DIRECTV Sat-Go Support Question
DIRECTV Sat-Go Support Question
Find answers below for this question about DIRECTV Sat-Go.Need a DIRECTV Sat-Go manual? We have 1 online manual for this item!
Question posted by kabana on September 26th, 2013
No Satellite Signal
I cannot get a satellite signal , I am in ZIP 17960 facing at
228 degrees, and about 30 to 40 degrees elavation, cannot find
a signal. I had noticed in the setup and info reciever is listed as a D11, however it is a Z11
Current Answers
Related DIRECTV Sat-Go Manual Pages
Owners Manual - Page 5
... Setup and Activation 22 After Guided Setup: Getting a Satellite Signal 23 Connecting DIRECTV Sat-Go to a VCR, DVD player or PMP (personal media player) . .27
Setting Up Your DIRECTV® Sat-Go 29 Connecting your DIRECTV Sat-Go to a Telephone Line (when used in the home). . . . .29 Connecting your DIRECTV Sat-Go system to a second TV or Monitor 30...
Owners Manual - Page 7
...
Package Contents
The following items are included with your Sat-Go portable TV and antenna:
TV and Receiver
Antenna / DIRECTV Sat-Go Case
DC Cable
Phone Cable
RG-179 (15') Satellite/Antenna
Cable
Screwdriver
TV INPUT
POWER
TV
ON
OFF
ACTIVE
LIST
GUIDE
EXIT
SELECT
BACK
INFO
MENU
CHAN
VOL
MUTE
PAGE
PREV
PREV
1
2abc
3def...
Owners Manual - Page 11
Before Using Your DIRECTV® Sat-Go
TV Receiver Panel
SIGNAL GUIDE
MENU
SELECT
ACTIVE INFO
1
23
4
5
6
7
89
1.
(Earphones)
Connects personal earphones ... ACTIVE Displays the DIRECTV Interactive Home Page-local weather and more!
9. SIGNAL
Displays the Signal Strength Meter. INFO Displays the channel banner or info to a highlighted program or channel cell.
10 in the Menu or ...
Owners Manual - Page 13
...LIST Displays your To Do List
EXIT Exits any menu and returns to last channel viewed
ARROWS Move highlight to items in DIRECTV mode, the MODE switch on your remote control in any highlighted item
BACK Takes you
visited previously
MENU Displays a compact menu of equipment whose signal...
ACTIVE
LIST
GUIDE
EXIT
SELECT
BACK
INFO
MENU
...Sat-Go
Remote Control
1) Remote Control in a menu.
Owners Manual - Page 15
... Your DIRECTV® Sat-Go
Difference of settings
Displays the TV menu or
MENU
MENU
and services
returns to the previous menu
Displays info for a highlighted or
INFO
INFO
fullscreen program
Displays the...when you don't use )
Changes the screen resolution Use to a channel directly; The signal from the battery compartment by sliding it downward.
2. look for onscreen hints
GREEN
In ...
Owners Manual - Page 17
...to obtain a satellite signal, choose a location with an unobstructed view of the southern sky--no trees, leaves, or buildings can be at , stable surface. northern states point more toward 30 degrees.
Depending on where...the southwest; Sat A, 101o
TIP: The antenna case has an integrated compass to set up the DIRECTV Sat-Go TV and antenna. Setting Up Your DIRECTV® Sat-Go
This ...
Owners Manual - Page 18
... Sat-Go case and antenna by opening the latches and lifting the handle.
2. After rotating the antenna, you may remove the integrated TV/Receiver. (The antenna may fall over if not rotated prior to removing the TV/Receiver.) You may leave the TV in the southern sky. Rotate the antenna counter-clockwise toward satellites...
Owners Manual - Page 21
...antenna and a system test. Throughout the remainder of the Guided Setup. 4 Once completed, you will turn on the TV. c Enter the ZIP Code for 5 minutes or more while a stationary image is ... details to begin receiving your TV screen from burn-in , you were doing, press any damages that your DIRECTV Sat-Go is hooked up and optimizing your antenna signal and setup - Important:
In...
Owners Manual - Page 22
... ZIP code of your location. If the antenna is already aligned to the satellite, the TV automatically comes on when you point your antenna towards the satellites. Only if you leave the region would you have already aligned the antenna using the Signal Strength Meter. Setting Up Your DIRECTV® Sat-Go
After Guided Setup: Getting a Satellite Signal...
Owners Manual - Page 23
... Antenna with the DIRECTV Sat-Go. Press and hold the Signal button on the receiver to display the Signal Strength Meter on the previous page. Note: If this is
important to update, which will gather satellite
information for your ZIP code as noted on the Test Signal Strength screen. Moving the antenna after attaining signal lock may want...
Owners Manual - Page 24
...the antenna and receiver - Use of the antenna slightly (+/-2 degrees, then +/- 4 degrees from the calledfor...ZIP code. • Make sure there are no obstructions (trees, buildings, windows, corner or roof overhang,
including your receiver is
highly recommended. the signal...and Receiver more than 15' from your body or hands) - Setting Up Your DIRECTV® Sat-Go
Set Up Checklist
If the signal ...
Owners Manual - Page 25
... to the same color of your particular equipment setup and to your setup. Never connect an IN to an IN or... an OUT to Right Audio IN, etc.). All A/V jacks and inputs are as follows: • Connect your DIRECTV Sat-Go to your VCR or DVD player • Connect your DIRECTV Sat-Go to a telephone line • Connect your DIRECTV Sat-Go to gain optimum signal...
Owners Manual - Page 32
... no time! When you 've set up your signal and setup -
Now, let us lead the way...
If you...satellite for optimizing your antenna, you'll be ready to set to what you 're ready to finish all the details to begin receiving your DVD player.
Guided Setup...Sat-Go equipment is displayed on the TV. Setting Up Your DIRECTV® Sat-Go
TV INPUT
POWER
TV
ON
OFF
ACTIVE
LIST...
Owners Manual - Page 33
Highlight Info & Test and press SELECT. Setting Up Your DIRECTV® Sat-Go
Activating Your DIRECTV® Service
Once all the setup processes are complete, all that 's right for you 're picking up a satellite signal
(DIRECTV channel). • Have on hand your service address, social security number and a valid
major credit card. • Note your DIRECTV...
Owners Manual - Page 43
...Setup
The Setup item in the Menu displays a submenu of your Favorites list...the Info & Test, Satellite Setup, Remote Setup, Audio Setup, Display Setup, TV Type, Access Card and System Reset screens.
• Info ...signal strength, or you run a test on the TV receiver panel to DIRECTV logo. The System Info... on the tuner, access card, receiver ID and phone line.
• Sat & Ant. - This option is...
Owners Manual - Page 52
... after the progress bar times out, press the RESET button on the TV receiver base, then wait
for the program guide information to be acquired. If you diagnose and solve many
common problems.
TV Problems
Progress bar freezes during Satellite Data Acquisition This is normal. Troubleshooting
Many problems can also help you...
Owners Manual - Page 53
...In the next menu, select Satellite, then Repeat Satellite Dish Setup. Enter the Menu, select...• Try changing channels. • Press LIST, then EXIT. • If neither of...Sat-Go system for Satellite Signal message • Your satellite system may be experiencing a temporary loss of the satellite signal...64257;gured. Wait 30
seconds, then turn on the TV receiver base.
Troubleshooting
...
Owners Manual - Page 54
... changing channels. • Press LIST, then EXIT. • If... mode switch on Satellite, then select Repeat Satellite Setup.
53 Troubleshooting
My...signal and run the Guided Setup again, select Settings from the left menu and follow the onscreen instructions. If it doesn't, make sure you 're trying to run a system test. Next, press SELECT on the remote control is less than the DIRECTV Sat...
Owners Manual - Page 55
...in satellite - controlling mode, then press MENU. 3) Select Settings. 4) Select Setup, then Info & Test. 5) Use arrow keys to highlight the System Test tab, then press SELECT on Run Test. 6) If your DIRECTV Sat-Go... Sat-Go System and that there is installed properly in the phone line or satellite signal can give temporary false readings.
54
If you to get your access card and receiver ID...
Owners Manual - Page 60
... the following measures: • Reorient or relocate the receiving satellite antenna. • Increase the separation between the equipment and the DIRECTV Sat-Go system. • Connect the equipment into an... printers, etc.) certified to part 15 of the FCC Rules. Model Number: Z11-500 Federal Communications Commission (FCC): This equipment complies with the limits of a Class B digital...
DIRECTV Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
DIRECTV On-Screen Error Messages: Please Call Customer Service X733
... sure no one is using the phone line, then press the menu button and look under "setup" or a similar heading. (Your system manual has more information.) If the "phone test" ...please call customer service at 1-800-531-5000. Upgrade Equipment Receivers Sat-Go Remote Controls Satellite Dish Non-DIRECTV Devices Mobile Receiver Accessories On-Screen Error Messages: Please Call Customer Service X733 ... -
DIRECTV Phone Connection - Benefits and Requirements
Cell Phones Not Eligible Ordering DIRECTV Cinema™ operator-assisted orders carry a $5 fee. Upgrade Equipment Receivers Sat-Go Remote Controls Satellite Dish Non-DIRECTV Devices Mobile Receiver Accessories What is required. *Automated phone orders are subject to a $1.50 fee; a land-based phone line is the purpose of entertainment possibilities: Order DIRECTV Cinema ... -
DIRECTV Why do I need the protection plan if I lease my equipment?
Upgrade Equipment Receivers Sat-Go Remote Controls Satellite Dish Non-DIRECTV Devices Mobile Receiver Accessories
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