Compaq Presario CQ62-a00 Support Question
Compaq Presario CQ62-a00 Support Question
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Question posted by edlste on March 25th, 2014
Compaq Cq62 Wont Boot
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Current Answers
Answer #1: Posted by freginold on May 9th, 2014 5:59 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, typically when a laptop won't turn on, it's one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Compaq Presario CQ62-a00 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... HP for technical assistance
Symptom: LEDs glow, but computer fails to blink or glow, and listen for the LEDs to startup or boot, and displays a black screen
Usually occurs if a component is installed incorrectly, or there is a device conflict or failure.
Perform ... LED lights do not glow when power button is pressed, there is no power available to the notebook. HP Notebook PCs -
Resolving Start Up and No Boot Problems Checklist - Page 2
... an error message can usually bypass the error and the PC can run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs
Symptom: Update Your Computer After Troubleshooting A Problem...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 1
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 11
...Description
HP G62
Product Name Processors
Chipset
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
AMD Phenom™ N930 Processor (2.0 ..., 512 MB L2 cache, 1066 MHz, 3.2 GT/s)-Single Core 25 W
AMD™ RS880MD
Discrete
HP G62 UMA
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CQ62
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 12
... rpm
● 250 GB, 7200 rpm
● 160 GB, 7200 rpm
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 13
... no webcam)
High-definition audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 14
...)
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Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 34
Display assembly components
Item (1)
(2) (3) (4)
Description Display bezel for use with: ● HP G62 computer models ● Compaq Presario CQ62 computer models Display bracket (with hinges) 39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) Microphone (includes cable)
Spare part number
...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 35
... antenna (includes wireless antenna transceivers and cable)
606016-001
Display back cover (includes logo) for use with:
● HP G62 Matte black computer models ● Compaq Presario CQ62 matte black computer models (for model 1.0 only)
608445-001 605909-001
● Biscotti computer models
605910-001
● Silver computer models ● White computer models...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 40
...-001 594164-001 594165-001 594166-001
Description
Power cord for use in North America with both HP G62 and Presario CQ62 computer models
Power cord for use in Europe with both HP G62 and Presario CQ62 computer models
Power cord for use in the United Kingdom and Singapore with both HP G62 and...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 41
... computer models Display back cover for use with white computer models Display bezel for use with HP G62 computer models Display bezel for use with Compaq Presario CQ62 computer models (for model 1.0 only) Display hinge kit (includes left and right display hinges) Webcam module cable
Sequential part number listing 31
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 49
...resistance
● Static-dissipative tables or floor mats with most types of shoes or boots. The following table lists the shielding protection provided by antistatic bags and floor mats.... 1,500 V 7,500 V 5,000 V
Preliminary replacement requirements 39 Foot straps (heel, toe, or boot straps) can be worn in the ground cords. To be effective, the conductive strips must include either...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 97
... 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM Boot―Enable/disable boot from CD-ROM. ● Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from the internal network adapter. ● Boot Order―Set the boot order for: ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 102
...boot order.
◦ 1st boot device-USB CD-ROM ◦ 2nd boot device-USB floppy ◦ 3rd boot device-USB SuperDisk ◦ 4th boot device-Notebook hard drive ◦ 5th boot device-USB hard disk ◦ 6th boot...9679; Enable/disable HDD translation mode.
92 Chapter 5 Setup Utility Select Language Boot options
Device Configurations
To do this
Change the Computer Setup language. ● Set...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 110
... it to help you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used
to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability. ● Backing up your most...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 116
... permanently removed. Linux backup and recovery
Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer are unable to boot (start up all personal files. 2.
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 131
... spare part number 27, 46
Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive specifications 98
bluetooth module spare part number 23
boot options 87, 92 boot order 87, 92 button sound 87 buttons
power 9 TouchPad right/left 7
C cables, service considerations 36 camera module
removal 71 spare part number 71...
Compaq Presario CQ62 Notebook PC and HP G62 Notebook PC - Maintenance and Service Guide - Page 132
... 24 product description 2 removal 72 spare part number 24, 72 Display screw kit, spare part number 25 display specifications 95 displaying system information 84 drives boot order 87, 92 preventing damage 36 DVD/CD-RW Combo Drive precautions 36 removal 46 DVD±RW and CD-RW Combo Drive precautions 36...
Notebook PC User Guide - Windows 7 - Page 111
... the capacitive button tapping sound. Enable/disable the processor Virtualization Technology. Enable/disable LAN Power Saving. Set the following boot options: ● POST Hotkey Delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD...
Notebook PC User Guide - Windows 7 - Page 116
... continue to back up your information regularly to protect your computer by the operating system and HP Recovery Manager software are used
to start up (boot) your computer and restore the operating system and software programs to maintain a reasonably current backup. As you add new software and data files, you experience...
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