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Compaq Presario CQ56-100 Support Question

Compaq Presario CQ56-100 Support Question

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Question posted by shdusk on August 30th, 2014

Presario Cq56 Will Not Start

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Answer #1: Posted by freginold on November 5th, 2014 5:15 PM
freginold

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When a laptop won't power on, it's probably because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard (AKA system board). Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Compaq Presario CQ56-100 Manual Pages

Resolving Start Up and No Boot Problems Checklist - Page 1

... a different AC power adapter and remove battery. If there is black, computer does not start normally, identify the specific problem symptom listed below and take the recommended actions. Symptom: LED... and then press and hold the power button for at the notebook, contact HP for the LEDs to original condition. HP Notebook PCs - Connect an external monitor to check display Remove all CD/...
Resolving Start Up and No Boot Problems Checklist - Page 2

...displays a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Symptom: Computer may... When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode and run in error message May be able to start -up problems. Go...
Getting Started - Windows 7 - Page 1

Getting Started HP Notebook
Getting Started - Windows 7 - Page 7

... on the computer. For more information, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website. 1 Select Start > All Programs. For details about your computer on page 4 and Keyboard and pointing devices on page 19 for free updates. Refer to Getting to know...
Getting Started - Windows 7 - Page 8

.... Regulatory, Safety, and Environmental Notices ● Regulatory and safety information To access the notices, select Start > Help and Support > User Guides. ● Battery disposal information Safety & Comfort Guide ●... How to identify computer components HP Notebook Reference Guide ● Power management features To access this guide: ● Electrical and mechanical ...
Getting Started - Windows 7 - Page 22

...more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and website links provided in the Search box. NOTE: If you... WLAN device is not available in a desktop folder named Online Services. Record this utility, select Start > All Programs > Online Services > Get Online. ● ISP-provided icons (available in...
Getting Started - Windows 7 - Page 24

... your network, select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Protecting your WLAN When you initially connect your new wireless computer to the router by your router manufacturer or your WLAN, refer to the HP Notebook Reference Guide. 18...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 1

Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 9

... HD-DVD playback with HD decoder and DX10 (UMA) HP G56 AMD √ Compaq Presario CQ56 AMD √ √ √ HP G56 Intel Compaq Presario CQ56 Intel 1 1 Product description Category Product name Processors Chipset Graphics Description Compaq Presario CQ56 Notebook PC HP G56 Notebook PC Intel® Celeron® 900 processor (2.2 GHz) Intel® Pentium® T4500...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 10

... MB (2048 MB × 1) ● 2048 MB (1024 MB × 2) ● 1024 MB (1024 MB × 1) HP G56 AMD √ Compaq Presario CQ56 AMD √ HP G56 Intel √ √ Compaq Presario CQ56 Intel √ √ Customer accessible √ √ √ √ Supports the following 9.5-mm, 6.35-cm (2.5-in) SATA hard drives: ● 320...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 11

... audio supports Microsoft® premium requirements with Presario/HP Altec Lansing speakers Integrated 10/100 network interface card (NIC) Integrated wireless local... √ √ TouchPad with 2 buttons and 2-way √ scroll (taps enabled as default) Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ √ √ HP ...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 12

...; Battery (system) √ Hard drive √ Memory module √ Optical drive √ WLAN module √ Compaq Presario CQ56 AMD √ √ √ √ √ √ √ √ √ HP G56 Intel v Compaq Presario CQ56 Intel √ √ √ √ √ √ √ √ √ 4 Chapter 1 Product description bit) Windows 7 Home...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 25

... assembly for HP G56 computer ● 39.6-cm (15.6-in) HD LED BrightView with webcam and microphone display assembly for Presario CQ56 computer ● 39.6-cm (15.6-in) HD LED BrightView with microphone display assembly for Presario CQ56 computer ● 39.6-cm (15.6-in) CCFL LED BrightView with webcam and microphone display assembly for...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 28

Display assembly components Item (1) (2) (3) Description Display bezel ● Presario CQ56 with webcam and microphone modules ● Presario CQ56 with microphone module only ● HP G56 with webcam and microphone modules ● HP G56 with microphone module only Display inverter Display panel 39.6-cm (...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 29

...9679; For use with HP G56 computer models with LED displays ● For use with Presario CQ56 computer models with LED displays ● For use with HP G56 computer models with CCFL ...Bracket Kit (includes left and right brackets) For use with LED display panels For use with Presario CQ56 computer models with CCFL display panels Display hinge covers Microphone and cable NOTE: The microphone and...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 35

... for use with HP G56 with webcam and microphone modules Display back cover for use with Presario CQ56 computer models with LED displays (includes logo) Display back cover for use with HP G56... computer models with LED displays (includes logo) Display back cover for use with Presario CQ56 computer models with CCFL displays (includes logo) Display back cover for use with HP G56 computer ...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 67

... system board and remove them from the computer. 4. Top cover (see Hard drive on page 37) c. Position the computer right-side up, with microphone for Presario CQ56 computer 620586-001 Before removing the display assembly: 1. Component replacement procedures 59 Remove the display assembly: 1. Shut down through the operating system. 2. Hard drive cover...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide - Page 69

The display bezel is available using spare part numbers 620593-001 (for Presario CQ56 models with webcam and microphone modules), 620592-001 (for Presario CQ 56 models with microphone module only), 620595-001 (for HP G56 models with webcam and microphone modules), and (620594-001 for HP G56 models ...
HP Notebook Reference Guide - Windows 7 - Page 11

... access this guide may not be available on . To access the notices, select Start > Help and Support > User Guides. Finding more information about your computer and ... recovery, maintenance, and specifications. ● Help and Support-Contains information about HP and Compaq notebook computers, including connecting to a wireless network, multimedia, power management, security, and so on...
HP Notebook Reference Guide - Windows 7 - Page 73

... external devices, using 39 P passwords set in Setup Utility 50 set in Windows 50 PC Cards configuring 30 description 30 inserting 30 removing 32 removing insert 31 software and drivers 30... information 56 exiting 56 navigating 55 passwords set in 50 restoring default settings 56 selecting 55 starting 55 sharing optical drives 48 shutdown 20 SIM inserting 7 removing 8 SkyRoom 16 Sleep exiting ...

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