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Question posted by lmburford on November 23rd, 2012

Hiro Modem Not Working With Inspron

Have DSL. Internet provider sold me Hiro Modem. Still can't connect. Internet provider did diagnostics and said problem with Dell. What can I try?

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Answer #1: Posted by NiranjanvijaykumarAtDell on November 26th, 2012 10:58 PM

This answer was accepted by the poster of the original question.

NiranjanvijaykumarAtDell

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Hello lmburford,

I am from Dell Social Media and Community.

There could be several possibilities for Internet related issues with your computer. Like, network card, drivers, software, virus issues etc.

I would suggest you to follow the link below for diagnostics and troubleshooting Internet issue.

http://windows.microsoft.com/en-US/windows/network-connection-problem-help#network-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

If you need any further assistance, feel free to message me on Twitter. I will be happy to assist.

Dell-Niranjan
Twitter: @NiranjanatDell

NiranjanAtDell
Dell Inc

Related Dell Inspiron 660 Manual Pages

Owners Manual - Page 1

Dell Inspiron 660 Owner's Manual Computer model: Inspiron 660 Regulatory model: D11M Regulatory type: D11M002

Owners Manual - Page 2

... refer to change without the written permission of Microsoft corporation in the U.S. Other trademarks and trade names may be used in this text: Dell™, the DELL logo, and Inspiron™ are either the entities claiming the marks and names or their products. Microsoft®, Windows®, and the Windows start button logo...

Owners Manual - Page 3

Contents 1 Before You Begin 9 Turn Off Your Computer and Connected Devices . . . . . 9 Safety Instructions 9 Recommended Tools 10 2 After Working Inside Your Computer . . . 11 3 Technical Overview 13 Inside View of Your Computer 13 System Board Components 14 4 Computer Cover 17 Removing the Computer Cover 18 ...

Owners Manual - Page 9

...NOTE: If you are using a different operating system, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid damaging the components and cards, handle them by their ... open files and exit all power sources before connecting to ground the system board. Before You Begin 9 After you finish working inside the computer, replace all telephone cables, ...

Owners Manual - Page 10

...electrostatic discharge. When connecting cables, ensure that you must disengage before disconnecting the cable. See the safety instructions for complete information about safety precautions, working inside your computer, ...ground yourself by touching an unpainted metal surface, such as the metal at support.dell.com 10 Before You...

Owners Manual - Page 11

... all screws and ensure that no stray screws remain in the computer. After Working Inside Your Computer After you removed before working on your computer and all screws and ensure that no stray screws remain inside your computer • Connect any external devices, cables, cards, and any other part you complete replacement procedures...

Owners Manual - Page 13

... hard-drive 9 memory modules 7 8 9 2 primary optical-drive 4 front bezel 6 primary hard-drive 8 system board 10 card retention bracket Technical Overview 13 Technical Overview WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 9. For additional safety...

Owners Manual - Page 17

... 17 CAUTION: Ensure that shipped with your computer, read the safety information that sufficient space exists to support the computer with the cover removed-at dell.com/regulatory_compliance. Computer Cover WARNING: Before working inside your computer and follow the steps in "Before You Begin" on page 9.

Owners Manual - Page 19

Replacing the Computer Cover 1 Connect all the cables and fold the cables out of the way. 2 Ensure that no tools or extra parts are left inside the computer. 3 ...screws that secure the computer cover to the chassis. 2 1 1 screws (2) 2 computer cover 6 Place the computer in an upright position. 7 Follow the instructions in "After Working Inside Your Computer" on page 11. Computer Cover 19

Owners Manual - Page 21

...1 1 memory module connector 2 securing clips (2) Memory Module(s) 21 Memory Module(s) WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in ..."Before You Begin" on page 14. 2 Press out the securing clip at dell.com/regulatory_compliance. Procedure WARNING: The memory module(s) may become very hot during normal ...

Owners Manual - Page 23

... memory size has changed, press to continue. Memory Module(s) 23 See "Replacing the Computer Cover" on page 11. 3 Connect your computer. Check the amount of the memory module. 2 1 1 cutouts (2) 2 securing clips (2) (snapped in "After Working Inside Your Computer" on page 19. 2 Follow the instructions in position) Postrequisites 1 Replace the computer cover. CAUTION...

Owners Manual - Page 25

Front Bezel 25 Front Bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 18. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Removing the Front Bezel Prerequisites Remove the...

Owners Manual - Page 28

Postrequisites 1 Replace the computer cover. See "Replacing the Computer Cover" on page 19. 2 Follow the instructions in "After Working Inside Your Computer" on page 11. 28 Front Bezel

Owners Manual - Page 29

... Removing the Card Retention Bracket Prerequisites Remove the computer cover. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Card Retention Bracket WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on...

Owners Manual - Page 31

See "Removing the Computer Cover" on page 18. 2 Follow the instructions in "After Working Inside Your Computer" on page 11. Postrequisites 1 Replace the computer cover. Card Retention Bracket 31 Replacing the Card Retention Bracket Procedure Rotate and push the card retention bracket towards the computer until it snaps into place.

Owners Manual - Page 33

PCI Express Cards WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 29. Removing ... "Removing the Computer Cover" on page 18. 2 Remove the card retention bracket. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.

Owners Manual - Page 36

...card - See "Replacing the Computer Cover" on page 31. 2 Connect any cables that shipped with the card for information about the card's cable connections. See "Replacing the Card Retention Bracket" on page 19. 4... the computer cover. Ensure that the PCI Express card is fully seated in "After Working Inside Your Computer" on page 11. 5 To complete the installation, see "Configuring Your...

Owners Manual - Page 39

...steps in protective antistatic packaging. Mini-Card 39 Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with your computer,...sources other than Dell. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. NOTE: Dell does not guarantee compatibility or provide support for ...

Owners Manual - Page 41

... the Computer Cover" on page 19. 2 Follow the instructions in "After Working Inside Your Computer" on the label (black and white): • Connect the black cable to the connector marked with a white triangle. Mini-Card ...Card, ensure that secures the Mini-Card to the system board. 4 Connect the appropriate antenna cables to the Mini-Card you are keyed to the connector marked with a black triangle...

Owners Manual - Page 91

...and then press immediately. See "Turn Off Your Computer and Connected Devices" on (or restart) your computer. 2 During POST, when the DELL logo is displayed, watch for this keystroke is recommended that...Windows desktop. If you are an expert computer user, do not change the settings for it is lost. Then, turn off your computer and try again. This prompt can make your computer work ...