Dell Latitude D600 Support Question
Dell Latitude D600 Support Question
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Question posted by astinscience on February 17th, 2016
System Shutting Down, Need Help With Reported Voltages
My system has recently started to shut down and reboot by itself. This happens under heavier loads, for example while gaming. I downloaded and ran both HWmonitor and HWiNFO64 to check for possible power supply issues. Below I linked an image for the output of HWiNFO64 that shows the voltage readings. I'm concerned that the +5V reads so low and the +12 so high. These readings were consistent in both HWmonitor and HWiNFO64. Hopefully it gives enough information. Not being that much of a gearhead, I was hoping for some advice. Does this represent a failing power supply? Or are these normal readings and I have a different problem? Thanks in advance.
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Current Answers
Answer #2: Posted by hzplj9 on February 18th, 2016 1:48 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,510
Member since:
June 25th, 2012 Points: 4,873,510
Primarily check the ac adapter first. If it is not giving out 19v. If you have a multimeter then check for any AC voltage on the output of the power adapter. If they come back positive for no AC or very little then it is possible there is a fault with the power supply withing the laptop or even a hard drive issue as that uses 12V and 5V. The system board would use 5V and the 3.6v for the battery chargeing. Have you checked if the voltages are the same when only running on battery power? That would completely exonerate the AC adapter. If it is a motherboard issue then a S/H replacement from auction sites are the solution.
This is a link to the user guide.
http://www.manualslib.com/manual/227677/Dell-Latitude-D600.html
Related Dell Latitude D600 Manual Pages
System Information Guide - Page 4
... document to refer to either potential damage to hardware or loss of your desktop, or click the Start button, click Help and Support Center, and then click User and system guides). EMC is a registered trademark of abbreviations..., the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are not applicable
Information in trademarks and trade names other than its own.
System Information Guide - Page 8
...you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.
• To remove the computer from... support.dell.com
CAUTION: Safety Instructions (continued)
• To help prevent electric shock, plug the AC adapter and device power cables into the RJ-11 connector, not the RJ-45 connector...
System Information Guide - Page 12
...computer is not designed for extended periods of the display to the system board. 1 Shut down your computer and turn off any telephone or telecommunication lines from the computer. 3...before disconnecting a device or removing a memory module, Mini PCI card, or modem to help prevent possible damage to the bottom. NOTICE: The only time you connect an external keyboard. Ergonomic Computing...
System Information Guide - Page 15
... are you looking for the devices that you need to complete the setup of the accessories box, which you will need to shut down your computer and upgrade your computer memory....user documentation and any software or additional hardware (such as a
modem)
Windows Help and Support Center
1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and...
System Information Guide - Page 16
power button
14 System Infor mation Guide www.dell.com | support.dell.com
NOTE: Do not dock the computer until it has been turned on and shut down at least once.
4 Open the computer display and press the power button to turn on the computer.
System Information Guide - Page 27
... the mute button and press the power button (instead of embedded diagnostics that... System Infor mation Guide 25 Then shut down your User's Guide for the ... error code(s) and contact Dell (see "Getting Help" in your computer and try again.
5 When...logo appears, press immediately.
You do not need to the next test, press
;
NOTE...To stop the assessment and reboot to begin the Dell Diagnostics...
Service Manual - Page 1
... Cautions
NOTE: A NOTE indicates important information that helps you how to hardware or loss of data and tells you make better use of 2) [2/28/2004 8:15:34 AM] file:///F|/Service%20Manuals/Dell/Latitude/d600/index.htm (1 of your computer. Dell Latitude D600 Service Manual
Dell™ Latitude™ D600 Service Manual
Before You Begin System Components Memory...
Service Manual - Page 2
... bracket. Damage due to servicing that is not authorized by Dell is flat and clean to prevent scratching the computer cover.
2. file:///F|/Service%20Manuals/Dell/Latitude/d600/begin working inside the computer.
1.
You can do so by its edges or by touching an unpainted metal surface. NOTICE: To avoid damaging the computer...
Service Manual - Page 3
.../Dell/Latitude/d600/begin.htm (2 of the computer, and then remove the battery from the PC Card slot. 9. NOTICE: To avoid damaging the system board, you must remove the main battery before you cannot shut down on the bottom of 7) [2/28/2004 8:15:41 AM] If the computer is off and not in a power...
Service Manual - Page 4
... the following tools: q #1 Phillips screwdriver q ¼-inch flat-blade screwdriver q Small plastic scribe q Flash BIOS update program floppy disk or CD
file:///F|/Service%20Manuals/Dell/Latitude/d600/begin.htm (3 of 7) [2/28/2004 8:15:41 AM] Remove any installed memory modules, Mini PCI cards, and modules, including a second battery if one is installed...
Service Manual - Page 6
The placemat provides the number of 7) [2/28/2004 8:15:41 AM] Optional Module: (1 each)
Hard Drive: (1 each)
Keyboard: (2 each)
file:///F|/Service%20Manuals/Dell/Latitude/d600/begin.htm (5 of screws and their sizes.
Before You Begin: Dell Latitude D600 Service Manual
as a tool to lay out and keep track of the screws.
Service Manual - Page 9
... in this document assumes that is not authorized by Dell is not covered by performing the removal procedure in reverse order. file:///F|/Service%20Manuals/Dell/Latitude/d600/system.htm (1 of 2) [2/28/2004 8:15:42 AM] System Components: Dell Latitude D600 Service Manual
Back to servicing that a part can be replaced by your computer.
Service Manual - Page 11
... you touch any of 10) [2/28/2004 8:15:43 AM]
file:///F|/Service%20Manuals/Dell/Latitude/d600/upgrades.htm (1 of your computer warranty. 1. CAUTION: To prevent static damage to components ...Preparing to Contents Page
Memory Module, Mini PCI Card, and Modules
Dell™ Latitude™ D600 Service Manual
Memory Module Mini PCI Card Modules
Memory Module
CAUTION: Before working inside ...
Service Manual - Page 12
... to spread the inner metal tabs that secure the memory module. 3.
file:///F|/Service%20Manuals/Dell/Latitude/d600/upgrades.htm (2 of the memory module connector until the module pops up. a. b. Remove the... the securing clips on a module.
Memory Module, Mini PCI Card, and Modules: Dell Latitude D600 Service Manual
NOTICE: To prevent damage to the memory module connector, do not touch the ...
Service Manual - Page 13
....htm (3 of 10) [2/28/2004 8:15:43 AM] Replace the cover and screw. b. Memory Module, Mini PCI Card, and Modules: Dell Latitude D600 Service Manual
NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled "JDIM (Slot 1)" before you install a module in the center of...
Service Manual - Page 14
... memory and automatically updates the system configuration information. file:///F|/Service%20Manuals/Dell/Latitude/d600/upgrades.htm (4 of your computer's electronic components.
CAUTION: Before working...Turn on the Mini PCI card cover.
Memory Module, Mini PCI Card, and Modules: Dell Latitude D600 Service Manual
6.
You can do so by their edges, and avoid touching pins and contacts....
Service Manual - Page 15
file:///F|/Service%20Manuals/Dell/Latitude/d600/upgrades.htm (5 of 10) [2/28/2004 8:15:43 AM]
Place your finger under the cover at the indentation, and lift and slide the cover open. Memory Module, Mini PCI Card, and Modules: Dell Latitude D600 Service Manual
3.
Service Manual - Page 17
... AM] NOTE: You do not need to install the device security screw unless you can install the device security screw. file:///F|/Service%20Manuals/Dell/Latitude/d600/upgrades.htm (7 of the connector.... approximately a 20-degree angle. 8. Memory Module, Mini PCI Card, and Modules: Dell Latitude D600 Service Manual
2 antenna connectors on the computer.
However, the device security screw is not ...
Service Manual - Page 23
... in "Preparing to remove the M2.5 x 5-mm screw. file:///F|/Service%20Manuals/Dell/Latitude/d600/hdd.htm (1 of the hard drive. NOTICE: Hard drives are extremely fragile; CAUTION... To prevent data loss, shut down your System Information Guide.
Hard Drive: Dell Latitude D600 Service Manual
Back to Contents Page
Hard Drive
Dell™ Latitude™ D600 Service Manual
CAUTION: If you...
Service Manual - Page 76
Mini Recommended Spares List: Dell Latitude D600 Service Manual
3R459
reserve battery
5U092 9T215
1T831 5T327 4X511
H0286
AC power brick only, 65 W
AC power brick only, 90 W (must be used with D-Dock and D-Port)
power cord, US, 1 m (3 ft)
power cord, US, 2 m (6 ft)
duck head power supply plug (direct to wall)
rubber strap for power cord management
Processors
7U338 7R414...
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