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Dell Latitude CPX Support Question

Dell Latitude CPX Support Question

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Question posted by Ariemaverick on August 8th, 2013

This Is A Windows 7 Dell Computer

I am using an old lappy . It just shuts off after 15-20 min

Current Answers

Answer #1: Posted by RathishC on August 8th, 2013 6:40 PM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi Ariemaverick,

We can try to boot the computer in safe mode. To boot the computer in safe mode, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode to boot the computer into Safe Mode.

You can also click on the link below which will give you steps to login into Safe Mode:

http://dell.to/1cx9kmK

Please use the computer in safe mode and check if the system shuts off or not.

If it’s a recent issue, I would recommend you to do systems restore and take the system to a prior date when it was working fine. To perform System Restore click on the link below:

http://dell.to/10Fn3g0

You can refer the Dell Article 635042on http://dell.to/XULgT1

If the computer works fine in safe mode , then you may also reinstalling the video drivers and BIOS of the computer after restarting from safe mode. Please click on the link below to download the drivers:

http://dell.to/XULgT1

Please enter the Service Tag, select the Operating System you are using, and then download the video driver and the BIOS, which may fix the issue.

Note- Plug your computer to a good, working UPS before you update BIOS. If you experience a loss of AC power or a significant voltage sag/spike during the BIOS flash, you will either have to purchase a new BIOS chip or buy a new motherboard.

Also please let me know if the system is heating up or not.

Please respond for further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell Latitude CPX Manual Pages

Service Manual - Page 3

... Corporation disclaims any manner whatsoever without notice. © 2000 Dell Computer Corporation. Other trademarks and trade names may be used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Computer Corporation is subject to either the entities claiming the marks and names or their products. Information in this document is strictly forbidden...
Service Manual - Page 8

The angle of computer support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 1 back of computer left side right side front of the display assembly with respect to the bottom case should never be replaced by performing the removal procedure in your Dell Latitude portable computer. Also, when performing the procedures in this...
Service Manual - Page 9

... reduce the potential for 4 seconds. 3. If you cannot shut down the computer using the computer's operating system, press and hold the power button for personal injury or shock. Disconnect the computer and any work in the modular device bay. 2 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual Remove any installed PC Cards or...
Service Manual - Page 10

...) from the battery bay. A graphic for correct length. M2.5x20 M2.5x10 M3.0x5 M2.5x4 M2.5x4 M3.0x3 M2.0x3 support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 3 Slide the battery bay latch toward the right side of the battery bay (see Figure 2). Ground yourself by touching...
Service Manual - Page 11

... each) 12.1-Inch Display Assembly Inverter: M3.0 x 3 (3 each) Palmrest Assembly: M2.5 x 20 (5 each) System Board Assembly: M2.5 x 4 (2 each) (w/o modem assembly) M2.5 x 4 (1 each) M2.5 x 10 (1 each) (w/ modem assembly) Microprocessor Shield Assembly: 3 captive and 2 removable screws M2.0 x 3 (2 each) M2.5 x 4 (1 each ) 4 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual
Service Manual - Page 12

These connectors are zero insertion force (ZIF) connectors. Use a small flat-blade screwdriver to disconnect the cable from them (...Insert a small flat-blade screwdriver behind the movable part of connector (do not remove) 1. support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 5 Push gently sideways on the movable part of the connector until it out...
Service Manual - Page 13

The subsections that follow Table 2 provide instructions for the manufacturer's name. 6 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual Customer kit, AC adapter AC adapter Power cable, U.S. CUS, ADPT, AC, EXT, 20V, 70W, NBK ADPT, AC, EXT, 20V, 70W, 3W, BA ...
Service Manual - Page 14

Hard-disk drive carrier ASSY, CARR, HD Palmrest assembly ASSY, PLMRST, TPAD 20 Palmrest screws (5) SCR, M2.5X20, PHH, LP, ZPS 19 Reserve battery CUS, BTRY, RESERVE Euro-language specific KYBD, nn, iiii*, D-..., CBL, FLX, TFT 12.1-inch flex cable ASSY, CBL, FLX, W/EXTN,12.1 14 14 16 16 14 16, 17 support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 7
Service Manual - Page 15

...-MB CUS, 128MB, DIMM, SDRAM Customer kit, memory module, 192-MB CUS, 192MB, DIMM, SDRAM Customer kit, memory module, 256-MB CUS, 256MB, DIMM, SDRAM 8 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual
Service Manual - Page 16

... Kit, latch, slider, Button Foot, Rubber, Black (4 each) Foot, Rubber, Strike Zone, Black LTCH, BTN, Module Foot, Rbr, Blk Foot, Rbr, Strike Zone, Blk support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 9
Service Manual - Page 17

display assembly keyboard palmrest assembly hard-disk drive internal modem (may not apply to your system) system board main battery case plug for modem bottom case assembly modular bay device The following subsections provide instructions for removing and replacing field-replaceable parts and assemblies. 10 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual
Service Manual - Page 18

... drive door 1. The drive is on the drive door. Turn the computer over , and remove the 5-mm screw from the center of the computer. 2. support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 11 Slide the drive door down until it aligns with the cover. 3. bottom of the computer. 1.
Service Manual - Page 19

... upside down on a flat work surface. 3. Insert a flat-blade screwdriver under the indentation in the bottom case assembly and lift the cover. 12 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual latch lock 1. Release the memory module cover. Close the display, and turn the computer upside down on a flat work surface...
Service Manual - Page 20

...board are keyed, or designed to disengage from its socket. 1. support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 13 NOTES: 192-MB memory modules are not ...memory module out of its socket, carefully spread apart the inner tabs of the memory module socket just far enough for either the socket labeled DIMM A or the socket labeled DIMM B; The module ...
Service Manual - Page 21

Pivot the memory module down on a flat work surface. 10-mm screws (7) M2.5x10 14 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual Replace the memory module cover. 1. With the module at a 45-degree angle, press the memory module's edge connector firmly into place. Remove ...
Service Manual - Page 26

... on the left side of the module aligned with the brace as shown in Figure 12, the 4-mm screw used in step 6 secures this corner. 3. Replace the microprocessor shield. 5. support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 19 NOTE: The microprocessor shield brace may not be present on your system...
Service Manual - Page 28

support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 21 rubber screw covers (4) 4-mm screws (6) plastic screw covers (2) display assembly bezel LCD panel hinge cover plastic tabs (6) bezel latch LCD flex cable display-assembly top cover 3-mm screws (6) M2.0x3 M2.5x4 1. Use a scribe to carefully pry the four rubber screw covers...
Service Manual - Page 29

... the display assembly, allowing just enough space for the flex cable to pass through the opening . 7. Slide the cable through the opening . 22 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual The... covers out of the two screw holes located at the bottom of the display assembly. 4. Use a scribe to the left hinge of the top cover. 1. Remove the display assembly bezel....
Service Manual - Page 31

... the display. NOTE: Use a magnetic screwdriver to reassemble the LCD panel in the top cover. 4. Carefully connect the LCD flex cable to the connector on the left edge of the panel with your hand. 2. If you have trouble, check to the top cover. 24 Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual...
Service Manual - Page 34

...the following steps: 1. If you are used . See the sticker on the back of the LCD panel manufacturer faces up . The manufacturer is used . The LCD flex cable can connect to... more information. If you are set correctly (see Figure 17). support.dell.com Dell Latitude CPt V/CPt S Series and CPx H/CPx J Series Service Manual 27 Find the manufacturer's name on the inverter shield...

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