Dell Inspiron 3521 Support Question
Dell Inspiron 3521 Support Question
Find answers below for this question about Dell Inspiron 3521.Need a Dell Inspiron 3521 manual? We have 1 online manual for this item!
Question posted by saiyedsalman on March 13th, 2013
Hard Drive Error In Inspiron 15r 3521
It' a new Inspiron 15R 3521 Dell laptop. It ran once without any issue. On second time, it started giving error of hard drive not found. First it keeps "Checking Media" and after sometime gives the error of hard drive not found. Please help and suggest.... Thanks.
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on March 13th, 2013 4:03 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello saiyedsalman,
I am from Dell Social Media and Community.
This may be an issue with the Hard drive or motherboard connector.
Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787
If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=583411&doclang=en&l=en&s=gen&cs=
If you get the HDD error, follow the link below to find your system users manual to disconnect and reconnect the hard drive from its bay.
http://www.dell.com/support/Manuals/us/en/19/Product/inspiron-15-3521
Run the test again and verify if there is a HDD error. If so, you may need to replace the hard drive.
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
I am from Dell Social Media and Community.
This may be an issue with the Hard drive or motherboard connector.
Follow the link below to run a basic hardware test on your system.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=266787
If you get any error code, you can associate it to the list given in the link below.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=583411&doclang=en&l=en&s=gen&cs=
If you get the HDD error, follow the link below to find your system users manual to disconnect and reconnect the hard drive from its bay.
http://www.dell.com/support/Manuals/us/en/19/Product/inspiron-15-3521
Run the test again and verify if there is a HDD error. If so, you may need to replace the hard drive.
If this has not helped you or if you need any further assistance, feel free to message me on Twitter(@NiranjanatDell). I will be happy to assist.
Dell-Niranjan
NiranjanAtDell
Dell Inc
Related Dell Inspiron 3521 Manual Pages
Owners Manual - Page 3
... 15
6 Replacing the Memory Module(s 17
Procedure 17 Postrequisites 17
7 Removing the Optical-Drive Assembly . . . . . 19
Prerequisites 19 Procedure 19
8 Replacing the Optical-Drive Assembly . . . . . 21
Procedure 21 Postrequisites 21
9 Removing the Hard-Drive Assembly 23
Prerequisites 23 Procedure 23
10 Replacing the Hard-Drive Assembly 25
Procedure 25 Postrequisites 25
Contents | 3
Owners Manual - Page 23
...see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1 Remove the battery. See "Removing the Battery" on page 11. 2 Follow the instructions from step 1 to disconnect the hard-drive assembly from
the system board.
1
1 screws (2)
2
2 hard-drive assembly
Removing the Hard-Drive Assembly | 23 Removing the Hard-Drive Assembly
WARNING: Before working inside...
Owners Manual - Page 24
3 Using the pull-tab, lift the hard-drive assembly out of the computer base.
2 1
1 hard-drive assembly
2 pull-tab
4 Remove the screws that secure the hard-drive bracket to the hard drive. 5 Lift the hard-drive bracket off the hard drive.
1
2
1 screws (2)
2 hard-drive bracket
24 | Removing the Hard-Drive Assembly
Owners Manual - Page 25
... at dell.com/regulatory_compliance.
See "Replacing the Battery" on page 13. 3 Follow the instructions in "Before You Begin" on page 7.
Procedure
1 Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
2 Replace the screws that secure the hard-drive bracket to the hard drive. 3 Slide and place the hard-drive assembly in the hard-drive bay...
Owners Manual - Page 26
26 | Replacing the Hard-Drive Assembly
Owners Manual - Page 45
... system board. For more information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Hard-Drive Assembly" on page 31. 7 Remove the wireless Mini-Card. Removing... cables from step 1 to step 2 in system setup" on page 15. 3 Remove the hard-drive assembly. You must enter the Service Tag in the system board. Prerequisites
1 Remove the battery...
Owners Manual - Page 49
...page 17. 7 Replace the battery. Replacing the System Board | 49 See "Replacing the Hard-Drive Assembly" on
page 25. 6 Follow the instructions from step 3 and step 4 in ... the hard-drive assembly. See "Replacing the Wireless Mini-Card" on page 29. 4 Replace the optical-drive assembly.
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/...
Owners Manual - Page 51
.... CAUTION: Removing the coin-cell battery resets the BIOS settings to the manufacturer's instructions. See "Removing the Hard-Drive Assembly" on page 15. 3 Remove the hard-drive assembly. Prerequisites
1 Remove the battery. See "Removing the Battery" on page 11. 2 Follow the instructions... best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Owners Manual - Page 53
... manufacturer's instructions. See "Replacing the Palm-Rest" on
page 21. 5 Replace the hard-drive assembly. See "Replacing the Hard-Drive Assembly" on
page 25. 6 Follow the instructions from step 3 and step 4 in...safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. After working inside your computer and follow the instructions in "Before You...
Owners Manual - Page 55
... the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Palm-Rest" on
page 19. 4 Remove the keyboard. See "Removing the Battery" on page 11. 1 Follow the instructions from step 1 to step 2 in "Before You Begin" on page 15. 2 Remove the hard-drive assembly. See "Removing the Hard-Drive Assembly" on page 37. 7 Remove...
Owners Manual - Page 57
...After Working Inside Your Computer" on page 9.
See "Replacing the Hard-Drive Assembly" on
page 25. 7 Follow the instructions from the ...dell.com/regulatory_compliance. Procedure
1 Clean the thermal grease from step 3 and step 4 in "After Working Inside Your Computer" on page 9. See "Replacing the Palm-Rest" on
page 21. 6 Replace the hard-drive assembly. See "Replacing the Optical-Drive...
Owners Manual - Page 59
...the Wireless Mini-Card" on page 15. 3 Remove the hard-drive assembly. Removing the Fan
WARNING: Before working inside your computer,...Before You Begin" on
page 23. 4 Remove the optical-drive assembly.
After working inside your computer and follow the instructions...page 9. See "Removing the Hard-Drive Assembly" on page 7. Removing the Fan | 59 For additional safety...
Owners Manual - Page 61
... Replace the system board.
See "Replacing the Palm-Rest" on
page 21. 6 Replace the hard-drive assembly. See "Replacing the Battery" on page 13. 9 Follow the instructions in "Replacing the...battery. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure
1 Align the screw holes on the fan with your computer...
Owners Manual - Page 63
...dell.com/regulatory_compliance. Prerequisites
1 Remove the battery. See "Removing the Battery" on page 11. 2 Follow the instructions from step 1 to step 2 in "Removing the Memory Module(s)"
on page 31. 7 Remove the wireless mini-card. See "Removing the Palm-Rest" on page 15. 3 Remove the hard-drive...on page 7.
See "Removing the Hard-Drive Assembly" on page 37. 8 Remove the system board. See ...
Owners Manual - Page 67
...dell.com/regulatory_compliance. See "Replacing the Wireless Mini-Card" on page 35. 4 Replace the keyboard. See "Replacing the Keyboard" on page 9. See "Replacing the Battery" on page 13. 9 Follow the instructions in "After Working Inside Your Computer" on page 29. 5 Replace the optical-drive assembly.
See "Replacing the Hard-Drive.... 6 Replace the hard-drive assembly. Replacing the ...
Owners Manual - Page 69
..." on page 9. See "Removing the Hard-Drive Assembly" on page 27. 6 Remove the palm-rest. See "Removing the Keyboard" on
page 23. 4 Remove the optical-drive assembly.
See "Removing the Optical-Drive Assembly" on page 31. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing the Display Assembly...
Owners Manual - Page 73
... wireless mini-card. 4 Connect the display cable to the system board.
See "Replacing the Hard-Drive Assembly" on
page 25. 5 Follow the instructions from step 3 and step 4 in ...-drive assembly. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
See "Replacing the Keyboard" on page 9. See "Replacing the Optical-Drive ...
Owners Manual - Page 75
...best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Optical-Drive Assembly" on page 31. 7 Remove the display assembly. Removing the Display Bezel | 75
Prerequisites
1 Remove the battery. See "Removing the Hard-Drive Assembly" on page 15. 3 Remove the hard-drive assembly. After working inside your computer and follow...
Owners Manual - Page 77
..." on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Postrequisites
1 Replace the display assembly.
See "Replacing the Display Assembly" on
page 21. 5 Replace the hard-drive assembly. See "Replacing the Optical-Drive Assembly" on page 73. 2 Replace the palm-rest. After working inside your computer and...
Owners Manual - Page 79
... and follow the instructions in "After Working Inside Your Computer" on page 9. See "Removing the Optical-Drive Assembly" on page 15. 3 Remove the hard-drive assembly. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Battery" on page 11. 2 Follow the instructions from step 1 to...
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