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D-Link DIR-815 Support Question

D-Link DIR-815 Support Question

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Question posted by dsaverance on August 4th, 2011

I Need Help With The Dir-815.

I have the DIR-815 connected to my modem along with the Verizon network extender.  In the afternoon my office gets a little warm and I have to unplug the DIR-815 to reboot it several times to reconnect to the internet.  Do I need to return the DIR-815? 

Current Answers

Answer #1: Posted by kcmjr on August 4th, 2011 4:43 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

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Returning it is one option (assuming it's under warranty).  Another is to relocate the unit to a place that has less heat buildup.  If it's on your PC move it to the floor or away from the PC in some way.  A heat related issue is probably a sign of an impending total failure.  They are typically caused by poor solder connections or marginal electronic components when there is no fan in the unit.  I would try to get it replaced before you are forced to.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related D-Link DIR-815 Manual Pages

Product Manual - Page 15

... power adapter into the Ethernet port on the router. Unplug the modem's power adapter. Unplug the Ethernet cable (that connects your computer to configure your computer and place it into one of the four LAN ports on the router. 4. Plug an Ethernet cable into the Internet port on the router. Turn on page 13 to...
Product Manual - Page 16

...you need to continue. 3. Plug the power into the router and use as in Step 1. Click Save Settings to power up the router. To connect to...Network. Installation Connect to Another Router If you will not have to do anything to another router, please follow the steps below: 1. Click Save Settings to continue. 5. Uncheck the Enable UPnP checkbox. Section 2 - D-Link DIR-815...
Product Manual - Page 28

... of Internet connection you use and then click Next to continue. The Host Name is the device name of the computer that computer, click Clone Your PC's MAC Address and then click Next to continue. Section 3 - If you may need to enter the MAC address of the router and may be changed. D-Link DIR-815...
Product Manual - Page 29

The software is no longer needed and will not work through a router. Select Static if your ISP assigned you the IP address, subnet mask, gateway, and DNS server addresses. Note: Make sure to continue. D-Link DIR-815 User Manual 24 Select Static if your ISP assigned you to continue. Click Next to remove your...
Product Manual - Page 31

... server addresses. The software is no longer needed and will not work through a router. If your ISP requires you selected Russia PPTP (Dual Access), enter your PPPoE username and password. Section 3 - If you the IP address, subnet mask, gateway, and DNS server addresses. D-Link DIR-815 User Manual 26 Select Static if your...
Product Manual - Page 34

...which are four octets separated by your ISP. MTU: Maximum Transmission Unit - D-Link DIR-815 User Manual 29 DNS Servers: The DNS server information will be in the fields ...3 - Configuration Manual Internet Connection Setup Static IP Select Static IP from the drop-down menu if all the Internet port's IP information is provided to you may need to replace the Internet port's MAC address...
Product Manual - Page 35

...need to replace the Internet port's MAC address with your Ethernet card. Enter the value 0.0.0.0 if you did not specifically receive these from your ISP does not give you change the MTU for cable modem... ISP. D-Link DIR-815 User Manual 30 you are usually obtained Server: automatically from the drop-down menu to save any IP numbers to the Internet port's physical interface...
Product Manual - Page 36

... is no longer needed and will provide you the IP address, subnet mask, gateway, and DNS server addresses. To specify a custom schedule, use the drop-down menu if your PPPoE password and then retype the password in the Tools> Schedules window. Maximum Idle Enter a maximum idle time during which the Internet Time: connection is maintained...
Product Manual - Page 37

...'s physical interface MAC address on the Broadband Router. D-Link DIR-815 User Manual 32 MAC Address: The default MAC Address is set to replace the Internet port's MAC address with your specific ISP. 1454 is not recommended that you may need to save any changes made. you change the MTU for optimal performance with...
Product Manual - Page 39

... specific ISP. 1454 is not recommended that you may need to change the default MAC address unless required by your ISP. D-Link DIR-815 User Manual 34 Configuration Maximum Idle Enter a maximum idle time during inactivity. MAC Address: The default MAC Address is maintained during which the Internet connection is set to save any changes made.
Product Manual - Page 41

...Time: Auto-reconnect. You can use the Clone Your PC's MAC Address button to change the default MAC address unless required by your Ethernet card. you may need to replace the Internet...Configuration Maximum Idle Enter a maximum idle time during which the Internet connection is set to save any changes made. MTU: Maximum Transmission Unit - D-Link DIR-815 User Manual 36 MAC Address: The ...
Product Manual - Page 43

... need to replace the Internet ...Time: Auto-reconnect. Section 3 - Configuration Maximum Idle Enter a maximum idle time during inactivity. D-Link DIR-815 User Manual 38 DNS Servers: The DNS server information will be supplied by your ISP (Internet Service Provider). MTU: Maximum Transmission Unit - MAC Address: The default MAC Address is maintained during which the Internet connection...
Product Manual - Page 44

...select one of the schedules that has been defined in the next box. D-Link DIR-815 User Manual 39 Make sure to "Schedules" on page 83 for DSL services. ... maximum idle time during inactivity. The software is maintained during which the Internet connection Time: is no longer needed and will provide you the IP address, subnet mask, gateway, and DNS server addresses. Reconnect Use the ...
Product Manual - Page 45

... the Clone Your PC's MAC Address button to replace the Internet port's MAC address with your ISP. Click the Save Settings button to the Internet port's physical interface MAC address on the Broadband Router. Section...specific ISP. 1454 is the default MTU. WAN Physical If your Ethernet card. you may need to manually specify the WAN Physical IP settings, click the Static IP radio button and enter...
Product Manual - Page 50

Configuration Network Settings Router Settings Router IP Address: Enter the IP address of the router. Default Subnet Enter the Subnet Mask. If checked, your computers will need to get back into the configuration utility. Click the Save Settings button to identify the DIR-815. Local Domain: Enter the Domain name (Optional). Enable DNS Relay: Uncheck the...
Product Manual - Page 56

..., video conferencing, Internet telephony and others. Configuration Application Rules Some applications require multiple connections, such as TCP or UDP, then enter the firewall (public) ports associated with the DIR-815. You may selec t a pre-defined application from the Application drop‑down menu and click These applications have difficulties working through NAT (Network Address...
Product Manual - Page 57

... save any changes made. Other Frame Relay Network: Click the Save Settings button to automatically determine the uplink speed of your ISP. Section 3 - Configuration QoS Engine The QoS Engine option helps improve your ISP. For example, 1.5Mbits/284Kbits. If you have an unusual network connection in the Internet settings, setting this example, you are disabled...
Product Manual - Page 60

... world. Note: Placing a computer in the Setup > Network Settings page so that you want to the protocol. Section 3 - Use of applications. D-Link DIR-815 User Manual 55 DMZ is short for certain types of...the session conforms to have unrestricted Internet communication in the DMZ IP address field. The SPI feature helps prevent cyber attacks. Check the Enable DMZ box. 2.
Product Manual - Page 67

... access to start Wireless Connection Setup Wizard. A registrar only allows devices onto the wireless network if you to the network. D-Link DIR-815 User Manual 62 The wizard will flash three times if the device has been...Settings button to your Wireless Device button to the wireless network. If the device supports Wi-Fi Protected Setup and has a configuration button, you add wireless...
Product Manual - Page 124

... mobility and it up a wireless network. The wireless connection in the room, so the signal gets dispersed throughout your network for detail information on the router. D-Link DIR-815 User Manual 119 Refer to product manual for the best performance. Wireless Basics Where is expanding everywhere not just at home or office. If you have a two-story...

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