Dell OptiPlex 960 Support Question
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Question posted by jakrosepo on October 27th, 2013
Dell Optiplex 960 Wont Boot With Video Card
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com
For more
information about your computer.
Technology Guide - Page 3
... is up to tool-less internal components
OPTIPLEX GETS GREEN Dell is the easiest choice you'll make today. The stylish new OptiPlex 960 delivers advanced technologies to look no further than the OptiPlex 960. Available with optional full disk encryption hard drives Built-in business desktops-and why OptiPlex is committed to being the greenest PC company...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power Lights
6 Optical Drive
7
Optical Eject Button Drive
8
Optical Drive Filler Panel
Flex Bay (for optional 9 floppy drive or memory
card reader)
10
USB 2.0 Connectors (4)
11...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 ...Network Activity Light 13 DisplayPort Connector
7
Wireless Network Adapter (optional)
14
PS/2 Keyboard Connector
SYSTEM BOARD
1
Wireless Card Connector
12
SATA Drive Connectors (4)
2
Thermal Sensor Connector
13
Internal USB Flex Bay Connector
3
Internal Speaker Connector (...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
... (POWER)
21
Internal Speaker (INT_SPKR)
10
Front Panel Connector (FRONTPANEL)
22
Connector for Optional Wireless Card
11 Serial Connector
23
Front Panel Thermal Sensor
12
Intrusion Switch Connector (INTRUDER)
7
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity ... (FRONTPANEL)
20
Floppy Drive Connector (DSKT)
10
Power Connector (POWER)
21 Internal Speaker
11
PSU Thermal Sensor Connector
22
Connector for Optional Wireless Card
9
Technology Guide - Page 14
...DVD-ROM drives may not be compatible with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1... SATA 1.5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s...
Technology Guide - Page 15
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector (RJ-45) 1394 Controller Video: VGA DVI Display Port
MT
DT
SFF
12
10
10
One rear, second port optional
Two rear
One rear
One rear...
Technology Guide - Page 16
...
One minijack front One minijack front One minijack rear One minijack rear
X X
COMMUNICATIONS - MODEM NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo...
Technology Guide - Page 17
...
90 Day Trial or Optional Subscription
17 U.S. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF
Optional
Optional...
Technology Guide - Page 18
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DETAILED ENGINEERING SPECIFICATIONS
SYSTEM DIMENSIONS (PHYSICAL)
NOTE: System Weight* and ... 6.60/167.64*
*Maximum allowable dimensions for full height card options installed in riser within the desktop chassis **These dimensions are for a standard low profile card installed in the desktop/sff chassis
18 MT
DT
SFF
Chassis Volume liters
32.62...
Technology Guide - Page 21
... (standby operation) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example 10BASE-T (half...Gigabit Ethernet server and network infrastructure is required. SFF supports low profile card. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 22
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
MODEM
NOTE: MT supports full height card, DT supports low profile card or full height card...and Data Compression Power Management Upgradeability Video Operating Temperature Operating Humidity Operating ...NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM...
Technology Guide - Page 23
MODEM V.92 DATA/FAX CONTROLLERLESS MODEM Power Requirements Chipset Dimensions of full height card inches/centimeters (L X H) Dimensions of 25 ºC to 35 ºC) Windows XP, Windows XP ...AES-CCMP 128-bit
0 - 80°C
50% to 95% non-condensing (at temperatures of low profile card inches/centimeters (L X H)
COMMUNICATIONS - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS -
Technology Guide - Page 24
... VGA
1 Up to support integrated graphics, depending on operating system, system memory size and other factors.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB system memory
9.63 W
Overlay Planes
Yes
Maximum Color Depth
32 bit
Maximum Vertical Refresh...
Technology Guide - Page 25
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB AMD RADEON™ HD 3450 ...Refresh Rates (Hz) (Note: Analog and/or digital) External connectors Dimensions of full height card inches/centimeters (L x H) Dimensions of low profile card inches/centimeters (L x H) Environmental Operating Conditions (Non-Condensing): Operating Temperature Range Relative Humidity ...
Technology Guide - Page 26
... and/or digital) External connectors
Dimensions of full height card inches/centimeters (L x H) Dimensions of low profile card inches/centimeters (L x H) Environmental Operating Conditions (Non-...10°-50° C 5-90% RH 0-20,000 ft.
26 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
GRAPHICS/VIDEO CONTROLLER (CONT.)
256MB NVIDIA GEFORCE 9300 GE (CONT.) Environmental Operating Conditions...
Technology Guide - Page 36
...
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36 Not set . Not set . Not set . DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS ...Serial Port #1:
Enable Enable Enable Enable Enable Enable Enable PS/2 Auto
Video
Primary Video:
Auto
Performance
Multiple CPU Core:
SpeedStep: HDD Acoustic Mode:
Enable Disable, Unless the...