Dell 3330 Support Question
Dell 3330 Support Question
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Question posted by chaseAamm on March 21st, 2014
Why Is Dell 3330dn Jamming So Much?
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Related Dell 3330 Manual Pages
User's Guide - Page 3
... Monitor Center...51 Driver Profiler...51 Dell Printer Alert Utility...51 Installing the optional XPS driver...52 Dell Toner Management System...53
Printing Status Window...53 Dell Printer Supplies Reorder Application ...53
Printing 54...job...61
Canceling a print job from the printer control panel ...61 Canceling a print job from the computer ...61
Clearing jams 63
Avoiding jams...63
Contents
3
User's Guide - Page 4
......64 200 paper jam...65 201 paper jam...66 202 paper jam...67 231 paper jam...69 233 paper jam...70 234 paper jam...70 235 paper jam...71 242 paper jam...71 251 paper jam...72
Understanding printer menus 74
Menus list...74 Paper menu...75
Default Source menu...75 Paper Size/Type menu ...75 Configure MP menu...78...
User's Guide - Page 6
... the factory default settings...136
Troubleshooting 137
Solving basic printer problems...137
Printer control panel display is blank or displays only diamonds......141
Solving paper feed problems...142
Paper frequently jams ...142 Paper jam message remains after jam is cleared ...142 Page that jammed does not reprint after you clear the jam 142
Solving print quality problems...143
Isolating print ...
User's Guide - Page 11
... support
Find it here Setup documentation-The setup documentation came with the printer
software.
• The printer software is available on your printer. Notes:
• The Help installs automatically with the printer. Dell Support Web site-support.dell.com Note: Select your region, and then select your printer model
• Caring for ? Windows or Mac Help-Open...
User's Guide - Page 12
... panel 2 Front Door 3 Front door release button
Learning about the printer
12
Find it here
• Software and Drivers-Certified drivers for my printer and Software and Documentation CD
installers for Dell printer software
Note: If you purchased your Dell computer and printer
• Readme files-Last-minute technical changes, or advanced at the same time...
User's Guide - Page 16
...of the up or down arrow buttons moves you how to perform a task like clearing a jam.
2 Select button ( ) • Opens a menu and displays the first item in the... and menu options. Item
Description
1 Display
Shows messages that communicate the status of the printer or that indicate possible printer problems that rolls to another screen. Settings chosen from a software program can also change...
User's Guide - Page 30
... Reports appears, and then press . Using the World Wide Web
Updated printer software may be available at www.support.dell.com. This page also provides important information that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on , verify that the printer is set up correctly by printing the following: .
• Menu...
User's Guide - Page 33
... button until Short Edge or Long Edge appears, and then press .
Doing so may cause a jam. Specify a feed direction
Short Edge is an available setting. Submitting selection appears, followed by the ... height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to adjust the paper width setting, or adjust both follow.
1 From the Universal Setup menu...
User's Guide - Page 45
...is the tendency for papers and specialty media. If paper is very different from the printer environment. smoothness between 100-300 Sheffield points; Condition paper before purchasing large quantities.
...and caring for paper to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper. Weight
The printer trays can cause paper feeding or print quality ...
User's Guide - Page 46
... print side. Unacceptable paper
The following paper types are specifically designed for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as... lb) • Multiple-part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing. Paper and specialty media guidelines
46 Grain direction...
User's Guide - Page 47
... melting or releasing hazardous emissions.
Before using these requirements; latex inks might not. Use papers printed with heat-resistant inks designed for use in laser printers, despite surface texture. Using recycled paper and other office papers
• Low moisture content (4-5%) • Suitable smoothness (100-200 Sheffield units, or 140-350 Bendtsen...
User's Guide - Page 51
... sizes (custom papers) • Simple text and watermarks • Overlay references • Font references • Form associations
Dell Printer Alert Utility
Note: This application is , and points you when there are not available with your printer software, the utility automatically launches when the software installation is active if you see in place so...
User's Guide - Page 52
..., see the XPS readme file on the following :
• If you are only available for USB, and then click
Next.
4 Click Have disk.
c Click Dell 3330dn Laser Printer. c Double-click the folder that are using a USB connection, make use XPS features, you must install the XPS driver as an additional driver after you...
User's Guide - Page 53
... the Windows® Firewall to order replacement toner cartridges. In Windows XP and 2000: Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Dell Printer Supplies Reorder Application. Dell Toner Management System
Printing Status Window
Note: For the Printing Status Window to work properly, bidirectional communication support must be in...
User's Guide - Page 54
..., choose a paper size or create a custom size to see more information, see "Avoiding jams" on page 63 and "Storing paper" on the paper that is loaded. 3 Do one...a paper type. 5 Click Print. b Click Properties, Preferences, Options, or Setup. Printing
This chapter covers printing, printer reports, and job cancelation. f Click OK, and then click Print. Printing a document
1 Load paper into a ...
User's Guide - Page 57
... (24 lb bond) weight.
• Use only new envelopes. • To optimize performance and minimize jams, do not use . Have excessive curl or twist - Have bent corners -
Note: Single-sided paper labels designed for laser printers are not supported.
Have windows, holes, perforations, cutouts, or embossing - When printing on the envelopes being...
User's Guide - Page 58
... is not possible, remove a 1.6 mm (0.06 in printer memory until you must be initiated by the user at ...printer, you enter the PIN from the printer control panel.
Many of the label. • Be sure adhesive backing does not reach to hold the job in printer memory. Note: Confidential, Verify, Reserve, and Repeat print jobs may significantly affect the print quality and cause jams...
User's Guide - Page 63
... tray recommendations
• Make sure the paper lies flat in this chapter. Warning-Potential Damage: Never use paper that jammed if Jam Recovery is the Jam recovery factory default setting. The printer prints a new copy of the page that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or...
User's Guide - Page 65
...are together, they are called a unit.
Lift the flap at the front of
the printer, and then remove any jammed sheets.
200 paper jam
1 Remove the tray from the front of the following:
• If the sheet is... visible in the multipurpose feeder, gently pull it from the printer.
2 Remove the jam if you see it here.
3 If you do not see it is not visible, open the...
User's Guide - Page 127
... toner cartridge:
1 Open the front door by printing a menu settings page. Maintaining the printer
127
Firmly shake it and continue printing.
In Windows® XP and 2000, Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.
2 Click Dell Printer Supplies Reorder Application. Note: You can check to see approximately how much toner...
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