Dell OptiPlex 960 Support Question
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Question posted by shrnjclong on December 26th, 2013
Dell Optiplex 960 Wont Boot Flashing 2 3 4
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Related Dell OptiPlex 960 Manual Pages
Setup and Quick Reference Guide - Page 1
Dell™ Optiplex™ 960 Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY
www.dell.com | support.dell.com For more
information about your computer.
Setup and Features Information Tech Sheet - Page 1
..., DCNE, DCCY, DCSM1F, DCNE1F, and DCCY1F series. About Warnings
WARNING: A WARNING indicates potential damage to hardware or loss of data if instructions are not followed. Dell™ OptiPlex™ 960 Setup and Features Information
Mini Tower -
Technology Guide - Page 3
... GUIDE
DELL™ OPTIPLEX™ 960
Professional users seeking a sophisticated, powerful desktop need , with the global Dell service and support options to cover systems from unauthorized access, while enabling multi-factor authentication via optional Smart Card Reader and/or fingerprint reader (note, TPM may not be available in all -in-one of deployment with the OptiPlex 960...
Technology Guide - Page 4
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
1
Hard Drive Activity Light
2 Link Integrity Light
3 Wi-FI Light (optional)
4 Diagnostic Lights
5
Power Button, Power ...
Technology Guide - Page 5
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE MINI TOWER COMPUTER (MT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
...
Technology Guide - Page 6
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW
FRONT VIEW
1
Power Button, Power Light
2 5.25" Drive Bay
6 Bezel 7 Microphone Connector
3 Headphone Connector 8 3.5" Drive Bay
4 USB 2.0 Connectors (2) 9 Diagnostic Lights 5 Dell Badge
BACK VIEW
1
Expansion card slots (4)
2
Power Supply Built in Self Test Button
3
Power Supply Status Light
Cover-release Latch...
Technology Guide - Page 7
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE DESKTOP COMPUTER (DT) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
9
Line-in/Microphone Connctor
3 Serial Connector
10 USB 2.0 Connectors (6)
4 Link ...
Technology Guide - Page 8
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1
Power Button, Power Light
6 Headphone Connector
2 5.25" Drive Bay
7 Microphone Connector
3.5" Flex Bay for Floppy
3 Drive (optional) or
8 USB 2.0 Connectors (2)
Media Card (optional)
4 Dell Badge
9 Diagnostic Lights
5 Bezel
BACK VIEW
1 Expansion card slots (2) 5 Security Cable Slot
2...
Technology Guide - Page 9
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SMALL FORM FACTOR COMPUTER (SFF) VIEW (CONT.)
BACK PANEL CONNECTORS
1 PS/2 Mouse Connector 8 Line-out Connector
2 Parallel Connector
3 Serial Connector
4 Link Integrity Light
5
...
Technology Guide - Page 10
...
SFF
Intel Q45 Express Chipset w/ICH10DO
64Mbit (8MB) located at SPI_FLASH on chipset
16KB located at TPM1P2 on chipset
LOM configuration contained within SPI_FLASH -
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by region. For more information regarding the configuration of the following Operating Systems will be...
Technology Guide - Page 11
...
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
DT
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
SFF
X-GSP X-GSP
X
X-GSP X-GSP X-GSP
11 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of Dell's relationship products that are not a measure of configurations managed on a worldwide basis. This allows customers to reduce the number...
Technology Guide - Page 12
... entire 8GB memory range is less than having to physically visit systems. The OptiPlex 960 supports the latest generation of Intel ® vPro™ technology. Type: ... Slots DIMM Capacities Minimum Memory Maximum Memory with a slight reduction in performance. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
ADVANCED SYSTEM MANAGEABILITY MODES
NOTE: Hardware management mode options allow you...
Technology Guide - Page 13
...RPM HDD 80GB1 SATA 7200 RPM HDD
MT
DT
SFF
1
1
1 (slimline)
2
1
1 (slimline)
2
1 x 3.5" or 2 x 2.5"
1 x 3.5" or 2 x 2.5"
2
1
1
4
3
3
1
1
1
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
13 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
MEMORY (CONT.)
800MHz Memory configurations (Cont.) 2GB DDR2 Non-ECC SDRAM, 800MHz, (4 DIMM) 2GB...
Technology Guide - Page 14
...
and will be less. 2 Discs burned with some existing drives and players; DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
DRIVES AND REMOVABLE STORAGE (CONT.)
MT
DT
SFF
3.5" RAID 1 ...5Gbit/s
Combo Drive CD-RW Floppy Disketrv:
Floppy Drive Media Card Reader: (uses Floppy Diskette Drive slot)
Dell 19 in 1 Media Card Reader
SATA 1.5Gbit/s SATA 1.5Gbit/s SATA 1.5Gbit/s
1.44MB 480Mb/s
1.44MB...
Technology Guide - Page 15
... low profile card. EXTERNAL PORTS/CONNECTORS
NOTE: MT supports full height card, DT supports low profile card or full height card with optional riser.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
SYSTEM BOARD CONNECTORS NOTE: See Detailed Engineering Specifications for port/connector locations USB 2.0 (includes two internal) Serial PS/2 eSATA Parallel Network Connector...
Technology Guide - Page 16
... connector Dual full height riser with 2 PCI connectors
MT
DT
SFF
One minijack front One minijack front One minijack rear One minijack rear
X X
COMMUNICATIONS -
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
EXTERNAL PORTS/CONNECTORS (CONT.)
See chassis diagrams section for port/connector locations Audio: Microphone-in Headphone Stereo line-in/microphone Speakers line...
Technology Guide - Page 17
... may not be provided by third-party. only. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
KEYBOARD AND MOUSE
Dell USB Entry QuietKey Keyboard Dell USB Enhanced Multimedia Keyboard Dell Smart Card USB Keyboard Dell Bluetooth Keyboard and Mouse Dell USB Entry Optical Mouse Dell USB Premium 5 Button Mouse Dell Laser Mouse Dell Palmrest Dell Logo Mouse Pad
MT
DT
SFF
Optional
Optional...
Technology Guide - Page 21
...) IEEE standards compliance (example 802.1P) Hardware Certifications (example FCC, B, GS mark...) Boot ROM Support Network Transfer Mode (example Full Duplex, Half Duplex)
Network Transfer Rate (example ...This term does not connote an actual operating speed of 1 Gb/sec.
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
COMMUNICATIONS - LAN
NOTE: MT supports full height card, DT supports low...
Technology Guide - Page 22
...PCIE GIGABIT1 NETWORKING CARD (CONT.)
IEEE standards compliance (example 802.1P)
Hardware Certifications (example FCC, B, GS mark...)
Boot ROM Support
Network Transfer Mode (example Full Duplex, Half Duplex) Network Transfer Rate (example 10BASE-T (half-duplex) 10... supports low profile card. Pulse Coded Modulation (V.92/V.90) TCM - DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Technology Guide - Page 36
... SERR Message:
Set by the factory. Not set . Not set . Not set . Not set . DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE
BIOS DEFAULTS Drives
BIOS Factory Defaults (All chassis unless noted)
Diskette drive:
USB
SATA-0: SATA-1: ... processor.
Not set .
Not set. Enable
Post Behavior
Fast Boot:
Enable
Numlock Key:
Enable
POST Hotkeys:
Enable
Keyboard Errors:
Enable
36