Dell 2709W Support Question
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Question posted by engenriquegomez on March 16th, 2023
The Mon 2709wb Only Recognize Input Dvi-1.the Lateral Control Buttons Doesnt Wor
Current Answers
Answer #1: Posted by SonuKumar on March 16th, 2023 8:30 PM
- Check the cable connections: Make sure that the DVI cable is properly connected to both the monitor and the computer. Try unplugging and plugging the cable back in to make sure it's secure.
- Check the computer settings: Make sure that the computer is set up to output to the DVI port. If you have multiple video outputs on your computer, make sure that the correct one is selected.
- Reset the monitor settings: Try resetting the monitor to its default settings. Press and hold the "Menu" button on the front of the monitor for at least 10 seconds to access the monitor's OSD (On-Screen Display) menu. Use the arrow buttons to navigate to the "Factory Reset" option and select it.
- Check the lateral control buttons: If the lateral control buttons don't work, try cleaning them with a soft cloth or compressed air. If they are still unresponsive, there may be an issue with the monitor's control circuitry. In this case, you may need to contact Dell support or a professional repair service.
If none of these solutions work, there may be an issue with the monitor itself. In this case, you may need to contact Dell support or a professional repair service to diagnose and repair the issue.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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