Dell OptiPlex 380 Support Question
Dell OptiPlex 380 Support Question
Find answers below for this question about Dell OptiPlex 380.Need a Dell OptiPlex 380 manual? We have 3 online manuals for this item!
Question posted by brewerb on December 31st, 2012
No Monitor Image
I have a Dell 380 that starts up and has no image on the monitor. The lights 3 AND 4 come on on the front. I checked and re-seated the memory.
Current Answers
Answer #1: Posted by krishmusic on December 31st, 2012 3:49 PM
krishmusic
Member since:
December 13th, 2012 Points: 309,750
Member since:
December 13th, 2012 Points: 309,750
Related Dell OptiPlex 380 Manual Pages
Setup and Features Information Tech Sheet - Page 1
... 14 power cable connector 15 back panel connectors 16 expansion card slots (4) 17 power supply diagnostic button 18 power supply diagnostic light
NOTE: The voltage selector switch is available only on non-EPA power supplies. Models: DCSM1F, DCNE1F, and DCCY1F series
March 2010 Dell™ OptiPlex™ 380
Setup and Features Information
Mini Tower -
Guidebook - Page 1
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Table of Content
DEDELLLLTM OPTIPLEX 780
OPTIPLEXTM380
TECHNICAL GUIDEBOOK
INSIDE THE OPTIPLEX 380
1
Guidebook - Page 2
...19 Audio ...20 Communications - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Table of Content THE OPTI
Dell™ OptiPlex™ 380 ...3 OptiPlex 380 Technical Specifications 4
Mini Tower Computer (MT) View 4 Desktop Computer (DT) View 5 Small Form Factor Computer (SFF) View 6 Marketing System Configurations 9 Operating System...9 Chipset ...9 Processor ...10 Memory...11 Drives and...
Guidebook - Page 3
...) Help reduce power consumption - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Dell™ OptiPlex™ 380
Offering more form factors and configurations than ever before in an Essential Optiplex desktop, the new Dell OptiPlex 380 is up to a 12 month lifecycle (plus 2 month transition) stable images, managed transitions, and
Dell ImageWatch™ to provide early notification...
Guidebook - Page 4
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
OptiPlex 380 Technical Specifications
Mini Tower Computer (MT) View
Front View
1 Optical Drive (optional) 6 Power Button, Power light
2 Optical Drive Eject Button 7 Diagnostic Lights (4)
3 Optical Drive Panel
8 Headphone Connector
4 USB 2.0 Connectors(2) 9 Microphone Connector
5 Hard Drive Activity Light 10 Network Connectivity Light
Back...
Guidebook - Page 5
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Desktop Computer (DT) View
Front View
1 2 3 4 5
Optical Drive (optional) Optical Drive Eject Button USB 2.0 Connectors (2) Hard Drive Activity Light Diagnostic Lights (4)
6
Power button, Power light
7 Network Connectivity Light
8 Microphone connector 9 Headphone connector
Back View
10 Power Supply Diagnostic Button 11 Power Supply ...
Guidebook - Page 6
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Small Form Factor Computer (SFF) View
Front View
1 Optical Drive (optional) 2 Optical Drive Eject Button 3 USB 2.0 Connectors (2) 4 Power button, Power light
5 Network Connectivity Light
6 Diagnostic lights (4) 7 Hard Drive Activity Light 8 Headphone connector 9 Microphone connector
Back View
10 Power Supply Diagnostic Button 11 Power Supply ...
Guidebook - Page 7
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
2 1 18
17 16
3
4 5
15 14 13
12
MT/DT System Board Components 1 Speaker connector (INT_SPKR) 2 Processor connector (CPU) 3 Processor power connector (12VPOWER) 4 Memory module connectors (DIMM_1) 5 Memory module connectors (DIMM_2) 6 SATA drive connectors (SATA0) 7 SATA drive connectors (SATA1) 8 SATA drive connectors (SATA2) 9 Front-panel ...
Guidebook - Page 8
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
2 1 18
17
16 15 14 13
3
4 5
6 7
12
SFF System Board Components 1 Speaker connector (INT_SPKR) 2 Processor connector (CPU) 3 Processor power connector (12VPOWER) 4 Memory module connectors (DIMM_1) 5 Memory module connectors (DIMM_2) 6 SATA drive connectors (SATA0) 7 SATA drive connectors (SATA1) 8 Front-panel connector (FRONTPANEL) 9 Power ...
Guidebook - Page 9
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Marketing System Configurations
NOTE: Offerings may vary by region. For more information regarding the configuration of the following Operating Systems will be preinstalled. Operating System
NOTE: One of your computer, click Start... Media Support
X
X
X
Chipset
Chipset Non-volatile memory on chipset
BIOS Configuration FWH (firmware hub) NIC ...
Guidebook - Page 10
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Processor
NOTE: Processor numbers are not a measure of performance. PROCESSOR (SPEED,CACHE,FSB) Intel® Core™ 2 Quad Processors
Intel® Core™ 2 ...
Guidebook - Page 11
... 64-bit operating system.
11
If the memory modules are not installed in matched pairs, the computer will continue to 2GB
1GB 4GB
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
1 The total amount of available memory will be installed in performance. DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Memory
Your computer supports a maximum of 4 GB1 of memory when you use two 2-GB DIMMs...
Guidebook - Page 12
... requires a slimline optical drive)
DVD+/-RW2
SATA 1.5Gbit/s
DVD-ROM3
SATA 1.5Gbit/s
1 For hard drives, GB means 1 billion bytes and TB equals 1 trillion bytes; DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Drives and Removable Storage
MT
DT
SFF
Bays: 3.5-inch bay (External Floppy)
1
1
1 (slimline)
5.25-inch bay (External Optical) Hard Drives Supported (Internal...
Guidebook - Page 15
... card. MT
DT
SFF
V.92 Data/Fax Controller less Modem
Optional full height or low profile card
Communications - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Communications - MT
DT
SFF
Wireless 1505 Draft 802.11n WLAN Mini-Card Desktops
Optional full height or low profile card
Audio and Speakers
Realtek ALC269Q High Definition Audio Codec.
Guidebook - Page 16
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
Security
Chassis Intrusion Switch Chassis lock slot
MT
DT
SFF
... HDD Protection Card software Solution
Optional - China Only
Image server (ODDS)
Optional
Touch Screen Monitor support
Optional
Service and Support
NOTE: For more details on Dell Service Plans please to go to: www.dell.com/service/service_plans
MT
DT
1 Year Next Business ...
Guidebook - Page 34
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK
BIOS Factory Defaults Security Power Management Maintenance Image Server
Post Behavior
VT for direct I/O Administrator Password System Password Password Changes CPU XD Support Computrace(R) AC Recovery Auto On Time Low Power Mode Remote Wake Up Suspend Mode Service Tag Asset Tag SERR Messages Lookup Method Image Server IP Image Server...
Service Manual - Page 11
... test of devices.
You can customize the tests you want to run . Back to Contents Page
Diagnostics
Dell™ OptiPlex™ 380 Service Manual-Desktop
Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights
Dell Diagnostics
When to Use the Dell Diagnostics
It is recommended that you want to run. Enter system setup (see a message stating that the...
Service Manual - Page 12
.... 3. If the problem persists, contact Dell. If you are installing are shown in standby mode.
Solid Blue Power light is steady blue and the computer is receiving electrical power, a device such as a memory module or graphics card might be malfunctioning or incorrectly installed. Beep Codes
If the monitor cannot display error messages during the...
Service Manual - Page 13
...or optical drive), check system setup to ensure the boot sequence is correct for memory module/connector placement exist. l If the problem persists, contact Dell. Light Pattern
Problem Description...
A possible processor failure has occurred. Memory modules are detected. If the computer starts normally, continue to install additional memory modules (one module and restart the computer...
Service Manual - Page 37
..., or one DVI, one VGA, and one
Back to view information about your computer, click Start® Help and Support and select the option to Contents Page
Specifications
Dell™ OptiPlex™ 380 Service Manual-Mini-Tower
System Information Memory Audio Expansion Bus Drives System Board Connectors Physical
Processor Video Network Cards External Connectors Power...
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