Dell OptiPlex 980 Support Question
Dell OptiPlex 980 Support Question
Find answers below for this question about Dell OptiPlex 980.Need a Dell OptiPlex 980 manual? We have 3 online manuals for this item!
Question posted by jharmelinrn on September 25th, 2012
Blinking Lights 1 And 3--system Wont Turn On
blinking lights 1 and 3 system wont turn on
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on September 25th, 2012 7:16 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello jharmelinrn,
I am from Dell Social Media and Community.
It may be possible system board or power supply failure.
Please follow the link below to find the complete information about the error.
http://support.dell.com/support/edocs/systems/op980/en/sm/SFF/diags.htm
Let me know if you need any further assistance. I will be glad to assist.
Dell-Niranjan
NiranjanAtDell
Dell Inc
Related Dell OptiPlex 980 Manual Pages
Setup and Features Information Tech Sheet - Page 1
...™ OptiPlex™ 980
Setup and Features Information
Mini Tower - Front and Back View
1 2 34
12 11
5 19
6 7
18 8 9 10
About Warnings
WARNING: A WARNING indicates a potential
for property damage, personal injury, or death.
13
14
15
16 17
1 drive activity light 2 network activity light 3 Wi-Fi® activity light (optional) 4 diagnostic lights (4) 5 power button, power light 6 optical...
Setup and Features Information Tech Sheet - Page 2
... 19, 2010 4:39 PM
Desktop - Front and Back View
1 11
10 9 8
7
2 6
3
5
4
12
13
18
17
16
1 power button, power light
2 optical drive
3 optical drive eject button
4 USB 2.0 connectors (2)
5 microphone connector
6 headphone connector
7 flex bay
8 drive activity light
9 network activity light
10 Wi-Fi activity light (optional)
11 diagnostic lights (4)
12 power supply diagnostic...
Setup and Features Information Tech Sheet - Page 3
... drive 3 optical drive eject button 4 flex bay 5 headphone connector 6 microphone connector 7 USB 2.0 connectors (2) 8 drive activity light 9 network activity light 10 Wi-Fi activity light (optional) 11 diagnostic lights (4) 12 power supply diagnostic button 13 power supply diagnostic light 14 padlock ring 15 security cable slot 16 power cable connector 17 back panel connectors 18 expansion...
Setup and Features Information Tech Sheet - Page 6
...GB, 4 GB 1066 MHz or 1333 MHz DDR3 1 GB 16 GB
Drives
Mini Tower Desktop
Externally accessible:
3.5-inch drive bays
one
one
5.25-inch drive bays
two
one
Internally accessible:...shared)
NOTE: The memory shared is
dependent upon the operating system and available memory. Blinking blue light -
Solid amber light (when the computer does not start) - indicates a problem with the system board ...
Setup and Features Information Tech Sheet - Page 7
... not light up . Power
Wattage Maximum heat dissipation
Voltage
Mini Tower (DCSM1F)
EPA
255 W 1060 BTU/hr
100-240 VAC
APFC
305 W 1600 BTU/hr
100-240 VAC
Desktop (DCNE1F...is present. A blinking yellow light
integrated network
indicates that the computer is calculated using the power supply
wattage rating. The power supply is turned on and is functional.
Orange light - A good ...
Setup and Features Information Tech Sheet - Page 8
... Dell Inc.; Intel and Pentium are trademarks of these materials in this text: Dell, the DELL logo, and OptiPlex are registered trademarks and Core is intended for more information on:
• Safety best practices • Warranty &#...) 18.70 cm (7.36 inches) 43.10 cm (16.96 inches) 11.40 kg (25.13 lb)
Desktop
39.70 cm (15.62 inches) 10.90 cm (4.29 inches) 34.80 cm (13.70 inches) ...
Technical Guidebook - Page 2
... Computer (DT) View Desktop Back Panel Connectors Desktop System Board Small Form Factor Computer (SFF) View Small Form Factor Back Panel Connectors Small Form Factor System Board
MARKETING SYSTEM CONFIGURATIONS Operating System, Chipset ...
3 4 5 6 7 8
9 10 11 12-13 13 14 15 16
17 18 19 20 21 22-24 24-26 26-32 33-34 35 36 37-38
OptiPlex XE Technical Guidebook
Page 2
Technical Guidebook - Page 3
DESKTOP COMPUTER (DT) VIEW
Front and Back View
FRONT VIEW
1 Drive activity light
4 Network activity light 2
2 Wi-Fi activity light 3 Network activity light 1
5 DVD drive bay 6 USB 2.0 connectors (2)
7 External power button connector
8 Diagnostic Lights (4)
9 Power button, power light
BACK VIEW
10 Power supply diagnostic button 11 Power supply diagnostic light 12 Cover release latch
13 ...
Technical Guidebook - Page 4
... 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE Technical Guidebook
Page...
Technical Guidebook - Page 6
... 2 5 DVD drive bay
7 External power button connector 8 Diagnostic Lights (4)
3 Network activity light 6 USB 2.0 connectors (2) 9 Power button, power light 1
BACK VIEW
10 Power supply diagnostic button 13 Padlock ring
11 Power supply diagnostic light 14 Security cable slot
12 Cover release latch
15 Power cable connector
OptiPlex XE Technical Guidebook
16 Back panel connectors 17 Expansion...
Technical Guidebook - Page 7
... 2 4 Network Activity Light 2 5 Link Integrity Light 1 6 Network Adapter Connector 1
(TruManage Capability) 7 Network Activity Light 1 8 Serial Connector 2 9 Wi-Fi Connector
10 PS/2 Mouse Connector 11 Line-Out Connector 12 Line-In/Mic Connector 13 PS/2 Keyboard Connector 14 VGA Connector 15 24V Powered USB Connector
16 USB 2.0 Connectors (4) 17 DisplayPort
OptiPlex XE Technical Guidebook
Page...
Service Manual - Page 2
... than shown in on the back of the computer. Back to Contents Page
Working on Your Computer
Dell™ OptiPlex™ 980 Service Manual-Mini-Tower
Before Working Inside Your Computer Recommended Tools Turning Off Your Computer After Working Inside Your Computer
Before Working Inside Your Computer
Use the following safety guidelines to...
Service Manual - Page 4
...174; Help and Support and select the option to Contents Page
Technical Specifications
Processor
Controls and Lights
Memory
Network
Expansion Bus
Audio
Video
Power
System Information
System Board Connectors
Cards
Physical
Drives
Environmental... otherwise stated, the specifications are identical for mini-tower, desktop, and small form factor computers.
Service Manual - Page 7
... 2.3 data width (maximum) - 32 bits
Mini-tower
two 120-pin connectors
Desktop
two 120-pin connectors
Small form factor
one 3-pin connector
Controls and Lights Front of the computer
Power button Power light
push button
blinking blue - indicates a problem with the system board. blinking amber - solid blue - indicates that the computer is in power-on...
Service Manual - Page 8
... BTU/hr (non-EPA) Drive activity light
blinking blue - Diagnostic lights
four amber lights on integrated yellow light - For more information, see Diagnostics.
yellow - Power supply light
green light - indicates a problem with the system board or power supply. the power supply is turned on integrated network adapter
green - Network activity light on the front panel.
off...
Service Manual - Page 14
...Number of Active Channels, Memory Technology, DIMM_1 Size, DIMM_2 Size. Back to Contents Page
System Setup
Dell™ OptiPlex™ 980 Service Manual-Desktop
Boot Menu Navigation Keystrokes Entering System Setup System Setup Menu Options
Boot Menu
Press or when the Dell™ logo ... make changes to the boot order stored in this key, press when the keyboard lights first flash.
Service Manual - Page 19
...
Dell™ OptiPlex™ 980 Service Manual-Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights
Dell Diagnostics
When... to Utility Partition and press . 4. Start the Dell Diagnostics from the Drivers and Utilities media. Turn...
Service Manual - Page 20
... names of tracing the problem quickly. Parameters Allows you want to run . Power Light State
Off
Description When the Dell Diagnostics Main Menu appears, select the test you ...3. The device list may indicate requirements for the option you want . Power Button Light Codes
The diagnostic lights give much more information. Custom Tests a specific device. Tab
Function
Results
Displays the...
Service Manual - Page 21
...that may emit a series of light at power up . The BIOS will turn the light to this state to indicate it is not yet active. Look at the diagnostic lights to be generated during the POST,... low power state, either S1 or S3. Blinking Green
System is fine.
Beep Codes
If the monitor cannot display error messages during the POST. Blinking Amber
Solid Amber
Initial state of beeps that...
Service Manual - Page 23
... the computer starts normally, continue to the switch does not illuminate, disconnect all four lights turn off computer, leaving the computer plugged in the power connector on the back of the lights help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the rear of the same type into a working memory of the...
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