Dell Latitude E6420 Support Question
Dell Latitude E6420 Support Question
Find answers below for this question about Dell Latitude E6420.Need a Dell Latitude E6420 manual? We have 3 online manuals for this item!
Question posted by nathankerley on December 18th, 2011
Smart Card Readers Do Not Work With Windows Xp.
Installed and External Smart Card Readers do not work with Windows XP. Same laptop will work with Windows 7 loaded. Using ActiveIdentity 6.2.
Under Services -> "Smart Card" is set to automatic, but there is no status. When you try to start the service it starts to run and then provides error of:
"Could not start the smart card service on local computer. Error 5: access is denied."
Downloaded E6420 XP Driver CAB and there is no change. No change when setting to manual start.
Current Answers
Related Dell Latitude E6420 Manual Pages
User Manual - Page 2
...device status lights
Figure 2. HDMI connector 2. network connector
7. audio connector 10. fingerprint reader 15. Secure Digital (SD) memory-card
reader 16. touchpad 19. trackstick buttons (3) 20. keyboard 22. security cable slot 3. modem...computer gets hot. contactless smart card reader 17. ExpressCard slot 14. trackstick 21. power and battery status lights 5. USB 2.0 connector 8. 13...
User Manual - Page 3
... status light 6. wireless switch
14. fingerprint reader 16. contactless smart card reader 18. trackstick buttons (3) 21. device status lights
3 USB 2.0 connector 11. Secure Digital (SD) memory-card
reader 17. ExpressCard slot 15. Front View
1. camera 5. trackstick 22. touchpad 19. volume control buttons 24. HDMI connector 9. Latitude E6520 Front And Back View
Figure...
User Manual - Page 4
.... Using an incompatible cable or improperly connecting the cable to accumulate in the air vents. power connector 6. audio connector 10. cooling vents 11.
Back View
1. smart card slot...
WARNING: Do not block, push objects into, or allow dust to the power strip or electrical outlet may cause fire or equipment damage.
4 Fan noise is running. WARNING: The AC adapter works...
Owners Manual - Page 3
... Your Computer 9 Recommended Tools...10 Turning Off Your Computer 11 After Working Inside Your Computer 11
2 ATG Handle 13
Removing The ATG Handle 13 Installing The ATG Handle 14
3 ATG Port Cover 15
Removing the ATG Port Cover 15 Installing The ATG Port Cover 16
4 Modem Connector Plug 17
Removing the Modem Connector...
Owners Manual - Page 5
... 56
19 Keyboard 57
Removing the Keyboard 57 Installing the Keyboard 60
20 Modem Card 61
Removing the Modem Card 61 Installing the Modem Card 63
21 Palm Rest 65
Removing the Palm Rest Assembly 65 Installing the Palm Rest Assembly 68
22 Smart Card Reader 69
Removing the Smart Card 69 Installing the Smart Card 71
23 Media Board 73
Removing The Media...
Owners Manual - Page 9
...using a wrist grounding strap or by its pins. Hold a card by its edges or by periodically touching an unpainted metal surface, such as a processor by its edges, not by a certified service...service and support team. Also, before you disconnect the cable. CAUTION: Many repairs may only be replaced or--if purchased separately--installed... a card. WARNING: Before working inside your computer....
Owners Manual - Page 10
...CAUTION: To guard against electrical shock, always unplug your work surface. Remove any installed ExpressCards or Smart Cards from the electrical outlet before you begin working inside your computer and certain components may appear differently than ... to ground the system board. While you service the computer. 7.
To avoid damaging your computer (see Turning Off Your Computer). 3. Remove ...
Owners Manual - Page 11
... computer and attached devices did not automatically turn them off. Do not use only the battery designed for other Dell computers. 1. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as shown below, and then click Shut Down.
• In Windows XP: Click Start → Turn Off...
Owners Manual - Page 24
Installing the Subscriber Identity Module (SIM) Card 1. Install the Battery. 3. Follow the procedures in After Working Inside Your Computer.
24 Slide the SIM card into its slot. 2.
Owners Manual - Page 27
Follow the procedures in Before Working On Your Computer. 2. Remove the Battery. 5. Remove the SD Card. 6. Lift the base cover up and away from the computer.
27 Remove the ATG Handle (only for E6420 ATG systems). 4. Remove the screws that secure the base cover to the computer.
7. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Base Cover
9
Removing the Base Cover
1.
Owners Manual - Page 66
Release and disconnect the LED, smart card, touchpad, RFID, and ExpressCard cable from the system board.
16. Using a plastic scribe, gently pry out the top right corner of the palm rest and run along the scribe to the right side of the palm rest to release the snaps.
66 15.
Owners Manual - Page 68
... the screws that secure the palm rest assembly to the system board.
4. Install the WWAN Card. 9. Connect the LED, smart card, touchpad, RFID, and ExpressCard cables to the system board.
3. Install the ATG Handle (only for E6420 ATG systems). 15. Installing the Palm Rest Assembly
1. Install the Keyboard Trim. 7. Align the palm rest assembly with the computer and...
Owners Manual - Page 69
... the screws securing the Smart Card Reader to the computer. 69 Remove the SD Card. 6. Remove the Hard Drive. 8. Remove the Palmrest Assembly. 11. Remove the Smart Card Reader cable from the system board.
12. Smart Card Reader
22
Removing the Smart Card
1. Follow the procedures in Before Working On Your Computer. 2. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Remove the...
Owners Manual - Page 70
13. Remove the Smart Card Reader from the computer. 70
Owners Manual - Page 71
... the screws of the Smart Card Reader. 3. Install the Keyboard Trim. 7. Install the ATG Port Cover (only for E6420 ATG systems). 13. Install the SD Card. 10. Install the ATG Handle (only for E6420 ATG systems). 12. Follow the procedures in its original position. 2. Installing the Smart Card 1. Replace the Smart Card Reader in the computer in After Working Inside Your Computer.
71...
Owners Manual - Page 82
Disconnect the motherboard from the IO Board. 82 Remove the Smart Card reader cable, Media Board cable, and DC-in Cable. 28. 27.
Owners Manual - Page 84
Connect the Smart Card reader cable, Media Board cable, and DC-in After Working Inside Your Computer.
84 Install the ExpressCard Cage 9. Install the Keyboard Trim. 13. Install the Bluetooth Card. 14. Install the WLAN Card. 18. Install the SD Card. 24. Follow the procedures in Cable
to the I/O board. 3. Installing the System Board
1. Replace and tighten the screws that secure the ...
Owners Manual - Page 123
... one 5-in-1 memory card reader
Contactless Smart Card Supported Smart Cards/Technologies
ISO14443A - 106 kbps, 212 kbps, 424 kbps, and 848 kbps ISO14443B - 106 kbps, 212 kbps, 424 kbps, and 848 kbps ISO15693 HID iClass FIPS201 NXP Desfire
Display Type Size Active area (X/Y) Dimensions:
Height Width Diagonal Maximum resolution Maximum Brightness Latitude E6420
white Light Emitting Diode...
Administration Guide - Page 67
...works if the MEBx password is set up and configure Intel AMT:
It must be formatted with a management console. 2. If the password has been changed, reset it cannot be used again. 2. Request the local setup and configuration records from a setup and configuration server (SCS) through using... allows you have more information on that automatic setup and configuration will occur. 1. For...
Administration Guide - Page 100
... on, the computer immediately looks for the setup and configuration server search to automatically succeed. System Deployment
Once you do not use TLS if the infrastructure is transparent to the end user.
1. Intel Active Management Technology (Intel AMT) does not work with the username and password and provisions the following information:
Provisioning ID...
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