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Dell C1760NW Color Laser Printer Support Question

Dell C1760NW Color Laser Printer Support Question

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Question posted by Faithdavy on September 16th, 2014

Rear Paper Jam Error Won't Clear After Paper Removed. (077-900)

No matter what Ive tried, my C1760 display reads "diagnosing..." and proceeds to tell me that there is a paper jam that no longer exists. (Error number 077-900)

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Related Dell C1760NW Color Laser Printer Manual Pages

User Guide - Page 7

Job History 125 Error History 125 Color Test Page 125 Printing a Report/List Using the Operator Panel 125 ...140 Disabling the Panel Lock 140 Resetting Defaults 141 15 Print Media Guidelines 143 Paper 143 Paper Characteristics 143 Recommended Paper 144 Unacceptable Paper 144 Selecting Paper 144 Selecting Preprinted Media and Letterhead 145 Printing on Letterhead 145 Loading Letterhead ...
User Guide - Page 10

22 Clearing Jams 201 Avoiding Jams 201 Identifying the Location of Paper Jams 202 Clearing Paper Jams From the Front of the Printer 203 Clearing Paper Jams From the Back of the Printer 204 Clearing Paper Jams From the Output Tray 206 Troubleshooting 209 23 Troubleshooting 211 Basic Printer Problems 211 Display Problems 211 Printing Problems 211 Print Quality Problems 213 The output is ...
User Guide - Page 54

... product, and then click Next. 6 Click Have Disk to your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box. If necessary, click Print Test Page to Print! Personal Installation A personal printer is a printer attached to display the Install From Disk dialog box. 7 Click Browse, and then...
User Guide - Page 60

... server. Allow Print Spooler to Accept Client Connections NOTE: This step is displayed on Computers Running Windows® Use the Dell Printer Configuration Web Tool to monitor the status of ordering replacement consumables. To set up e-mail alerts: 1 Launch the Dell Printer Configuration Web Tool. 2 Click E-Mail Alert link. 3 Under E-Mail Server Settings...
User Guide - Page 83

...the printer needs supplies or intervention. Enter the IP address of the Dell C1760nw Color Printer unless otherwise mentioned. Dell™ Printer Configuration Web Tool 81 The Dell Printer ...printers on the network to display the asset tag number. NOTE: The Dell Printer Configuration Web Tool pages may be unreadable if the language differs from that you can copy the printer...
User Guide - Page 87

... in the Basic Information on every page. If an error occurs, the error code and message are displayed in the right frame when you click the image. The Printer Status menu appears in the top frame. 1 Dell C1760nw Color Printer 2 IP Address 3 Location 4 Contact Person 5 Event Panel 6 Printer Bitmap Displays the printer model name. Top Frame The top frame is...
User Guide - Page 91

... maximum capacity of the output tray. Dell™ Printer Configuration Web Tool 89 Displays the size of the printer. Displays the printing speed. Printer Status Use the Printer Status menu to the Dell Printer Supplies website. Color Laser is linked to check the status of consumables, hardware, and specifications of paper in the tray. Values: Cyan Cartridge Level Magenta...
User Guide - Page 92

... controller. Values: Dell Service Tag Number Express Service Code Asset Tag Number Printer Serial Number Memory Capacity Processor Speed Printer Revision Levels Firmware Version Network Firmware Version Displays Dell's service tag number. Displays the asset tag number of faults are being printed. Printer Events Purpose: When faults such as Out of Paper or Rear Cover is Open occur, the...
User Guide - Page 135

...) memory, configure the plain paper quality adjustment settings, and configure the security settings. Values: No* Does not perform the initial setup for the printer. Service Tag Purpose: To display the service tag of the printer. Express Code Purpose: To display the express service code of the printer. Power On Wizard (Dell C1660w Color Printer only) Purpose: To perform...
User Guide - Page 178

... to obtain the service tag. You can be entered. Click Get Tag to display the Order window. NOTE: The Info (i) button appears on the lower-right corner of available phone numbers that you with the information for ordering Dell printer supplies. Order Online Select a web address from the web site. This window provides...
User Guide - Page 180

... 075-921 077-100 077-101 077-102 077-104 077-105 077-300 077-900 077-901 092-310 092-910 093-423 093-424 093-425 093-426 What you can do Press the (Set) button. Turn off the printer, and then on again. Load paper for the second side (odd) pages, and press the (Set) button. See "Clearing Jams" on...
User Guide - Page 204

This may occur along the print media path. 1 2 3 4 6 5 1 Output Tray 2 Fusing Unit 3 Levers 4 Rear Cover 5 Front Cover 6 Multipurpose Feeder (MPF) 202 Clearing Jams The following illustration shows where paper jams may permanently damage the printer. Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments.
User Guide - Page 205

... damage the PSI or the inside of the following procedures, read and follow the safety instructions in the printer. Clearing Jams 203 NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1 Pull the PSI out. 2 Remove any of the printer. NOTE: PSI is available only for Dell C1760nw Color Printer.
User Guide - Page 206

... error displayed on the operator panel, you must clear all print media from the grounded outlet before performing maintenance. 4 Press the (Set) button. WARNING: To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use. Clearing Paper Jams From the Back of the Printer WARNING: Before performing any of the following procedures, read...
User Guide - Page 207

3 Remove any jammed paper from the back of the printer. 4 Lower the levers to their original position. 5 Close the rear cover. Clearing Jams 205
User Guide - Page 208

... resolve the error displayed on the operator panel, you must clear all print media from the grounded outlet before performing maintenance. WARNING: To avoid burns, do not clear paper jams immediately after printing. WARNING: To prevent electric shock, always turn off the printer and disconnect the power cable from the print media path. 1 Push the rear cover release...
User Guide - Page 209

... the rear cover. 6 When you cannot remove the jammed paper even if performing the above steps, press and hold the (Cancel) button for 2 seconds. If no paper is found in the MPF or PSI. The message Clearing jammed paper is displayed and the jammed paper is canceled. NOTE: After using this feature, paper must be loaded in the paper path, then remove any jammed paper from...
User Guide - Page 213

... Inserter (PSI) is available only for Dell C1760nw Color Printer. Some printer problems can be easy to resolve the printer problems. For details about error messages and error codes, see "Understanding Printer Messages" on -screen instructions to resolve. Display Problems Problem Menu settings changed from the printer driver, the printer utilities, or the software program instead of the...
User Guide - Page 233

... Density (CTD) Sensor, 195 Clearing jam, 201 Clearing Paper Jams From the Back of the Printer, 204 Clearing Paper Jams From the Front of the Printer, 203 Clearing Paper Jams From the Output Tray, 206 Coated, 92, 95, 116-117, 134-135 Color Reg Adj, 136 Color Regi Chart, 96 Color Registration Adjustment, 117 Color Registration Adjustments, 96 Color registration chart, 196 Color Test Page, 93, 125...
User Guide - Page 237

..., 22, 202 Rear Cover Release Handle, 22 Recommended paper, 144 Recycled, 92, 95, 116-117, 134-135 Recycling Information, 230 Refresh button, 87 Refresh Mode, 122 Regular, 92 Relative humidity, 182 Removing toner cartridge, 188 Report Page, 170 Reports, 93, 114 Reset Defaults, 97, 119, 137 Reset Print Server, 108 Restart Printer, 108 Restore...

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