Question posted by Mtrout on January 10th, 2015

Need To Talk To A Real Person. Tried 7 Times. Have Spent Almost 6+ Hrs On Hold.

Cannot get anyone on the phone. Spent 6+ hrs on hold and suffered (3)!!!! Missed service calls but cannot even reschedule bexcuse no one answers the phone. Spect 40 minutes online waiting to "chat" LIVE and no answer there either.

Current Answers

Answer #1: Posted by TheWiz on January 10th, 2015 1:44 PM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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That's Comcast for you. There really isn't a whole lot you can do about it. You'll just have to keep calling until you can get to someone. Also, in case you're calling the incorrect number, here is the right one: 1-800-934-6489.

Answer #2: Posted by pellkiness on January 10th, 2015 5:00 PM
pellkiness

Member since:
June 22nd, 2010

Points: 2,988,850
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You need to call your local Comcast office. To find the phone number, type in your zip code here:

http://www.comcast.com/corporate/shop/retail/storelocator.html

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