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Dell 1350cnw Color Support Question

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Question posted by rachel95064 on February 11th, 2013

We Are Not Able To Get Anything To Print And Printer Keeps Saying Paper Jam,

we have checked everything and there is no paper jam!

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Answer #1: Posted by tintinb on February 11th, 2013 6:49 PM

This answer was accepted by the poster of the original question.

tintinb

Member since:
October 26th, 2012

Points: 7,056,560

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Based on my research, I have found a solution that you can follow to fix this problem.

Best thing to do is take the toner out, sometimes the paper can be stuck under there, also although you can not see the paper jam look very closely where the ink goes and see if its there. After that unplug the power from the back on the printer (do not just turn the printer off, you have to take the power cord out) after its out for about 60 secs, plug the printer back in and see if the paper jam has been cleared.

Source:

http://answers.yahoo.com/question/index?qid=20060829202127AA8URvJ

You may also follow the steps provided in the support website of Dell. Here's the link:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=415423

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Answer #2: Posted by prateekk007 on February 12th, 2013 8:32 AM

prateekk007

Member since:
December 5th, 2012

Points: 2,137,520

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Hi rachel95064

Please click on the below mentioned link and refer to page number 279 that might help you:

http://bit.ly/11uEGoE

Please reply me if you need any further help.

Thanks & Regards
Prateek K

Related Dell 1350cnw Color Manual Pages

Quick Reference Guide - Page 2

....dell.com Troubleshooting Clearing jams Æ See "Clearing Jams" in the User's Guide Print quality and other printing problems Æ See "Troubleshooting" in the User's Guide Common error messages Æ See "Understanding Printer Messages" in the printer as shown below : CAUTION: To avoid permanent damage to your printer, do not attempt to clear paper jams using any tools or...

User's Guide - Page 8

... of the Menu Items 119 Printer Status 121 Printer Jobs 123 Printer Settings 124 Print Server Settings 134 Copy Printer Settings 152 Print Volume 153 11 Print Media Guidelines 155 Paper 155 Paper Characteristics 155 Recommended Paper 156 Unacceptable Paper 157 Selecting Paper 157 Selecting Preprinted Media and Letterhead . . . . 158 Printing on Letterhead 158 Loading Letterhead...

User's Guide - Page 10

... Panel 184 The Tool Box 184 14 Printing 187 Tips for Successful Printing 187 Tips on Storing Print Media 187 Avoiding Paper Jams 187 Sending a Job to Print 187 Canceling a Print Job 188 Canceling From the Operator Panel 188 Canceling a Job From the Computer Running Windows 188 Printing a Report Page 189 Printing a Printer Settings Page 189 The Operator Panel 189...

User's Guide - Page 14

Printing the Color Registration Chart 271 Determining Values 272 Entering Values 273 22 Clearing Jams 277 Avoiding Jams 277 Identifying the Location of Paper Jams 278 Clearing Paper Jams From the Front of the Printer . . . 279 Clearing Paper Jams From the Back of the Printer . . . 280 Clearing Paper Jams From the Output Tray 282 Troubleshooting 285 23 Troubleshooting 287 Basic Printer ...

User's Guide - Page 21

..., follow the procedure below. b Click the file DLRMM.EXE. 1 Dell™ 1350cnw Color Printer User's Guide Click the links to x:\abc\Dell Printers\Additional Color Software\Reorder, where x:\abc is the location where the printer software is installed. To locate the Service Tag of your printer, see "Express Service Code and Service Tag" on page 21. For...

User's Guide - Page 52

NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media. 48 Loading Paper 10 Slide the length guide towards the printer until it touches the print media.

User's Guide - Page 137

.... Values: Reset Defaults Click Start to print a chart, and then check for your printer. and restart printer. Dell recommends only new Dell-brand toner cartridges for proper alignment of the print image on the paper. Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed. Dell Printer Configuration Web Tool 133 Dell does...

User's Guide - Page 159

.... Selecting the appropriate print media for your printer helps avoid printing troubles. It is recommended that you try a sample first. Curl Curl is the tendency of any print media, it is exposed to high temperatures. Storing paper Print Media Guidelines 155 Paper lighter than 60 g/m2 (16 lb) may not feed properly, and could cause paper jams. For best...

User's Guide - Page 160

... use it. Check with the manufacturer or vendor to the alignment of the paper fibers in a sheet of the paper. Grain Direction Grain refers to determine whether the paper you are recommended. Recommended Paper To ensure the best print quality and feed reliability, use paper able to high temperatures. Leave the paper in the paper affects both print quality and the...

User's Guide - Page 161

... should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for use new, dry, and undamaged paper. • Before loading the paper, identify the recommended print side of the paper. To help avoid jams or poor print quality: • Always use with the printer: • Chemically treated paper used to make copies without carbon...

User's Guide - Page 162

... in a paper jam. • Do not remove the PSI while a job is printing. • Ensure that are not affected by the resin in toner or the silicone in the MPF or PSI. • Flex paper back and forth, and then fan them. The ink must withstand temperatures of the stack on Letterhead Check with heat...

User's Guide - Page 169

12 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. This information is usually on the operator panel. Before loading print media, identify the recommended print side of other paper Print Media Dimensions The MPF accepts print media within the following dimensions: • Width - 76.2 mm (3.00 inches) to 215.9 mm (8.50 inches) •...

User's Guide - Page 194

...; All Programs Dell Printers Dell 1350cnw Color Printer Tool Box. When you select a new setting from the list at the left side of Dell 1350cnw Color Printer listed in the menu appears. 190 Printing The printer settings page is opened and the first system setting in Printer Name, and then click OK. Printer Settings Using the Operator Panel...

User's Guide - Page 214

.... Display of Off EWS Turns off the display of the server settings for diagnosing your printer. Values: Paper Size A4 Letter Ghost Configuration Chart 4 Colors Configuration Chart Alignment Chart Drum Refresh Configuration Chart Selects the paper size to check for proper alignment of the print image on the display of the server settings for the Dell...

User's Guide - Page 235

... executes counter measures for curling/separating discharge of the print image on page 236. Prints a chart, and then check for ghost printing. Cyan Black Cleans the toner in the black toner cartridge. For details, see "Resetting Defaults" on the paper. After executing this function and rebooting the printer, all the menu parameters, except the parameters for...

User's Guide - Page 241

... Console Use the Status Monitor Console to always launch when printing in Printing Status Window Properties. The Dell Supplies Management System window appears. 2 Select your operating system. You can set the Printer Status window to manage multiple instances of the Status Window for example, when a paper jam occurs or toner is running low. Windows®...

User's Guide - Page 242

... information about installing the software, see "Setting Up for Shared Printing" on page 91. To open Status Window, Tool Box, Updater and Troubleshooting. If you install the Dell software. Dell 1350cnw Color Printer - The Quick Launch Utility dialog box opens. 238 Understanding Your Printer Software To use the Quick Launch Utility, select to install the...

User's Guide - Page 266

... Store consumables in their original packaging until you store individual packages of print media out of the original carton, ensure that driver each printer driver can print one sheet of paper are as follows: • Windows Printer Driver: 2, 4, 8, 16, or 32 pages • Macintosh Printer Driver: 2, 4, 6, 9, or 16 pages Combined with extreme changes in humidity or...

User's Guide - Page 281

... a sample first. NOTE: Before buying large quantities of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 173 to the printer are correctly attached. • Over tightening the guides may cause jams. Clearing Jams 277 For more information, see "Storing Print Media" on each width guide. • Do not...

User's Guide - Page 320

... the settings of menu item, 119 Chart, 231 Chart Print, 210 Clean Developer, 132, 230 Cleaning Inside the Printer, 266 Cleaning the Color Toner Density (CTD) Sensor, 269 Clearing jam, 277 Clearing Paper Jams From the Back of the Printer, 280 Clearing Paper Jams From the Front of the Printer, 279 Clearing Paper Jams From the Output Tray, 282 Coated, 125-126...