Question posted by bjczegunis on March 11th, 2015

Not Able To Contact Customer Service

I have tried five times to contact customer service to no avail. I go through the whole queue and when it transfers me to a customer rep., I get a beeping sound and disconnected. I can not get a lot of my channels and can not get in touch with Comcast to resolve them. If I can't get some channels I am supposed to be getting and can not talk to customer service, I don't know what I am paying for. Please provide me with a number that will get me to customer service to get this resolved. Thank you.

Current Answers

Answer #1: Posted by pellkiness on March 11th, 2015 1:49 PM
pellkiness

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June 22nd, 2010

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You need to contact your local Comcast office. You can do that by going here and typing in your zip code:

http://customer.comcast.com/service-center-locations

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