flash
10 Mb (full/half-duplex) 100 Mb (full/half-duplex)
1000 Mb (full-duplex)
0° C to 70° C (32°...
Service Manual - Page 2
... or telephone service and support team. For additional safety best practices information, see Turning Off Your Computer).
Do not touch the components or contacts on the cable itself... Page
Working on Your Computer
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer...
Service Manual - Page 3
... this document may require the following tools: Small flat-blade screwdriver Phillips screwdriver Small plastic scribe Flash BIOS update program media
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open programs before turning on your operating system, press and hold the power button for about 6 seconds to Contents...
Service Manual - Page 7
...
System Board Connectors
PCI 2.3 data width (maximum) - 32 bits
Mini-tower
two 120-pin connectors
Desktop
two 120-pin connectors
Small form factor
one 3-pin connector
Controls and Lights Front of the computer
Power button Power light
push button
blinking blue - indicates that the computer is in sleep state. four PCI Express lanes...
Service Manual - Page 8
...yellow - Network activity light on the front panel. a blinking yellow light
network adapter
indicates that the computer is present. Power Wattage
Mini-tower Desktop Small form factor Maximum heat dissipation Mini-tower
Desktop... - off (no light) -
Power supply light
green light -
Drive activity light
blinking blue - the power supply is turned on integrated network adapter...
Service Manual - Page 14
...press when the keyboard lights first flash. This menu is useful when you have trouble entering System Setup using this menu.
General
System Board
Displays the following keystrokes to change Cancel modification Reset defaults
Navigation Keystrokes Keystroke
, left- Back to Contents Page
System Setup
Dell™ OptiPlex™ 980 Service Manual-Desktop
Boot Menu Navigation...
Service Manual - Page 19
... see the Windows desktop. Turn on Dell computers. Shut down your hard drive or from either your computer and try again.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
1. Back to Contents Page
Diagnostics
Dell™ OptiPlex™ 980 Service Manual-Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights
Dell Diagnostics
When...
Service Manual - Page 21
...-codes. The following table lists the beep codes that may emit a series of the light at power up .
Look at the diagnostic lights for further information. Look at the diagnostic lights for video ROM failure The BIOS will turn the light to this state to determine which state the system is corrected. Indicates the POWER_GOOD...
Service Manual - Page 23
...peripheral cards back one minute for damage. Ensure that the computer turns on the back of the lights help troubleshoot a problem, your system board. A possible system ...turned on the bank panel. If the computer starts normally, continue to the operating system. The computer hardware is probably with another device, such as a lamp. When the computer starts normally, the lights flash...
Service Manual - Page 26
..., see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Cover
NOTE: You may need to install Adobe Flash Player from Adobe.com to Contents Page
Cover
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer...
Service Manual - Page 28
... latch. Follow the procedures in Before Working Inside Your Computer. 2. Removing the Cover
NOTE: You may need to install Adobe Flash Player from Adobe.com to Contents Page
Cover
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual - Page 32
...Disconnect the power cable from Adobe.com to Contents Page
Optical Drive
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
WARNING: Before working inside your computer, read the safety ...information that shipped with your computer. Removing the Optical Drive
NOTE: You may need to install Adobe Flash...
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